Homewood Suites by Hilton Carle Place - Garden City, NY

3.0 star property

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Photo gallery for Homewood Suites by Hilton Carle Place - Garden City, NY

Courtyard
Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Meeting facility
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Housekeeping

Explore the area

Map
40 Westbury Ave, Carle Place, NY, 11514
  • Roosevelt Field Mall
    ‪12 min walk‬
  • Hofstra University
    ‪4 min drive‬
  • Nassau Veterans Memorial Coliseum
    ‪5 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

Studio Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(64 reviews)
  • 474 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(27 reviews)
  • 549 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 474 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Studio, 1 King Bed, Non Smoking

  • 474 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(27 reviews)
  • 549 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, Accessible, Bathtub (Mobility/Hearing)

  • 544 sq ft
  • Sleeps 7
  • 2 King Beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 544 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Bathtub (Mobility/Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 474 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility/Hearing)

8.4 out of 10
Very good
(6 reviews)
  • 544 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Bedrooms, Non Smoking

  • 839 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Studio, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 474 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Homewood Suites by Hilton Carle Place - Garden City, NY

3-star Carle Place hotel close to Roosevelt Field Mall
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and conference space.
Homewood Suites by Hilton Carle Place - Garden City, NY offers 150 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Premium cable television is provided. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

This Carle Place hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Homewood Suites by Hilton Carle Place - Garden City, NY features an indoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, a fireplace in the lobby, and laundry facilities. Onsite parking is available (surcharge), along with a car charging station.

Homewood Suites by Hilton Carle Place - Garden City, NY is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 12 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2013
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 12 per night
  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Carle Place/Westbury
Homewood Suites Hilton Carle Place Westbury
Homewood Suites Hilton Westbury
Homewood Suites Hilton Westbury Hotel
Homewood Suites Hilton Westbury Hotel Carle Place
Homewood Suites Hilton Carle Place/Westbury Aparthotel
Homewood Suites Hilton Place/Westbury Aparthotel
Homewood Suites Hilton Carle Place/Westbury
Homewood Suites Hilton Place/Westbury
Homewood Suites Hilton Carle Place Garden City NY
Homewood Suites Hilton Carle Place Garden City NY Aparthotel
Homewood Suites Hilton Garden Aparthotel
Homewood Suites by Hilton Carle Place Garden City NY
Homewood Suites By Hilton Carle Place/Westbury
wood Suites By Hilton Carle W
Homewood Suites by Hilton Carle Place Garden City NY
Homewood Suites by Hilton Carle Place - Garden City, NY Hotel

Homewood Suites by Hilton Carle Place - Garden City, NY Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 569 out of 1004 reviews
Rating 8 - Good. 228 out of 1004 reviews
Rating 6 - Okay. 97 out of 1004 reviews
Rating 4 - Poor. 55 out of 1004 reviews
Rating 2 - Terrible. 55 out of 1004 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Erik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Nice staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Kosturi

Traveled with partner
Liked: Amenities, property conditions & facilities
The staff helped me get a room earlier then check in and was very accommodating. That’s hard to find these days
Stayed 1 night in Mar 2025

8/10 Good

Arturo, Brooklyn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be aware that parking is not free in this property.
Stayed 3 nights in Mar 2025

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like home, spacious, convenient
Stayed 2 nights in Mar 2025

4/10 Poor

Jonathan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities

Horrible customer service

First impressions are everything and when I entered the hotel I felt like I was bothering the person to do their job. We were not greeted, we were not given a response after saying thank you. I searched for a hotel with free parking and when I arrived I was told I had to pay for parking. I had to ask for the price of water before being given a "welcome" bag with 2 bottles of water. Once again I said thank you and no reply. The pictures of the room on the website were beautiful, unfortunately the room was not, the dishwasher had better days, the cabinets had seen better days. The cleaners should be written up or given bleach for the mildew in the shower. Never again will I stay at this hotel. Kayla was trying to make it right but unfortunately she was off when I was available.
Stayed 5 nights in Mar 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, clean.
Stayed 1 night in Mar 2025

6/10 Okay

Krishna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Please note that there is no hot tub, although this is specified in several descriptions of the hotel. Additionally, the buffet breakfast is disappointing - food was not kept warm, and seemed to be lacking in selection. For example, on a Saturday morning, the waffle machine was not available, although had been set up previously for Thursday & Friday. Finally, a staff member at Check In was very unengaged, and made me feel that I was encroaching on their time. Perhaps having a bad day, but it was very obvious that they were not interested in being customer-friendly.
Stayed 3 nights in Mar 2025

6/10 Okay

Virginia

Stayed 1 night in Mar 2025

6/10 Okay

Thaddeus

Stayed 2 nights in Mar 2025

10/10 Excellent

Rob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Property was great, rate was reasonable and it served the purpose for which I booked it for.
Stayed 1 night in Mar 2025

10/10 Excellent

Glenda

Stayed 1 night in Mar 2025

4/10 Poor

Abiy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Very disappointing! They advertise free parking but when you get there, they charge $12/night for parking. Zero customer service. Kept telling us they changed their policy, but this is false advertisement! No apologies, no acknowledgment that this is not the customer's fault, just threatened us with towing. I would have no problem paying for parking if it was properly advertised. This is just a ploy to make their prices seem lower than their competitors in the area. Very unpleasant customer service. The negative interaction left a bad taste. Not what I would have expected from this caliber of a hotel!
Stayed 2 nights in Mar 2025

8/10 Good

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
$13 for 12 hours to park kinda crazy but other than that it’s a good hotel for the price the room has a lot of space
Stayed 1 night in Mar 2025

8/10 Good

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Samyra

Stayed 4 nights in Feb 2025

2/10 Terrible

Sheena

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Daisy

Business traveler
Disliked: Property conditions & facilities
The property was cleared and comfortable!!
Stayed 5 nights in Mar 2025

8/10 Good

Daisy

Traveled with family
Clean and comfortable
Stayed 2 nights in Mar 2025

8/10 Good

sender

Liked: Cleanliness
The reception is not so good
Stayed 1 night in Feb 2025

2/10 Terrible

Mark, Middletown

Disliked: Staff & service, property conditions & facilities
Not great. Breakfast was okay, but the room itself was just flat out not great.
Stayed 1 night in Feb 2025

6/10 Okay

Lexus

Traveled with family and small children
Liked: Property conditions & facilities
I like how the stores are close, I didn’t have to drive super far to get to them. Even the mall is close, it was only 8 mins away. There are restaurants and fast food restaurants that are conveniently close as well. The one thing I didn’t like was paying for parking at the hotel when on their website they make it as an option to pay for parking. Meanwhile they are security patrolling the parking lot to see if you paid or not.
Stayed 2 nights in Feb 2025

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025