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The Parkgate Hotel

4.0 star property

Choose dates to view prices

Photo gallery for The Parkgate Hotel

Stately building with a grand entrance, featuring classical columns, arches, and decorative moldings.
Experience the grandeur of our lobby, featuring a high ceiling, ornate chandelier, and elegant columns.
Enjoy a drink at the bar, where a curved counter and comfortable stools await.
Relax by the pool with a city view, surrounded by large windows and contemporary lighting.
Experience the grandeur of this classic space with high ceilings, ornate detailing, and a reception area.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Spa
  • Bar

Explore the area

Map
Westgate Street, Cardiff, Wales, CF10 1DA
  • Cardiff Castle
    ‪5 min walk‬
  • Cardiff University
    ‪15 min walk‬
  • Principality Stadium
    ‪1 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | 1 bedroom, in-room safe, laptop workspace, free WiFi

Deluxe Junior Suite

9.0 out of 10
Wonderful
(14 reviews)
  • 388 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room

1 bedroom, in-room safe, laptop workspace, free WiFi

Standard Double or Twin Room

9.6 out of 10
Exceptional
(22 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, laptop workspace, free WiFi

Deluxe Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, in-room safe, laptop workspace, free WiFi

Superior Double Room

  • 366 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, in-room safe, laptop workspace, free WiFi

Deluxe Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 710 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Luxury Suite

Luxury Suite | 1 bedroom, in-room safe, laptop workspace, free WiFi

Luxury Suite

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, in-room safe, laptop workspace, free WiFi

Deluxe Double or Twin Room

9.4 out of 10
Exceptional
(24 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | 1 bedroom, in-room safe, laptop workspace, free WiFi

Superior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 592 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Double Room

1 bedroom, in-room safe, laptop workspace, free WiFi

Double Room

9.6 out of 10
Exceptional
(52 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Parkgate Hotel

4-star hotel in Cardiff City Centre
A full-service spa, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and massage/treatment rooms. Change of towels is available on request.
The Parkgate Hotel offers 169 air-conditioned accommodations with safes and hair dryers. LED televisions are featured in guestrooms. This Cardiff hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

The Parkgate Hotel features a full-service spa and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

3 meeting rooms are available. This eco-certified hotel also offers dry cleaning/laundry services and a front-desk safe.

The Parkgate Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Sorting Room - Onsite brasserie. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 28 for adults and GBP 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Sorting Room

Things to do

  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch LED TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 28.00 for adults and GBP 14.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff

The Parkgate Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1329 out of 1731 reviews
Rating 8 - Good. 227 out of 1731 reviews
Rating 6 - Okay. 111 out of 1731 reviews
Rating 4 - Poor. 37 out of 1731 reviews
Rating 2 - Terrible. 27 out of 1731 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing overall
Stayed 1 night in Apr 2025

6/10 Okay

Claire

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It’s a beautiful hotel and have previously enjoyed my stay. This time I got provided an accessible room, which was changed on request as I am not a fan of a wet room bathroom. The second room was on the first floor overlooking the entrance to the stadium with no net curtain and little privacy unless the curtains were entirely shut. So I was disappointed. The bed was extremely comfortable and an excellent shower. Breakfast was broadly good with the exception of the scrambled eggs which were not hot, and there was no cheese out. It’s still much better than other hotels but for a hotel of this quality the little things were disappointing.
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Hamad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Kelly

Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Stayed 1 night in Apr 2025

10/10 Excellent

Joe

Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Parkgate is the perfect place to get away from the world. The service is topnotch and the staff are always incredible and will always welcome you with a warm smile. The room service was aldo great and nothing was too much trouble. We had stayed in the Tower Suite and as always it was stunning, quiet and the perfect place to just quiet the mind. It has to be my most favorite room, not only because it's beautiful but it feels like a quiet secret getaway. Always a pleasure.
Stayed 1 night in Apr 2025

10/10 Excellent

Adam

Stayed 1 night in Apr 2025

10/10 Excellent

Hannah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, beautiful room. Couldn't recommend enough.
Stayed 1 night in Feb 2025

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a perfect location to enjoy Cardiff.
Stayed 5 nights in Mar 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Kaori

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel service and accommodation was good and perfect location but the spa was disappointed. The thermal spa (additional cost) was much smaller than expected. The changing room was narrow and chaotic, shared with shower door entrances. It was not relaxing. I would not recommend to use with an additional cost. The treatment was good though.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicholas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in Cardiff city centre. Quiet, clean, and very comfortable hotel. Great bed, pillows, shower. Nice restaurant on site. Close to everything. I’d definitely stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Oliver

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Jonathan

Stayed 2 nights in Mar 2025

10/10 Excellent

Kyle

Stayed 3 nights in Mar 2025

10/10 Excellent

Jodie

Stayed 1 night in Mar 2025