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The Priory Hotel and Restaurant

4.0 star property

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Photo gallery for The Priory Hotel and Restaurant

Property grounds
Double Room | Living room | Flat-screen TV
Deluxe Double Room | Desk, blackout drapes, iron/ironing board, free WiFi
Terrace/patio
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
High Street, Caerleon, Newport, Wales, NP18 1AG
  • Caerleon Amphitheatre
    ‪5 min walk‬
  • Celtic Manor Resort Golf Club
    ‪5 min drive‬
  • Coldra Woods
    ‪5 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪39 min drive‬

Room options

View all photos for Single Room

Single Room | Desk, blackout drapes, iron/ironing board, free WiFi

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Cosy Double

Cosy Double | Desk, blackout drapes, iron/ironing board, free WiFi

Cosy Double

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Desk, blackout drapes, iron/ironing board, free WiFi

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Cottage Deluxe Double ( Dog Friendly on request)

Cottage Deluxe Double ( Dog Friendly on request) | Desk, blackout drapes, iron/ironing board, free WiFi

Cottage Deluxe Double ( Dog Friendly on request)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Celtic Manor Resort

  • Pool
  • Hot Tub
  • Spa
  • Kids pool
4.1 out of 5, Very Good, (1239)
The price is $132
per night
$159 total
includes taxes & fees
Mar 3 - Mar 4
Celtic Manor Resort

About this property

The Priory Hotel and Restaurant

4-star hotel in Caerleon
Along with a restaurant, this smoke-free hotel has a bar/lounge and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
The Priory Hotel and Restaurant offers 27 accommodations with coffee/tea makers and designer toiletries. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and hair dryers.

This Newport hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, a garden, and laundry facilities. Complimentary secured self parking is available on site, along with a car charging station.

The Priory Hotel and Restaurant is a smoke-free property.

Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Hungarian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Priory Hotel Newport
Priory Newport
The Priory Restaurant Newport
The Priory Hotel and Restaurant Hotel
The Priory Hotel and Restaurant Newport
The Priory Hotel and Restaurant Hotel Newport

The Priory Hotel and Restaurant Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 403 out of 613 reviews
Rating 8 - Good. 152 out of 613 reviews
Rating 6 - Okay. 31 out of 613 reviews
Rating 4 - Poor. 16 out of 613 reviews
Rating 2 - Terrible. 11 out of 613 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Fantastic hotel and staff.friendly and relaxing place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Lindsay

Stayed 1 night in Nov 2024

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

vicki

Stayed 1 night in Oct 2024

4/10 Poor

Tim

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Lovely house and grounds with lots of history, good parking although only 1 EV charger that only runs at 3KW thats if you can park by it because other less considerate guests park on the bays with non ev cars, the rooms are well appointed and clean although we were given Room 4 upstairs despite asking for a ground floor, the room smelled of cooked meat due to the kitchen extraction fans being outside the window, the bed was very uncomfortable, i ended up having to use a walking stick the next day due to a stiff back, they did move us to a ground floor room the next day to be fair but the bed was the same, breakfasts were hit and miss, the full breakfast looked good but the black pudding was an aquired taste, the hash brown or rostie whatever it was fell apart and sausages weren't very good, the continental breakfast was not comprehensive, cereals, a couple of different pasties, meat and cheese slices and pots of yoghurt if there were any left, the filter coffee is bitter, any other option costs extra, apple or orange or water only, we ordered tea which we waited 25 minutes for and gave up and left in the end.... when the heating is on the rooms are like saunas and the water is red hot... the heaters are on or off so rooms hot or cold, the bar is noisy in evenings and only sells 2 lagers and No beer but lots of wine, wouldn't stay again....
Stayed 2 nights in Oct 2024

10/10 Excellent

Callum

Stayed 1 night in Oct 2024

10/10 Excellent

Iain James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idyllic Hotel, in an old building, but maintained to a very high standard, with a fantastic restaurant.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, lovely food. Garden room was delightful with own garden and parking.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

vicki

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, limited dinning options and expensive
Stayed 1 night in Oct 2024

10/10 Excellent

Rhiannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible stay. Wonderful food and service and appreciated the upgrade to a cottage!
Stayed 1 night in Oct 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
A great modern hotel with lovely food. Strongly recommended.
Stayed 1 night in Sep 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The Priory Hotel in Caerleon is a charming, historic hotel set in a former monastery. It offers comfortable rooms, a well-regarded restaurant, and beautiful gardens. Its location in the Roman town of Caerleon is ideal for exploring local attractions.
Stayed 2 nights in Oct 2024

8/10 Good

H

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Few changes since we were last here in June which are positive
Stayed 1 night in Oct 2024

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Priory Hotel was a beautiful place. The building and grounds were lovely as were the renovated areas. Our room was a little small, but was decorated nicely. Arriving late, we were unable to enjoy the space as much as we wanted. Only had breakfast at the restaurant, but it was very good.
Stayed 1 night in Sep 2024

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay for my husband’s birthday. Just perfect
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
This hotel is one of my all time favorites. All around great
Stayed 1 night in Oct 2024

6/10 Okay

Caroline

Traveled with partner
Liked: Amenities, property conditions & facilities
After many stays at the Priory over the last 18 months we are now compelled to find an alternative for our trips to visit family back in the UK. There are pluses: its location; scenic grounds; the breakfast; some spacious rooms; pleasant staff. Unfortunately, there's been something wrong on each stay. Many trivial issues (disappearing wi-fi, unwashed glasses, un-restocked complimentary water bottles, refusal to serve restaurant food in the garden, inoperative coffee pods) mount up and when added to some larger issues we were left with a bad taste. The rooms appear to have been designed for looks, rather than use. Low slung beds, high backed uncomfortable chairs, the lack of usable surfaces & small rooms may suffice for a short stay, but not for anything more than 3-4 nights. Some encounters with staff have been unfortunate, being berated on check-in for some unfathomable reason and provided with incorrect information about services. We were grateful the manager was apologetic about these incidents, but it did indicate untrained staff left to fend for themselves. The final straw was arriving at the hotel on our recent visit to be assigned a cottage that stank of smoke. This meant a downgrade to a small double room, without any offer of compensation or apology. Either the cleaning staff did not inform management or management decided to try and use it anyway. In either case this was unacceptable.
Stayed 1 night in Sep 2024

4/10 Poor

Caroline

Traveled with partner, Traveled with family
Liked: Amenities
Disliked: Staff & service
After many stays at the Priory over the last 18 months we are now compelled to find an alternative for our trips to visit family back in the UK. There are pluses: its location; scenic grounds; the breakfast; some spacious rooms; pleasant staff. Unfortunately, there's been something wrong on each stay. Many trivial issues (disappearing wi-fi, unwashed glasses, un-restocked complimentary water bottles, refusal to serve restaurant food in the garden, inoperative coffee pods) mount up and when added to some larger issues we were left with a bad taste. The rooms appear to have been designed for looks, rather than use. Low slung beds, high backed uncomfortable chairs, the lack of usable surfaces & small rooms may suffice for a short stay, but not for anything more than 3-4 nights. Some encounters with staff have been unfortunate, being berated on check-in for some unfathomable reason and provided with incorrect information about services. We were grateful the manager was apologetic about these incidents, but it did indicate untrained staff left to fend for themselves. The final straw was arriving at the hotel on our recent visit to be assigned a cottage that stank of smoke. This meant a downgrade to a small double room, without any offer of compensation or apology. Either the cleaning staff did not inform management or management decided to try and use it anyway. In either case this was unacceptable.
Stayed 2 nights in Sep 2024

8/10 Good

Matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good
Always amazing, IT glitches at book-in and departure poor receptionist could do nothing but apologies but these things happen. Car charges need updating to a minimum of 22kw so a charge can be fully achieved in 6-8 hrs
Stayed 1 night in Sep 2024

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Stayed 1 night in Sep 2024