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Avoid staying here unless you want your nude pictures available online. The bathroom rolling shutter in our room was broken and to make matters worse the accommodation will not answer our numerous calls (from me and Hotels.com support) to ask for help. We ended up not being able to shower as our bathroom window completely exposed us to the nearby buildings. Even in the next day when I notified the staff and asked to speak with the manager, they told me that they cannot reach the manager on a Sunday and that she will contact me on Monday. Another lie as the manager never contacted me. I even sent them an email that they of course ignored. They are completely unprofessional, I would strongly suggest booking somewhere else, if anything goes even slightly wrong you will be on your own.

Very unique building with lots of character. Excellent rooms, staff, and location. Service was 5 star

Generally we do not return to the same hotel or resort - there is a whole world to chose from. But we are so impressed with Monte Mulini that we have now stayed on 4 occasions. The hotel and resort just tick all the boxes. An Adults only hotel, in a beautiful location, within a 20 minute (slow stroll) into a pretty town which has stunning sunsets and plenty of wonderful places to eat. The town has a lovely relaxed atmosphere - plenty of cobbled steps and streets (could be a challenge if you are not steady on your feet). The staff at Monti Mulini are amazing and will do their best to make your stay a happy one. Bojana and the pool bar staff kept our drinks flowing whilst we were lounging in the sun; Sandra greeted us in the morning and made us feel so welcome. Not one member of staff - from reception, the wellness centre, the lobby bar, the restaurant, the housekeeping - didn't have a smile. You get the impression that Maistra treat their employees as well as they do their guests and that makes for a wonderful atmosphere. Will we be going back - absolutely. Would we recommend - 100%.