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The Parkgate Hotel

4.0 star property

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Photo gallery for The Parkgate Hotel

Reception hall
Deluxe Junior Suite | In-room safe, laptop workspace, free WiFi, bed sheets
Infinity pool
Exterior
Luxury Suite | Living area | LED TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Bar

Explore the area

Map
Westgate Street, Cardiff, Wales, CF10 1DA
  • Principality Stadium
    ‪3 min walk‬
  • Cardiff Castle
    ‪6 min walk‬
  • Cardiff International Arena
    ‪8 min walk‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪42 min drive‬

Room options

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Junior Suite

  • City view
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room

In-room safe, laptop workspace, free WiFi, bed sheets

Standard Double or Twin Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Twin Room

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, laptop workspace, free WiFi, bed sheets

Superior Double Room

  • 366 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Suite

  • 710 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Luxury Suite

Luxury Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Luxury Suite

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double or Twin Room

In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Double or Twin Room

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Superior Suite

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Double Room

In-room safe, laptop workspace, free WiFi, bed sheets

Double Room

  • City view
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • City view
  • 366 sq ft
  • Sleeps 2
  • 1 Queen Bed

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  • Restaurant
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4.4 out of 5, Excellent, (1003)
The price is $99
per night
$118 total
includes taxes & fees
May 11 - May 12
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About this property

The Parkgate Hotel

4-star hotel in Cardiff City Centre
A full-service spa, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and massage/treatment rooms. Change of towels is available on request.
The Parkgate Hotel offers 169 air-conditioned accommodations with safes and hair dryers. LED televisions are featured in guestrooms. This Cardiff hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

The Parkgate Hotel features a full-service spa and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

3 meeting rooms are available. This eco-certified hotel also offers dry cleaning/laundry services and a front-desk safe.

The Parkgate Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Sorting Room - Onsite brasserie. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 28 for adults and GBP 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Sorting Room

Things to do

  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch LED TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 28.00 for adults and GBP 14.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff

The Parkgate Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1302 out of 1707 reviews
Rating 8 - Good. 229 out of 1707 reviews
Rating 6 - Okay. 109 out of 1707 reviews
Rating 4 - Poor. 37 out of 1707 reviews
Rating 2 - Terrible. 30 out of 1707 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is as good as it gets xx
Stayed 1 night in Jan 2025

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Beautiful building, staff very friendly and professional. Lovely room with full length windows, spotlessly clean bathroom, super soft towels! Breakfast was excellent with a wide choice to suit all. Would definitely revisit
Stayed 2 nights in Jan 2025

10/10 Excellent

Catrin

Stayed 1 night in Jan 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room
Stayed 3 nights in Jan 2025

10/10 Excellent

gary

Stayed 2 nights in Jan 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Bryn

Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, lovely food, easy access to the shops would definitely stay again
Stayed 1 night in Jan 2025

10/10 Excellent

James

Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give yourself a treat, stay here

What an amazing hotel, exceptional cleanliness, friendly staff and great food. I’ve stayed at some great hotels around the globe and this is certainly up there with the best. Location for Cardiff amenities is perfect too.
Stayed 1 night in Jan 2025

10/10 Excellent

Gareth

Stayed 1 night in Jan 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay and meal in The Sorting Room. Will definitely be going back.
Stayed 2 nights in Jan 2025

8/10 Good

Tim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cardiff Central

A short business trip - hotel was great and the food/bar was brilliant. I’d recommend this hotel. Rooms were very good and clean!
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah

Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Beautiful hotel, very modern and great staff. Room comfortable but bathroom very cold.
Stayed 1 night in Jan 2025

6/10 Okay

Sarah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and lovely staff. Noisy drains and boilers....standard no VIP rewards
Stayed 2 nights in Jan 2025

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with very friendly staff. A lovely place for a full service experience in the lovely city centre of Cardiff.
Stayed 5 nights in Jan 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pure comfort and luxury

I absolutely love this hotel it’s the ultimate in comfort and luxury. Never fails me. I’ve stayed with friends, with my partner and even on my own as a little treat.
Stayed 1 night in Dec 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay, shame about the view

Had a lovely overnight stay with the wife at the Parkgate Cardiff. Excellent location near Central Station and just off St Mary's Street with all its pubs and restaurants. Room was lovely and clean, although we were on the 4th floor, the window in the room looked like it could do with replacing, was draughty and dated with a very limited view towards the city centre. Breakfast in the morning was amazing though. Would stay there again and hope for a better view next time.
Stayed 1 night in Jan 2025

10/10 Excellent

William

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay, all the staff we encountered were excellent. Thank you
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Joanna

Stayed 1 night in Jan 2025