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Vale Resort

4.0 star property

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Photo gallery for Vale Resort

Exterior
Property amenity
Exterior
Sauna, steam room, body treatments, body scrubs, facials
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • 24/7 front desk
  • Spa
  • Pool
  • Room service
  • Gym

Explore the area

Map
Hensol Park, Hensol, Pontyclun, Wales, CF72 8JY
  • Llantrisant Castle
    ‪6 min drive‬
  • The Royal Mint Experience
    ‪10 min drive‬
  • St. Fagans National Museum of History
    ‪11 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Twin Room, 2 Twin Beds

  • 215 sq ft
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Double Room

  • 215 sq ft
  • Resort view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Executive Double Room

  • 344 sq ft
  • Golf view
  • Sleeps 2
  • 1 Double Bed

Hensol Castle Bedroom

  • Sleeps 2
  • 1 Double Bed

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The price is $147
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$177 total
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About this property

Vale Resort

4-star Pontyclun hotel with golf course
2 restaurants, a full-service spa, and a golf course are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, an indoor pool, 3 bars/lounges, and a fitness center are onsite.
Vale Resort offers 143 accommodations with safes and coffee/tea makers. A pillow menu is available. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vale Spa has 20 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Vale Resort features a golf course and outdoor tennis courts. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This family-friendly hotel also offers an indoor pool, a hot tub, and a fitness center. Onsite valet parking is complimentary.

Vale Resort is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 7:30 AM and 10:30 AM.
Vale Resort has 2 restaurants serving breakfast, lunch, and dinner.
Champagne Bar - Onsite Champagne bar.
24-hour room service is available.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14.95 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • Champagne Bar

Things to do

  • 3 outdoor tennis courts
  • 36-hole golf course
  • Children's club
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Free crib
  • In-room babysitting (surcharge)
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Vale Pontyclun
Vale Resort Pontyclun
Vale Resort
Vale Resort Hotel
Vale Resort Pontyclun
Vale Resort Hotel Pontyclun

Vale Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 497 out of 873 reviews
Rating 8 - Good. 237 out of 873 reviews
Rating 6 - Okay. 87 out of 873 reviews
Rating 4 - Poor. 32 out of 873 reviews
Rating 2 - Terrible. 20 out of 873 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

mark

Stayed 1 night in Nov 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant and friendly staff. Nothing too much trouble.
Stayed 1 night in Nov 2024

10/10 Excellent

Aisake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modernly antique.
Stayed 1 night in Nov 2024

2/10 Terrible

Liam

Disliked: Staff & service, property conditions & facilities
A
Stayed 1 night in Nov 2024

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful surrounding grounds.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Demetra

Stayed 1 night in Nov 2024

10/10 Excellent

Hamboulla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We attended a wedding here and everything was superb, from the food, to the staff and the absolutely stunning reception room. Our bedroom was absolutely huge and had all modern comforts. Would definitely recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Babafemi Christian

Stayed 1 night in Oct 2024

2/10 Terrible

Matthew

Stayed 1 night in Sep 2024

6/10 Okay

Scott

Stayed 1 night in Oct 2024

6/10 Okay

Aasiyah

Traveled with group
Liked: Staff & service
Rooms were dated, need a good wipe. Shower tray was stained. Needs upgrading. Pool area was giving leisure centre vibes. The staff were nice and the grounds were nice.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay, lovely location
Lovely hotel, just thought the leisure facilities needed an update
Stayed 1 night in Oct 2024

4/10 Poor

Sonja

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Melody, Calgary

Traveled with group
Disliked: Staff & service
The room had a weird layout and a terrible ceiling design if you are tall. The staff was not particularly helpful nor friendly-particularly as we wound up in an adjoining room with loud and rude neighbours. We had to call the reception at 10 pm to ask them to speak to the people next door as they were excessively loud. Food and drinks were very expensive as well. Would not recommend.
Stayed 1 night in Sep 2024

4/10 Poor

Barry

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Unwelcoming
Nice room with view over to the hills Staff rushed and not welcoming on check in Bar area was dirty sticky tables, opted to drive out and eat because of this. Clearly a busy but under staffed place
Stayed 1 night in Sep 2024

4/10 Poor

Jean

Stayed 1 night in Sep 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

terry

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Huge resort hotel. Room was huge but very dated and the bathrooms could do with updating
Stayed 1 night in Jul 2024

10/10 Excellent

khalid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024