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Vale Resort

4.0 star property

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Photo gallery for Vale Resort

Exterior
Indoor pool
Exterior
Exterior
2 restaurants, breakfast served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Restaurant
$153
includes taxes & fees
Apr 16 - Apr 17

Explore the area

View in a map
Hensol Park, Hensol, Pontyclun, Wales, CF72 8JY
  • Place, Llantrisant Castle
    ‪6 min drive‬
  • Place, The Royal Mint Experience
    ‪12 min drive‬
  • Place, St. Fagans National Museum of History
    ‪13 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬

Room options

View all photos for Executive Room - Balcony

Executive Room - Balcony | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Executive Room - Balcony

8.6 out of 10
Excellent
(9 reviews)
  • Golf view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Large Double Room in Hensol Castle

Large Double Room in Hensol Castle | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Large Double Room in Hensol Castle

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room - No Balcony

Executive Room - No Balcony | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Executive Room - No Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Terrace/patio

Standard Double Room

9.0 out of 10
Wonderful
(49 reviews)
  • Resort view
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Shower, free toiletries, hair dryer, towels

Standard Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Vale Resort

4-star Pontyclun hotel with golf course
2 restaurants, a full-service spa, and a golf course are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, an indoor pool, 3 bars/lounges, and a fitness center are onsite.
Vale Resort offers 143 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vale Spa has 20 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Vale Resort features a golf course and outdoor tennis courts. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This family-friendly hotel also offers an indoor pool, a hot tub, and a fitness center. Onsite valet parking is complimentary.

Vale Resort is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 7:30 AM and 10:30 AM.
Vale Resort has 2 restaurants serving breakfast, lunch, and dinner.
Champagne Bar - Onsite Champagne bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 18.95 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • Champagne Bar

Things to do

  • 3 outdoor tennis courts
  • 36-hole golf course
  • Children's club
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Children's club (surcharge)
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Vale Pontyclun
Vale Resort Pontyclun
Vale Resort
Vale Resort Hotel
Vale Resort Pontyclun
Vale Resort Hotel Pontyclun

Vale Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 574 out of 1001 reviews
Rating 8 - Good. 270 out of 1001 reviews
Rating 6 - Okay. 94 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Joanna

Business traveler
Disliked: Room comfort
The room was cold and the building is very stark the bar is not comfortable and the rooms are not clean
Stayed 4 nights in Jan 2026

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very nice stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities
Fantastic customer service as usual from all staff areas. Breakfast is a treat. Staff always happy to go that extra mile for guests. Arriving when the night porter has started is always a bonus as he helps with the small things I need. Like a doorstop to let me get my scooter out of the room. Visiting the Vale is an all round positive experience.
Stayed 1 night in Dec 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities
Room lovely, clean
Stayed 1 night in Jan 2026

10/10 Excellent

Hibo

Stayed 1 night in Jan 2026

4/10 Poor

Jeff

Stayed 1 night in Jan 2026

8/10 Good

Richard

Great breakfast, awful bar experience
Stayed 2 nights in Jan 2026

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent location, lovely pool and tasty breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Nice spacious room. Clean and well appointed. Great breakfast.
Stayed 2 nights in Dec 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities
Staff are very polite.
Stayed 1 night in Dec 2025

8/10 Good

Cerianne

Stayed 1 night in Dec 2025

10/10 Excellent

Abdirahman

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2025

6/10 Okay

MISS

The room was in good condition, however, there was a smell of smoke.
Stayed 1 night in Dec 2025

10/10 Excellent

Libby

Stayed 1 night in Dec 2025

8/10 Good

Pamela

Stayed 2 nights in Dec 2025

10/10 Excellent

ceri

Stayed 1 night in Dec 2025

6/10 Okay

Chris

Disliked: Staff & service
Stayed 1 night in Dec 2025

8/10 Good

Samuel

Stayed 2 nights in Dec 2025

10/10 Excellent

Oliver

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean large room, friendly staff, excellent pool facilities. The pool & jacuzzi & sauna & steam room are lovely and can be used by hotel guests, not just spa guests. The pool is a lovely warm temperature. I had a spa treatment & thoroughly enjoyed it. The posh restaurant is the breakfast restaurant & very overpriced, especially for meat. The cheaper restaurant is just outside it, it’s a sports bar with TVs everywhere. Breakfast was sensationally good, great selection, food superbly well cooked & supply maintained. Both crispy streaky bacon & pink back bacon available. Definitely a highlight for us.
Stayed 2 nights in Dec 2025

8/10 Good

Nicola

Traveled with group
Liked: Staff & service, amenities
Bar staff great Concierge very helpful Receptionist a little stiff
Stayed 1 night in Dec 2025

8/10 Good

JULIE

Liked: Cleanliness, staff & service, amenities
Was given room with balcony thank you, room and bathroom clean. Hole in carpet where bed castor was. Complimentary toiletries sparce. If you wanted to take a bath you couldn't reach any body wash/shampoo as attached to the wall in the shower and next to sink. Drinks in bar quite expensive, but nice relaxing place for quiet drink. Barman pleasant, he changed tv channel for us. Cocktails disappointing.
Stayed 1 night in Dec 2025

6/10 Okay

Denise

Business traveler
Liked: Cleanliness, amenities
lively bog vathtub , but no soap or bodywash available in tub. Only available bodywash was fixed to the wall above the sink, and fixed to the wall in the separate shower cubicle on the other side of the bathroom. I had to fill a cup with bodywash and balance it on the side of the bath in order to wash in tne bath
Stayed 1 night in Dec 2025

8/10 Good

Helen

The room was very comfortable and staff were very friendly. Food is good but in my opinion very overpriced! I also had to pay £5 to hire a spa robe which in my experience is not commonplace. That being said, the spa was lovely and never too busy. The breakfast was of very high standard and overall it was a pleasant experience.
Stayed 2 nights in Dec 2025

10/10 Excellent

Celine

Stayed 1 night in Dec 2025