A garden and free WiFi in public areas are available at this bed & breakfast. Housekeeping is available once per stay.
Woodfield Accommodation offers 11 accommodations. This Chepstow bed & breakfast provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided once per stay.
Woodfield Accommodation features a garden. Wireless Internet access is complimentary.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Conveniences
Guidebooks
Guest services
Housekeeping (once per stay)
Outdoors
Garden
Outdoor furniture
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Food and drink
Restaurant dining guides
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
Access methods
Access code, private entrance
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children 17 and younger are not allowed at this property; All guests older than 17 are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Children 17 years old and younger are not permitted at this property
Woodfield Accommodation Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This property is accommodation only and you deal with no people. You are given a code etc. I would assume as the builders are still about that this is a work in progress if that is the case then the poor condition of the rooms can be forgiven. Apart from that it was in the perfect location for us.
The property is a lovely old building. But you can see that it needs some investment. My room, the bathroom light has fallen off. In the bedroom the carpet was threadbare in parts. The skirting boards next to the bed and under the TV table were filthy. The paint was peeling off the windows. The bedding and towels, although they had been laundered had an awful musty smell. The bathroom was clean.
Helen
Stayed 3 nights in Aug 2024
8/10 Good
Alex
Aug 12, 2024
Liked: Room comfort
Perfect for Chepstow Castle Events
I visited Chepstow for a concert at the Castle and this hotel was the nearest hotel to the venue.
It's old, homely and comfortable
The contact free check in was a little worry with no text coming through in the morning, but this was sorted easily enough by phone call.
The hotel is being renovated at the moment and TBH the rooms need a little love from the carpets to the bathroom.
Everything is comfortable though and the location is perfect.
Alex
Stayed 2 nights in Aug 2024
2/10 Terrible
Max
Aug 2, 2024
Disliked: Staff & service
Needs work
The good parts: I had an acceptable sleep and the location was good for where we wanted to visit in Chepstow and further abroad. Chepstow itself is a pleasant little place.
Unfortunately, room 8 didn't have curtains or blinds so for light sleepers it wouldn't be the best. I wasn't happy with the bathroom as the toilet brush was clogged and the shower didn't work. When I called the staff in the morning I was told a plumber would be there in 20 mins. Well over an hour later we still had nothing, so we left.
Max
Stayed 1 night in Jul 2024
2/10 Terrible
Max
Jul 30, 2024
Disliked: Staff & service
Missing the basics
The good parts: I had a decent sleep and the location was good for where we wanted to visit in Chepstow and further abroad. Chepstow itself is a pleasant little place.
Unfortunately, room 8 didn't have curtains or blinds so for light sleepers it wouldn't be the best (see picture). The toilet brush is unhygienic (see picture). The shower didn't work, when I called the staff in the morning I was told a plumber would be there in 20 mins. Well over an hour later we still had nothing, so we left. There wasn't an apology or refund forthcoming.
Max
Stayed 1 night in Jul 2024
2/10 Terrible
Max
Jul 30, 2024
Disliked: Staff & service
Room 8, not ready to be used, wrong to advertise
The good parts: I had a decent sleep and the location was good for where we wanted to visit in Chepstow and further abroad. Chepstow itself is a pleasant little place.
Unfortunately, room 8 was not up to scratch and wasn't ready to be used. During check-in I didn't receive all the codes I needed so they need to work on getting these out. The room didn't have curtains or blinds so for light sleepers it wouldn't be the best (see picture). The bog brush is an abject disgrace and grossly unhygienic (see picture). The shower didn't work, when I called the staff in the morning I was told a plumber would be there in 20 mins. Well over an hour later we still had nothing, so we left.
Personally, I wouldn't put someone in there if I had a guest room like that. I would take responsibility for my establishment and make sure the facilities are fully working, and I would at least apologise for the inconvenience and offer a refund. There wasn't an apology or refund forthcoming.
I work in sales so I spend my time trying to solve people's problems. I'm just here on holiday trying to enjoy myself but find I've been rinsed for a room that's not fit-for-purpose. Find another place.
Too much money to pay for a room with no breakfast provided! and no staff on the premises where you can leave your luggage, had to screw the part where the lock goes into the door back on as it was in secure.
Fantastic location. The Staff couldn't do enough to please. Excellent Breakfast. BUT the room we were in Number 12 was well lets say Poor. Very cold in the room only 1 radiater was working, Shower head was unusable to be honest kept falling down. The light in the bathroom above the mirror not working. Little thing like the toilet roll holder was broken. Generally needs a good make over. It was not worth £85 a night. This is a true review to my opinion.
Lisa
Stayed 1 night in Jan 2024
6/10 Okay
James
Dec 11, 2023
Liked: Room comfort
Disliked: Cleanliness
You get what you pay for (in a good way)!
Chepstow is a lovely spot for a quick get-away and Woodfield House is ideally suited for visits to the Forest of Dean and Wye Valley.
The hotel itself is basic with self check-in and only modest amenities. I marked it down a little on cleanliness but it is an old building so getting the modern clean look is difficult. I guess the problem is that this listing photos are very very good and slightly mis-representative. Some maintenance to the carpets and bathrooms wouldn't hurt either.
The staff (when you meet them) are friendly and helpful; the breakfast is limited in choice but actually very good.
I think my conclusion is that this is a good value little place as long as you have reasonable expectations