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County Hotel

3.0 star property

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Photo gallery for County Hotel

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Daily English breakfast (GBP 10.00 per person)
Desk, iron/ironing board, free WiFi, bed sheets
Breakfast, lunch and dinner served

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Room service

Explore the area

Map
9 Botchergate, Carlisle, England, CA1 1QP
  • Carlisle Guildhall
    ‪6 min walk‬
  • Carlisle Cathedral
    ‪8 min walk‬
  • University of Cumbria
    ‪8 min walk‬
  • Carlisle (CAX)
    ‪20 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • 2 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room

  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Room

  • 140 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

Carlisle Station Hotel, Sure Hotel Collection by BW

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Parking available
3.6 out of 5, Good, (1001)
The price is $67
per night
$81 total
includes taxes & fees
Mar 10 - Mar 11
Carlisle Station Hotel, Sure Hotel Collection by BW

About this property

County Hotel

3-star Carlisle hotel with restaurant
This hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
County Hotel offers 84 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 2 meeting rooms are available. This Victorian hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.
English breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Gallerie - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Lithuanian, Portuguese, Romanian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 10 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gallerie

Things to do

  • Piano
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1896
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 10.00 for adults and GBP 8.00 for children
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

County Carlisle
County Hotel Hotel
County Hotel Carlisle
County Hotel Carlisle
County Hotel Hotel Carlisle

County Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 217 out of 969 reviews
Rating 8 - Good. 323 out of 969 reviews
Rating 6 - Okay. 220 out of 969 reviews
Rating 4 - Poor. 115 out of 969 reviews
Rating 2 - Terrible. 94 out of 969 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Stephen

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room we were allocated had a distinctly chemical smell when we entered. While unpacking my things I noticed a bug crawling on the carpet so I killed it. google identified it as a bed bug. It was delivered to reception and a new room requested. We took the only twin available. The only positive thing to say is the bed linen and towels were clean and freshly laundered everything else was a million miles from the adverting pictures. Enough said, our party won’t be staying there again.
Stayed 2 nights in Nov 2024

8/10 Good

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dale is a brilliant receptionist
Stayed 1 night in Nov 2024

6/10 Okay

martin

Stayed 1 night in Nov 2024

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location, great welcome
All good, excellent location, great welcome and check in
Stayed 1 night in Nov 2024

4/10 Poor

Ann

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Disappointed with room.
Did not like the room due to having two different sides that had tapped ceilings . Causing us to have to duct everywhere, frightened i was going to bang my head getting out of bed. Also you could not plug your hair dryer up anywhere near a mirror.
Stayed 1 night in Nov 2024

10/10 Excellent

Alison

Liked: Staff & service, room comfort
Had another lovely stay, staff were very friendly, the room was clean but the bathroom needs a make over. Other than that my friends & I had a great time
Stayed 1 night in Nov 2024

6/10 Okay

Amit

Traveled with partner
Liked: Staff & service, property conditions & facilities
Close to station and city centre
Stayed 1 night in Nov 2024

6/10 Okay

Aaron

Business traveler
The property was okay for a very short stay but the room wasn’t clean and it was very dated.
Stayed 3 nights in Nov 2024

6/10 Okay

Graeme

Stayed 5 nights in Oct 2024

10/10 Excellent

ian

Liked: Cleanliness, staff & service, room comfort
Good stay.
Room was very clean and tidy.Everything was good except the T V did not work.Receptionist replaced T V when we were out so all good.
Stayed 1 night in Nov 2024

6/10 Okay

Stuart

Liked: Cleanliness, staff & service
Not many faciliies
Very basic , only entertainment was a " northern sole night " and was asked to pay £5 eeach for access to the bar ?
Stayed 1 night in Nov 2024

2/10 Terrible

Alec

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were friendly, and helped with assistance when I had booked the wrong date. This is the only positive point to this hell-hole of a 'hotel'. The room itself was tiny, and had last been decorated circa 1974. The beds were just about passable for the price, however walking around the room risked a serious head injury due to the incredibly low ceilings. Only Warwick Davis would find the ceiling height adequate. Although the hotel didn't have a spa facility, it did however have a sauna. Sadly the sauna was in fact the bedroom - the temperature was akin to the Sahara Desert, but with more dust. When the window was opened the three inches allowed, the cacophony of terrible karaoke from the pub opposite was enough to make anyone jump out of the window to their death. Alas, due to the tiny opening I was unable to do this. If things couldn't get worse, the bathroom looked as though it had never been updated since the invention of bathrooms. The Romans probably had better facilities. In fact, the cavemen probably did. It has to be seen to be believed. I wouldn't stay again if you paid me.
Stayed 1 night in Nov 2024

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All asxexpected
Stayed 2 nights in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Les

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Whilst we had the largest room in the hotel, it was certainly not well planned nor furnished. It was impossible to obtain a reasonable temperature for the shower. The floor was quite simply the noisest I had ever been in, my walk from the bed to the bathroom in the early hours woke my wife up. The plated breakfast was fine and next door to one of the finest examples of tiled ceilings and fireplaces I have ever seen, well worthy of the National Trust let alone a hotel. Difficult to locate the parking but at least it was free.
Stayed 1 night in Oct 2024

4/10 Poor

Caroline

Traveled with partner
Room temperature to hot. Noise from outside. Bathroom bad condition. No positive's
Stayed 2 nights in Oct 2024

4/10 Poor

Stephanie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in need of maintenance and an upgrade. It doesn’t feel welcoming upon entrance and there’s no staff on site overnight. Our shower wasn’t working. If you’re not particular about comfort and simply want a bed next to the train station, you’ll be fine. But otherwise I would suggest another hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Stayed 1 night in Oct 2024

8/10 Good

Rhys

Liked: Staff & service
The fire door near room door kept banging all night people next to us banging their doors. And outside humming late at night with what sounded like extractor fans
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
‘Free car parking’ was taken up by 7 maintenance vans parked all over the place. Room was exceptionally hot and the shower was scalding hot. TV also kept coming randomly during the middle of the night. Phone didn’t work to call reception. Cleaners shouting in the hall from 7.30am. Cleaners didn’t make up bed just emptied bin. Ceiling covered in cracks and cobwebs and rain dripping on me whilst I checked in at reception
Stayed 2 nights in Oct 2024

6/10 Okay

Stacey

Traveled with family
Liked: Room comfort
Great price, good for a 2 star hotel stayed worse
Cheap stay, happy with the price! Large room & bathroom straight across from the train station! No complaints for a 2 star hotel.. Would i stay again mabye
Stayed 2 nights in Oct 2024

6/10 Okay

Andrew, Coalville

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
parking is not obvious/ easy to find - we needed to be talked in by an excellent patient receptionist. very small grassy corner of the car park behind some skips was the only place our dog wanted to 'go'. breakfast was OK, thankfully freshly cooked rather than under heaters. the hotel must have been very grand back in the day, city centre location. hence very loud youths until well after midnight, and this was a midweek stay. after years of going past Carlisle on the M6, I finally found out it's west rather than east of the motorway! probably wouldn't return.
Stayed 1 night in Oct 2024