County Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for County Hotel

Exterior
Breakfast, lunch and dinner served
Desk, iron/ironing board, free WiFi, bed sheets
Daily English breakfast (GBP 10.00 per person)
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Room service

Explore the area

Map
9 Botchergate, Carlisle, England, CA1 1QP
  • Carlisle Guildhall
    ‪6 min walk‬
  • Carlisle Cathedral
    ‪8 min walk‬
  • University of Cumbria
    ‪8 min walk‬
  • Carlisle (CAX)
    ‪20 min drive‬

Room options

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Triple Room

  • 2 sq ft
  • Sleeps 3
  • 3 Twin Beds

Standard Single Room

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

Twin Room

  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room

  • 140 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Double Room

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

County Hotel

3-star Carlisle hotel with restaurant
This hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
County Hotel offers 84 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 2 meeting rooms are available. This Victorian hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.
English breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Gallerie - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Lithuanian, Portuguese, Romanian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 10 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gallerie

Things to do

  • Piano
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1896
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 10.00 for adults and GBP 8.00 for children
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

County Carlisle
County Hotel Hotel
County Hotel Carlisle
County Hotel Carlisle
County Hotel Hotel Carlisle

County Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 210 out of 944 reviews" "
Rating 8 - Good. 310 out of 944 reviews" "
Rating 6 - Okay. 215 out of 944 reviews" "
Rating 4 - Poor. 115 out of 944 reviews" "
Rating 2 - Terrible. 94 out of 944 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Stephanie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in need of maintenance and an upgrade. It doesn’t feel welcoming upon entrance and there’s no staff on site overnight. Our shower wasn’t working. If you’re not particular about comfort and simply want a bed next to the train station, you’ll be fine. But otherwise I would suggest another hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Stayed 1 night in Oct 2024

8/10 Good

Rhys

Liked: Staff & service
The fire door near room door kept banging all night people next to us banging their doors. And outside humming late at night with what sounded like extractor fans
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
‘Free car parking’ was taken up by 7 maintenance vans parked all over the place. Room was exceptionally hot and the shower was scalding hot. TV also kept coming randomly during the middle of the night. Phone didn’t work to call reception. Cleaners shouting in the hall from 7.30am. Cleaners didn’t make up bed just emptied bin. Ceiling covered in cracks and cobwebs and rain dripping on me whilst I checked in at reception
Stayed 2 nights in Oct 2024

6/10 Okay

Stacey

Traveled with family
Liked: Room comfort
Great price, good for a 2 star hotel stayed worse
Cheap stay, happy with the price! Large room & bathroom straight across from the train station! No complaints for a 2 star hotel.. Would i stay again mabye
Stayed 2 nights in Oct 2024

6/10 Okay

Andrew, Coalville

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
parking is not obvious/ easy to find - we needed to be talked in by an excellent patient receptionist. very small grassy corner of the car park behind some skips was the only place our dog wanted to 'go'. breakfast was OK, thankfully freshly cooked rather than under heaters. the hotel must have been very grand back in the day, city centre location. hence very loud youths until well after midnight, and this was a midweek stay. after years of going past Carlisle on the M6, I finally found out it's west rather than east of the motorway! probably wouldn't return.
Stayed 1 night in Oct 2024

2/10 Terrible

Christina

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Mrs Sheila M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
County visit
Very comfortable bed and pillows. Room was at back of hotel so was fairly quiet. Most enjoyable stay.
Stayed 3 nights in Oct 2024

8/10 Good

Anne-Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that the hotel had parking. The bed was very comfortable and it was surprisingly quiet considering it's location. Bryony on reception was very helpful when we arrived. We will stay again when I visit relatives in the area.
Stayed 2 nights in Oct 2024

8/10 Good

C

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't Fault It For The Price!
It's an old building so yes you guessed it some things in there may well be old! Consider the Premier Inn and other hotels in the area were around double the price then this place offered good value for money and is very central and convenient, free parking too which is a bonus.
Stayed 1 night in Oct 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As nice hotel just outside the railway station and on the A6 main road into Carlisle it was easy to find. Instructions for finding the car park would help.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Window wouldn't shut. Room temperature very hot not control. Noisy
Stayed 1 night in Sep 2024

6/10 Okay

Justin

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great spot in the city, my wife and I only stayed the night but it was a good area to rest in. Room was a bit dusty so heads up if you have any allergies. Noise was to be in expected in that area, the breakfast was great and made the stay definitely worth while for the price.
Stayed 1 night in Sep 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I regulary stay at the County hotel when passing through Carlisle as it is located in the city centre, offers free parking and the staff could not be more helpful, Bryony on reception is a credit to the hotel team Would recomend the County hotel to any traveller
Stayed 1 night in Sep 2024

8/10 Good

Colin

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Happy to stay again
Very central for train station and easy access to city centre. Booked a triple room for myself and 2 friends to visit Cumbria Pride. The hotel was the cheapest available which initially concerned me however all concerns were gone after arriving. Ample car parking available, friendly staff and room was comfortable and clean. My only comment is that the bathroom could benefit from a little refurb to be more appeasing to guests expectations and room didn't get replenished during our stay Would definitely book here if visiting again
Stayed 2 nights in Sep 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed stay
Stayed 1 night in Sep 2024

6/10 Okay

Gemma

Disliked: Property conditions & facilities
It was fine for a couple of days work trip, you get what you pay for.
Stayed 3 nights in Sep 2024

8/10 Good

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 day trip to Scotland
Great hotel, great location not far from the railway station and town centre.good pub and takeaway around the Area
Bathroom
Tv and coffee and desk
The bed
Entrance to the room
Stayed 2 nights in Sep 2024

8/10 Good

Sara

Liked: Staff & service, property conditions & facilities
A classical town hotel that has gotten a bit tired and worn but super friendly, safe, convenient for lone female traveller
Stayed 1 night in Sep 2024

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, property conditions & facilities
The County Hotel is very conveniently positioned for the railway station and has its own car park which is free to guests. It is surrounded by eating places from fish and chips to a very good Chinese buffet restaurant. There is plenty of nightlife too. Our room was a large family room for 3 adults at the rear of the hotel so was relatively quiet and comfortable. There is a lift to all 3 floors but some corridors and even rooms have steps in them so make enquiries about access if you have mobility issues. We have stayed here before and would be happy to stay here again in the future.
Stayed 2 nights in Sep 2024

8/10 Good

Alison

Liked: Staff & service, room comfort
Really enjoyed our stay this time, had a much better room than last time. Room was clean but the bathroom needs attention. Staff were friendly and helpful
Stayed 1 night in Sep 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location. A bit dated but nice and clean and a cracking breakfast
Stayed 1 night in Sep 2024