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We greatly appreciate that Vincenzo was able to accommodate our late night check-in as well as a late check-out. We only stayed one night. When our flight was delayed and we had issues with our car rental company, I feared there would be no one to let us in the hotel but Vincenzo was kind enough to stay up to 1am and accommodate our entry. I wish we could have stayed longer. Thank you for gratuitously helping us out.

Super clean and helpful staff

My husband & I had a great stay at Hotel Massimo. The location can’t be beat, all of the main tourist attractions were within a short walk. Federico was lovely and such a big help with recommendations in the area and even for our next destination. The room was clean and we had breakfast delivered to our room each morning. We will stay again next time we are in Palermo!

The B&B is brilliantly located at Quattro Canti, the central crossroads in the heart of Palermo. The close up view from the terrace of several church domes is superb. The property would benefit from even a small amount of upgrading. It is rather utilitarian and reminiscent of student hostel accommodation. In our room, one of the metal legs of the bed had ground a noticeable hole in the linoleum flooring. It degrades the overall impression. There is a lack of management in the terrace restaurant at breakfast. On different days, the umbrellas were not raised, there were no plates, cutlery had run out, the eggs and sausages were stone cold every day etc. Certain food items need replenishing etc. There didn’t seem to be anyone managing the overall guest offering. This is a shame, as the terrace is superb. We would stay again, because if the location and terrace, but would gladly see more efforts to upgrade the property.

This is an old world hotel that does not disappoint in its style and uniqueness. The location is right in the heart of historic Palermo with all the sights within 15 minutes walk in any direction. The breakfast is amazing. The rooftop restaurant is a charming and quiet with a wonderful city panorama with mountain surrounding all around and great for sunsets. The terrace bar is quiet and private with a charming waiter who will remember you. This is a spot for travelers who enjoy an old world experience with charm. If you want to be overlay pampered and think you deserve fantastic luxury - then stay away. You’ll just complain and I don’t want the staff to have to deal with you.

Amazing hostess, loved the stay. Roberta helped us with the suggestions to cover Scicly in 2 nights. Awesome breakfast and service.

Very high quality hotel. Exceptionally helpful front desk staff. Breakfast buffet is very good. Very nice gym especially for a European hotel better than many USA hotels. Well located.