The Priory Hotel and Restaurant

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Priory Hotel and Restaurant

Property grounds
Deluxe Double Room | Desk, blackout drapes, iron/ironing board, free WiFi
Double Room | Living room | Flat-screen TV
Exterior
Terrace/patio

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
High Street, Caerleon, Newport, Wales, NP18 1AG
  • Caerleon Amphitheatre
    5 min walk
  • Cafe Forum
    1 min walk
  • Newport (XNE-Newport Train Station)
    14 min drive
  • Bristol (BRS-Bristol Intl.)
    39 min drive

Room options

Single Room

  • Sleeps 1
  • 1 Twin Bed

Cosy Double

  • Sleeps 2
  • 1 Double Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Cottage Deluxe Double ( Dog Friendly on request)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Priory Hotel and Restaurant

4-star hotel in Caerleon
Along with a restaurant, this smoke-free hotel has a bar/lounge and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
The Priory Hotel and Restaurant offers 27 accommodations with coffee/tea makers and designer toiletries. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and hair dryers.

This Newport hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, a garden, and laundry facilities. Complimentary secured self parking is available on site, along with a car charging station.

The Priory Hotel and Restaurant is a smoke-free property.

Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Hungarian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Priory Hotel Newport
Priory Newport
The Priory Restaurant Newport
The Priory Hotel and Restaurant Hotel
The Priory Hotel and Restaurant Newport
The Priory Hotel and Restaurant Hotel Newport

The Priory Hotel and Restaurant Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 399 out of 605 reviews" "
Rating 8 - Good. 149 out of 605 reviews" "
Rating 6 - Okay. 30 out of 605 reviews" "
Rating 4 - Poor. 16 out of 605 reviews" "
Rating 2 - Terrible. 11 out of 605 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, amazing garden room dog friendly, fantastic food and service… totally wonderful and would highly recommend
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to spend a few days
Stayed 1 night in Sep 2024

10/10 Excellent

Alex

Traveled with family
Liked: Staff & service, property conditions & facilities
Lovely property in a park-like setting with spacious, beautifully decorated rooms
Stayed 1 night in Sep 2024

8/10 Good

Piers

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay , good clean rooms and bathrooms
Stayed 1 night in Sep 2024

8/10 Good

Robert, PENCOED

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and grounds. We had a cosy double, my only two complaints about the room are the bed is so soft, whenever my other half rolled over, I thought I would be catapulted off the bed and the doors really slam shut and shake the whole room so when people leave early in the morning you are woken up. Breakfast options are good, lovely fruit and cooked options. The orange and apple juice are basically just coloured water, they don’t taste of anything, so that could definitely be improved. The evening bar staff and restaurant staff are so lovely, they make you feel so welcome and are really chatty. The restaurant is also good, different concept but great food. Lots of parking, we stayed for 2 nights but said we were there for a week on the registration screen when you log your number plate as there are reviews of people getting tickets.
Stayed 2 nights in Sep 2024

8/10 Good

Sharon

Stayed 2 nights in Sep 2024

10/10 Excellent

Rory

Stayed 1 night in Aug 2024

10/10 Excellent

Winsome

Liked: Cleanliness, staff & service
Disliked: Amenities
I found the bath slippery, the bath mat was hidden away in the wardrobe. Due to this I slipped. I proceed down stairs to the receptionist to make a incident report however there was no forms available.
Stayed 2 nights in Aug 2024

10/10 Excellent

George

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Boutique Hotel
We stayed for 2 nights at this wonderful hotel the room comfortable the staff helpful and friendly and food excellent would definitely recommend
Stayed 2 nights in Aug 2024

8/10 Good

Marc

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Avril

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely peaceful hotel in lovely grounds. The bedrooms were comfortable. The shower was a bit hard to control. The only disappointment was that breakfast was served in one of the bars and the tables were ridiculously small. Much better to have it served in the restaurant which I notice late diners had.
Stayed 1 night in Aug 2024

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely find esp when Cardiff over-priced and poor availability for a big gig at Principality. Easy taxi to train station and frequent trains into Cardiff Central. Hotel itself really special with great staff and very nicely turned-out rooms with local Welsh water and toiletries.
Stayed 1 night in Aug 2024

10/10 Excellent

Ricky

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
.
Stayed 1 night in Jul 2024

2/10 Terrible

Paul

Disliked: Staff & service
No common sense. Who can you call
I was looking for a hotel with really good food so I could book my daughter’s wedding reception. After filling in the necessary arrival dates and how many we’re staying. I scrolled down looking at other accommodation. I came back to the Priory and booked one night.. On receiving my confirmation I noticed that the date at the top had changed. Called hotel spoke to Reece . Who told us to contact Hotels. Com . Spoke to the virtual assistant Nashwa who tried to charge us £200 pounds for the mistake. Even just 1 hour after making the booking.we wanted the 18th the computer gave us 19 th . We lost our £95 . The priory lost an evening meal a Wedding reception and had empty rooms for the 18 th still available. And would have been able to sell the room for the next night.
Stayed 1 night in Jul 2024

10/10 Excellent

sophia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Tim

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Gordon

Stayed 2 nights in Jul 2024