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The Parkgate Hotel

4.0 star property

Choose dates to view prices

Photo gallery for The Parkgate Hotel

Exterior
Luxury Suite | Living area | LED TV
Reception hall
Infinity pool
Deluxe Junior Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Spa
  • Bar

Explore the area

Map
Westgate Street, Cardiff, Wales, CF10 1DA
  • Cardiff Castle
    ‪6 min walk‬
  • Cardiff International Arena
    ‪8 min walk‬
  • Principality Stadium
    ‪1 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Junior Suite

  • City view
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room

In-room safe, laptop workspace, free WiFi, bed sheets

Standard Double or Twin Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Twin Room

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, laptop workspace, free WiFi, bed sheets

Superior Double Room

  • 366 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Suite

  • 710 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Luxury Suite

Luxury Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Luxury Suite

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Double or Twin Room

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Superior Suite

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Double Room

In-room safe, laptop workspace, free WiFi, bed sheets

Double Room

  • City view
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • City view
  • 366 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Cardiff Marriott Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (1004)
$144 nightly
The price is $144 total
includes taxes & fees
Cardiff Marriott Hotel

About this property

The Parkgate Hotel

4-star hotel in Cardiff City Centre
A full-service spa, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and massage/treatment rooms. Change of towels is available on request.
The Parkgate Hotel offers 169 air-conditioned accommodations with safes and hair dryers. LED televisions are featured in guestrooms. This Cardiff hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

The Parkgate Hotel features a full-service spa and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

3 meeting rooms are available. This eco-certified hotel also offers dry cleaning/laundry services and a front-desk safe.

The Parkgate Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Sorting Room - Onsite brasserie. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 28 for adults and GBP 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Sorting Room

Things to do

  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch LED TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 28.00 for adults and GBP 14.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff

The Parkgate Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1308 out of 1707 reviews
Rating 8 - Good. 223 out of 1707 reviews
Rating 6 - Okay. 109 out of 1707 reviews
Rating 4 - Poor. 38 out of 1707 reviews
Rating 2 - Terrible. 29 out of 1707 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Odhran

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great location and lovely room - staff were very friendly and helpful and made for a fantastic stay
Stayed 1 night in Feb 2025

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Brendan

Disliked: Staff & service

Disappointed Parkgate

For the amount paid £870 for two nights did not include breakfast. Ordered breakfast to the room for 10:00 am Saturday morning delivered 30 minutes late without tea/coffee £40 for two. Tried to book dinner on Friday night to no avail. Not 4 star by any means sorry
Stayed 2 nights in Feb 2025

8/10 Good

Oliver

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good - one of the best hotel gyms I have seen.
Stayed 2 nights in Jan 2025

8/10 Good

philip

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Decor
Stayed 5 nights in Feb 2025

8/10 Good

Alex

Stayed 1 night in Feb 2025

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, central location
Stayed 1 night in Feb 2025

10/10 Excellent

Carla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff and room was big and the shower was awesome
Stayed 1 night in Feb 2025

6/10 Okay

SHELLEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but inconvenient

The hotel is a recently renovated post office. It has an old-world charm and is very comfortable. The staff were amazingly friendly and helpful. However, there is no way to drop off bags and no parking close by which was very disconcerting, especially for tourists with luggage. While the room was beautifully fitted, they only window overlooks the bar with live music until late night.
Stayed 1 night in Feb 2025

10/10 Excellent

Scott

Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location in the city
Stayed 1 night in Feb 2025

10/10 Excellent

Tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location to the city especially with us going to the 6 nations rugby!
Stayed 1 night in Feb 2025

10/10 Excellent

Leanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the deluxe double room which exceeded my expectations. A visit to the top floor spa is a must ⭐️⭐️ ⭐️⭐️
Stayed 1 night in Feb 2025

8/10 Good

SUSANNAH

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Could be better for the price

The hotel is beautiful and the room was very comfortable with a massive bed and lovely shower. I did find the staff weren't particularly helpful when I was checking in and I had to ask for several things to be explained, like where breakfast is served and where to go, etc. My room was at the back of the property and the window faced a very brightly lit stairwell opposite which illuminated the edge of the blackout curtain as if it was daylight overnight. There was also no net or voile curtain to allow you to open the blackout blind to use the natural light whilst dressing as lots of windows had a large view straight into my room. Breakfast was plentiful and beautifully served but I felt some of the items could have been cooked a little longer.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building and a stunning interior.. Well trained staff. Probably in the top three of the hotels we have stayed in throughout Europe. Highly recommended…
Stayed 1 night in Feb 2025

10/10 Excellent

Juliet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Friendly helpful staff. Only thing I wasn’t very happy with was the closeness of the other diners. Tables were close together and we were squeezed in between 2 tables for both dinner and breakfast, when other tables were available.
Stayed 1 night in Feb 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay. Well located and well looked after
Stayed 1 night in Feb 2025

10/10 Excellent

Libby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Rowan

Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel in a great location.

Excellent hote with modern, soacious and comfortable room. Lovely bathroom, great facilities. The spa however comes at an additional cost, which you would expect for treatments but I thought they had a pool and it turns out to be a hydrotherapy pool so not included with the hotel stay which was a disappointment. I didn't eat in the restaurant other than for breakfast which was excellent with a good choice of food from the buffet. The staff were pleasant and helpful and the hotel was in a good location only a short walk to Cardiff Arms Park and the town center with loads of bars and restaurants.
Stayed 2 nights in Feb 2025

10/10 Excellent

Collins

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025