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The Royal Hotel Cardiff

3.5 star property

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Photo gallery for The Royal Hotel Cardiff

Restaurant
Reception
Property entrance
Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
$81
includes taxes & fees
Feb 23 - Feb 24

Explore the area

View in a map
88 St Mary Street, Cardiff, Wales, CF101DW
  • Place, Cardiff Castle
    ‪6 min walk‬
  • Place, Bute Park
    ‪6 min walk‬
  • Place, Utilita Arena Cardiff
    ‪8 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Triple Room

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 322 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Cinema Room

Cinema Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Cinema Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Double Room

8.8 out of 10
Excellent
(42 reviews)
  • City view
  • 211 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 307 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room

Economy Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Economy Double Room

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Double Room

  • Sleeps 2

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Double Room

  • Sleeps 2

View all photos for Standard Triple Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Triple Room

  • Sleeps 3

View all photos for Standard Twin Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Twin Room

  • Sleeps 2

View all photos for Economy Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Economy Double Room

  • Sleeps 2

View all photos for Cinema Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Cinema Room

  • Sleeps 2

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About this property

The Royal Hotel Cardiff

3.5-star hotel in Cardiff City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. WiFi in public areas is free. Additionally, conference space, a 24-hour front desk, and a front-desk safe are onsite.
The Royal Hotel Cardiff offers 60 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and hair dryers. Televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 2367 square feet (220 square meters) include conference space. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and a front-desk safe.

The Royal Hotel Cardiff is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 10 AM and on weekends between 7:30 AM and 10:30 AM.
Fitz Bar - Onsite bar.
Slug & Lettuce Central - This theme restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Fitz Bar
  • Slug & Lettuce Central

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,367 square feet of conference space
  • Meeting rooms

Accessibility

  • Elevator
  • Hardwood flooring in public areas
  • Smooth flooring in room

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1866
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
The Hotel has entrances on both Westgate Street, CF10 1TL and St Mary Street - CF10 1DW (Pedestrianized). Guests with heavy luggage or guests with mobility issues are recommended to use the Westgate Street entrance, CF10 1TL, which is step free.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.0 for adults and GBP 7 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Cardiff Hotel
Cardiff Royal
Cardiff Royal Hotel
Hotel Cardiff
Hotel Royal Cardiff
Royal Cardiff
Royal Cardiff Hotel
Royal Hotel Cardiff
The Royal Hotel Cardiff Hotel
The Royal Hotel Cardiff Cardiff
The Royal Hotel Cardiff Hotel Cardiff

The Royal Hotel Cardiff Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 506 out of 1002 reviews
Rating 8 - Good. 348 out of 1002 reviews
Rating 6 - Okay. 91 out of 1002 reviews
Rating 4 - Poor. 38 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

John Eryl

Liked: Cleanliness, amenities
The room was comfortable and the breakfast was delicious. Would give the hotel a 5 star, but entering the hotel late at night was a hassle.
Stayed 1 night in Oct 2025

8/10 Good

geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was mostly cold. Otherwise a very nice hotel
Stayed 2 nights in Nov 2025

8/10 Good

Chris

Business traveler
Liked: Cleanliness
Nice hotel , easy check in
Stayed 1 night in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast, efficient, friendly and helpful staff plus in a good location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, room comfort
What a lovely hotel! As soon as we arrived we were greeted with a smile and welcome. We had room 701 which was a fabulous room, spacious and clean. Loads of hot water, ideal for a bath. Even though it is in the centre of town we were not bothered by noise at all. The breakfast was great and catered well for GF. We have stayed at a few hotels in the past when visiting Cardiff but this will definitely be our choice in the future.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Room spotless and staff courteous
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Anthony

Traveled with partner
Liked: Cleanliness
The floor in the room was very sticky and the air con was noisy. The room only had a small box window which made it feel quite claustrophobic. Well located for the station. Friendly staff and good breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities, room comfort
Didnt have breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Iryna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Anais

Liked: Cleanliness, staff & service
The breakfast was very good, especially the croissants. The first room I was given was poor, wifi didn’t work and was up on the 6th floor with no view (window was small and above my head) and the room was quite small. After requesting another room, this one was slightly better but the bed is shockingly noisy and the walls between rooms is paper thin, someone in the next room dropped something and it sounded like something fell off my bedside table I even looked around for what could have fallen it was so loud and sounded so close. Despite being a platinum VIP I was not provided the opportunity for a room upgrade so can’t comment on any other rooms. The hotel is on a main pedestrian road but I didn’t realize it’s surrounded by night clubs and gentleman’s clubs so it’s a little uncomfortable going out in the evening as there’s lots of people screaming shouting and everything else, however it was convenient. Decent hotel, if you’re not too fussed about the night life and don’t have loud people next door then you will probably enjoy.
Stayed 1 night in Oct 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Sharon

Stayed 1 night in Oct 2025

10/10 Excellent

Rhian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn’t have breakfast or goto the bar
Stayed 1 night in Oct 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Ellen

Traveled with partner
Liked: Cleanliness
Yes
Stayed 3 nights in Oct 2025

8/10 Good

craig

Business traveler
Liked: Cleanliness, staff & service, room comfort
Lots of stairs to reception. Free Tea and coffee in the bar Friendly staff Rooms old fashioned but comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Vanette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to transit, good shopping, many bars & restaurants. Walkable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the centre of Cardiff excellent spot for a night out, however there was no noise from the street below.
Stayed 1 night in Oct 2025

10/10 Excellent

Gaynor

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Gwynfor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Massive room, nice complimentary bottle of wine. Very impressed.
Stayed 1 night in Oct 2025

10/10 Excellent

ELAINE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay , room staff breakfast all perfect
Stayed 4 nights in Oct 2025

8/10 Good

khristian

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy access and friendly helpful staff
Stayed 1 night in Oct 2025

8/10 Good

David

Liked: Staff & service, property conditions & facilities, room comfort
The hotel has 2 entrances: 1st) entrances Westgate leads to a lift and is step free entrance 2nd) St Marys Street has stairs whether you walk or get the lift. Reception is on the second floor I was informed on check the hotel can only keep bags till 5pm and you have two pay after 2pm with money going to a local charity. Due to having gold status I got breakfast for free but it was very poor and most of it was cold, bacon looked raw.
Stayed 2 nights in Oct 2025