The Royal Hotel Cardiff

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Royal Hotel Cardiff

Exterior
Reception
Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Economy Double Room | View from room
View from room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
88 St Mary Street, Cardiff, Wales, CF101DW
  • St. David's Hall
    5 min walk
  • Principality Stadium
    5 min walk
  • Cardiff Castle
    5 min walk
  • Cardiff (CWL-Cardiff Intl.)
    30 min drive

Room options

Superior Double Room

  • 307 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Triple Room

  • 322 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

Standard Double Room

  • 211 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room

  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Economy Double Room

  • 140 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

The Royal Hotel Cardiff

3.5-star hotel in Cardiff City Centre
A bar/lounge, coffee/tea in a common area, and conference space are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a front-desk safe, and multilingual staff are onsite.
The Royal Hotel Cardiff offers 60 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and hair dryers. Televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The Royal Hotel Cardiff features multilingual staff, coffee/tea in a common area, and a front-desk safe. Event facilities measuring 2367 square feet (220 square meters) include conference space. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink.

The Royal Hotel Cardiff is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 10 AM and on weekends between 7:30 AM and 10:30 AM.
Fitz Bar - Onsite bar.

Languages

Bulgarian, Czech, English, German, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14 for adults and GBP 7 for children
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Fitz Bar

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,367 square feet of conference space
  • Meeting rooms

Accessibility

  • Elevator
  • Hardwood flooring in public areas
  • Smooth flooring in room

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1866
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges GBP 2 for credit card payments
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
The Hotel has entrances on both Westgate Street, CF10 1TL and St Mary Street - CF10 1DW (Pedestrianized). Guests with heavy luggage or guests with mobility issues are recommended to use the Westgate Street entrance, CF10 1TL, which is step free.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.0 for adults and GBP 7 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10 per stay
  • Credit card charges are subject to a surcharge of GBP 2

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Cardiff Hotel
Cardiff Royal
Cardiff Royal Hotel
Hotel Cardiff
Hotel Royal Cardiff
Royal Cardiff
Royal Cardiff Hotel
Royal Hotel Cardiff
The Royal Hotel Cardiff Hotel
The Royal Hotel Cardiff Cardiff
The Royal Hotel Cardiff Hotel Cardiff

The Royal Hotel Cardiff Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 477 out of 1005 reviews" "
Rating 8 - Good. 379 out of 1005 reviews" "
Rating 6 - Okay. 93 out of 1005 reviews" "
Rating 4 - Poor. 38 out of 1005 reviews" "
Rating 2 - Terrible. 18 out of 1005 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Convenient
Convenient. Helpful staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Jayne

What a gem
What a gem of a find. Initial thought was a lot of steps to get to reception, but once we reached reception we were really happy with what we found. Staff that greeted us were very friendly and helpful. Then found the lift which would have saved us the stairs. This made our stay a lot easier. Our room was a good size, and clean. Bed was comfortable. Nice size on the bathroom. We slept well. The room was very quiet. Breakfast was good. Plenty of choice and fresh items constantly being brought out. Hotel is close to train station and shopping area/ restaurants and pubs. Will definitely be using this hotel again
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Nice room; comfortable bed. Shower could have been cleaner.
Stayed 1 night in Sep 2024

8/10 Good

BERNADETTE

Liked: Staff & service, room comfort
Overnight stay for cricket.
Excellent pre-arrival information made the trip so much easier. Excellent discount on local parking in a secure car park. The bedroom was larger than we anticipated and at a good price for a city centre hotel. The only gripe would be that the bathroom needed some TLC as it was shabby with missing grout in the floor tiles and earlier repairs to walls was evident.
Stayed 1 night in Sep 2024

10/10 Excellent

Anne

Stayed 1 night in Sep 2024

10/10 Excellent

Leigh

Stayed 1 night in Jun 2024

8/10 Good

tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central hotel
So central, friendly helpful staff. Great value.
Stayed 1 night in Aug 2024

6/10 Okay

Adrian

Traveled with family
Liked: Cleanliness, staff & service
The breakfast was a little dissapointing. There was a good selection but the hot section was only luke warm and the bacon a little dried out. We were not late to breakfast either. For the cost of our rooms I would have expected a little more.
Stayed 1 night in Sep 2024

10/10 Excellent

Joe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
charming building with nicely sized rooms and comfortable beds - tvs with internet access would be nice though!
Stayed 2 nights in Sep 2024

10/10 Excellent

Janet

Very close to all amenities, which is exactly what I wanted.
Stayed 2 nights in Sep 2024

10/10 Excellent

Helen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the centre of cardiff but a street away from the hussle and bussle so it doesnt get noisy. Hotel and staff very lovely and very welcoming will definitely be making a return trip.
Stayed 1 night in Sep 2024

8/10 Good

Galen A.

Liked: Cleanliness, staff & service
Great location to transport and tourist sites.
Stayed 1 night in Aug 2024

10/10 Excellent

Tammy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, conveniently located just a short walk to rail station. If you're sensitive to spirit activity, there's a lot going on there!
Stayed 2 nights in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, property conditions & facilities
Did not like slippery bathtub
Stayed 2 nights in Sep 2024

10/10 Excellent

g

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

ian

Traveled with partner
Liked: Cleanliness, staff & service
The booking in process was a nightmare, you have to prove who you are, I’ve never come across this in this country before, I didn’t have any Credit cards or debit cards with me as they are all on my phone
Stayed 2 nights in Aug 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Stuart

Expected more but got even less
On arrival I asked about noise but assured by staff no problem. Was kept awake by music till 2:30am and awoke by building site at 6:30am. WiFi in room wasn’t working and took a day for someone to check it and still didn’t work. Blackout curtains advertised on site but didn’t cover windows so were useless. Tv signal bad. Shower not properly sealed and leaked causing slip hazard. Soap empty. Mentioned to staff but nothing properly done.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lucy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff ,clean rooms, easy to find ,not far from train transport,
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Stayed 1 night in Aug 2024

6/10 Okay

Dorothy Anne

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Cerrie, Tonypandy

Liked: Cleanliness
All good
Stayed 1 night in May 2024

10/10 Excellent

Cerrie, Tonypandy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very very good
Stayed 1 night in Aug 2024

8/10 Good

tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central
Good value hotel in center of town. Maybe ask for a room off the main Street on a Saturday night. Friendly helpful reception staff. Reduction off ncp parking. Second time we‘ve stayed.
Stayed 1 night in Aug 2024