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The Parkgate Hotel

4.0 star property

Choose dates to view prices

Photo gallery for The Parkgate Hotel

Exterior
Bar (on property)
Reception hall
Infinity pool
Reception hall

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Spa
  • Bar

Explore the area

Map
Westgate Street, Cardiff, Wales, CF10 1DA
  • Cardiff Castle
    ‪5 min walk‬
  • Cardiff International Arena
    ‪8 min walk‬
  • Principality Stadium
    ‪1 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | 1 bedroom, in-room safe, laptop workspace, free WiFi

Deluxe Junior Suite

9.0 out of 10
Wonderful
(13 reviews)
  • 388 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room

1 bedroom, in-room safe, laptop workspace, free WiFi

Standard Double or Twin Room

9.4 out of 10
Exceptional
(20 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, laptop workspace, free WiFi

Deluxe Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, in-room safe, laptop workspace, free WiFi

Superior Double Room

  • 366 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, in-room safe, laptop workspace, free WiFi

Deluxe Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 710 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Luxury Suite

Luxury Suite | 1 bedroom, in-room safe, laptop workspace, free WiFi

Luxury Suite

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double or Twin Room

1 bedroom, in-room safe, laptop workspace, free WiFi

Deluxe Double or Twin Room

9.4 out of 10
Exceptional
(23 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | 1 bedroom, in-room safe, laptop workspace, free WiFi

Superior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 592 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Double Room

1 bedroom, in-room safe, laptop workspace, free WiFi

Double Room

9.6 out of 10
Exceptional
(48 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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4.4 out of 5, Excellent, (1008)
$111 nightly
The price is $111 total
includes taxes & fees
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About this property

The Parkgate Hotel

4-star hotel in Cardiff City Centre
A full-service spa, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and massage/treatment rooms. Change of towels is available on request.
The Parkgate Hotel offers 169 air-conditioned accommodations with safes and hair dryers. LED televisions are featured in guestrooms. This Cardiff hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

The Parkgate Hotel features a full-service spa and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

3 meeting rooms are available. This eco-certified hotel also offers dry cleaning/laundry services and a front-desk safe.

The Parkgate Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Sorting Room - Onsite brasserie. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 28 for adults and GBP 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Sorting Room

Things to do

  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch LED TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 28.00 for adults and GBP 14.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff

The Parkgate Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1310 out of 1708 reviews
Rating 8 - Good. 225 out of 1708 reviews
Rating 6 - Okay. 109 out of 1708 reviews
Rating 4 - Poor. 37 out of 1708 reviews
Rating 2 - Terrible. 27 out of 1708 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Carl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities
Staff very friendly and professional.
Stayed 1 night in Mar 2025

8/10 Good

Francis, Tallahassee

Stayed 2 nights in Mar 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

March @ Parkgate

Regularly stay at Parkgate as love hotel and decor. The bar is also stunning with some great quirky bands that usually provide a a great vibe I still find it really disappointing that a hotel of this standard charges for a pool and so extortionately.….i travel the globe and it still surprises me Breakfast is a good standard and staff are great
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Joe

Stayed 3 nights in Mar 2025

10/10 Excellent

mj

Stayed 1 night in Mar 2025

10/10 Excellent

James

Stayed 2 nights in Jan 2025

10/10 Excellent

Casey

Stayed 1 night in Mar 2025

6/10 Okay

CARL

Traveled with partner
Liked: Cleanliness
Ventilation needs to be improved- had to request a change of room as bedroom smelt like cooked onions / BO, and we smelt like cooked breakfast after attending restaurant
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Christabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aesthetic

It was entirely beautiful. Very classy and elegant
Stayed 2 nights in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Very friendly reception staff. Beautiful building. Excellent room
Stayed 1 night in Mar 2025

10/10 Excellent

Raymond

Stayed 3 nights in Feb 2025

6/10 Okay

Sarah

Stayed 2 nights in Feb 2025

10/10 Excellent

Christabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aesthetics

I loved the aesthetics and the facilities. Spa was the greatest deal. Would come again
Stayed 1 night in Mar 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kimd staff, great location
Stayed 1 night in Mar 2025

10/10 Excellent

Leanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in perfext location for shops and nightlife. All fixtures and fittings of a very high standard. Lovely stay, we will be back!
Stayed 2 nights in Mar 2025

10/10 Excellent

George

Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Stayed 1 night in Feb 2025

10/10 Excellent

Gareth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Faultless

Amazing room. Amazing facilities. Can’t wait to go back
Stayed 2 nights in Mar 2025