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Vale Resort

4.0 star property

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Photo gallery for Vale Resort

Exterior
Exterior
Indoor pool
Exterior
2 restaurants, breakfast served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Restaurant
The current price is $153
includes taxes & fees
May 25 - May 26

Explore the area

View in a map
Hensol Park, Hensol, Pontyclun, Wales, CF72 8JY
  • Place, Llantrisant Castle
    ‪7 min drive‬
  • Place, St. Fagans National Museum of History
    ‪14 min drive‬
  • Place, The Royal Mint Experience
    ‪16 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪26 min drive‬

Room options

View all photos for Executive Room - Balcony

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Executive Room - Balcony

8.6 out of 10
Excellent
(9 reviews)
  • Golf view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room With Balcony

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Executive Room With Balcony

  • Sleeps 2

View all photos for Executive Room - No Balcony

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Executive Room - No Balcony

  • Sleeps 3

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Double Room

  • Sleeps 2

View all photos for Large Double Room in Hensol Castle

Large Double Room in Hensol Castle | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Large Double Room in Hensol Castle

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room - No Balcony

Executive Room - No Balcony | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Executive Room - No Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Double Room

9.0 out of 10
Wonderful
(52 reviews)
  • Resort view
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Vale Resort

4-star Pontyclun hotel with golf course
2 restaurants, a full-service spa, and a golf course are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, an indoor pool, 3 bars/lounges, and a fitness center are onsite.
Vale Resort offers 143 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vale Spa has 20 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Vale Resort features a golf course and outdoor tennis courts. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This family-friendly hotel also offers an indoor pool, a hot tub, and a fitness center. Onsite valet parking is complimentary.

Vale Resort is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 7:30 AM and 10:30 AM.
Vale Resort has 2 restaurants serving breakfast, lunch, and dinner.
Champagne Bar - Onsite Champagne bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 18.95 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • Champagne Bar

Things to do

  • 3 outdoor tennis courts
  • 36-hole golf course
  • Children's club
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Children's club (surcharge)
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for GBP 20.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Vale Pontyclun

Vale Resort Pontyclun

Vale Resort

Vale Resort Hotel

Vale Resort Pontyclun

Vale Resort Hotel Pontyclun

Vale Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1002 reviews
Rating 8 - Good. 263 out of 1002 reviews
Rating 6 - Okay. 94 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities
Staff were very welcoming and friendly. We were attending a wine tasting experience at Llanerch Vineyard and the hotel, very kindly, shuttled us to and from the vineyard, which was fantastic! The room was nice. The bathroom in particular was very spacious. My husband and I had a lovely overnight stay, would highly recommend.
Stayed 1 night in Feb 2026

10/10 Excellent

Christopher

Stayed 1 night in Feb 2026

10/10 Excellent

Kalie

Business traveler
Liked: Cleanliness, amenities
Hotel great, staff, rooms & restaurant quality food & great menu. Would highly recommended, setting beautiful too!
Stayed 1 night in Feb 2026

8/10 Good

Louise

The resort itself is beautiful, with a comfortable bed &lovely pool area. There were some initial concerns around customer service. Eg: when asking for a taxi to be arranged for dinner, we were simply directed to a display of local taxi cards. A more proactive response, such as offering to arrange this on our behalf, would have been appreciated. The room was generally clean, though there were a few frustrations. The heating and air conditioning are centrally controlled, which proved inconvenient. Although we were told control would be released to the room following a call to reception, this reverted back to central control very quickly. There was no fridge in the room on arrival, despite a designated space for one. We requested a fridge, staff warned one might not be available, it was delivered promptly. It worked well, though it was not particularly clean. Before dinner, we visited the bar and ordered two cocktails, which were pre-mixed and very poor. We then opted for champagne, which was initially flat. However, the barman was extremely helpful and promptly opened a fresh bottle for us, Breakfast the following morning was excellent overall. The food was hot, fresh and plentiful, and the breakfast staff worked exceptionally hard. The only downside was that white bread ran out despite there being nearly an hour and a half of service remaining.While there were no amenity kits provided in the bathroom, the toiletries themselves were very good. OveralI would recommend stayi
Stayed 1 night in Feb 2026

10/10 Excellent

Catrin

Liked: Cleanliness, staff & service, amenities
Lovely size room with everything needed and even a complementary bottle of wine ! Perfect. Shame we couldn't get out onto the balcony due to heavy rain but we will definitely visit again.
Stayed 1 night in Feb 2026

8/10 Good

Kha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very well run hotel. Receptionist was excellent and vey helpful.
Stayed 1 night in Feb 2026

10/10 Excellent

Kirsty

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great facilities, good food in the bar and friendly staff.
Stayed 1 night in Feb 2026

8/10 Good

Sarah

Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Stayed 1 night in Jan 2026

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
Pleasantly pleased with the hotel…just wished we stayed for another night
Stayed 1 night in Jan 2026

10/10 Excellent

Victoria

Stayed 1 night in Jan 2026

10/10 Excellent

Nathan

Stayed 1 night in Jan 2026

8/10 Good

lee

Business traveler
Liked: Cleanliness, property conditions & facilities
Booked the vale and ended up at the Hensel Castle which I thought was an upgrade as the room size and standard was incredible. However all the facilities including spa, bar and restaurant were back at the Vale so they put on a mini bus. It’s not the end of the world but would have preferred more facilities locally. Ate in the restaurant and I wasn’t blown away by the choice. Everything with chips pretty much. Steaks were expensive and no option fo a pie or curry for example.
Stayed 1 night in Jan 2026

2/10 Terrible

Sarah

Stayed 1 night in Jan 2026

8/10 Good

joshua

Stayed 1 night in Jan 2026

10/10 Excellent

grzegorz

Liked: Cleanliness, staff & service, amenities
Outstanding staff and customer service. Everything was amazing. Breakfast can be a little for the price it costs or just lower the price of it. Otherwise truly exceptional.
Stayed 3 nights in Dec 2025

10/10 Excellent

Gary

Stayed 3 nights in Jan 2026

10/10 Excellent

Nicholas

Stayed 1 night in Jan 2026

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was a little cool & control took a time to kick in.
Stayed 1 night in Jan 2026

6/10 Okay

Renee

Stayed 1 night in Jan 2026

4/10 Poor

Rebecca

Stayed 1 night in Dec 2025

10/10 Excellent

Jordan

Stayed 1 night in Jan 2026

10/10 Excellent

Shree

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in one of the balcony rooms and the room was legit the best room we have stayed in the UK. The bed was a dream, super duper huge and the view from the balcony was magnificent. Their breakfast spread was delicious, the only downside of the stay were the cocktails from the Vale bar, I think they could do better with that. Apart from that, it was a 5/5.
Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Stayed 1 night in Jan 2026

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities
Excellent staff and wonderful hotel
Stayed 1 night in Jan 2026