Ox Hotel Carlisle

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ox Hotel Carlisle

Reception
Exterior
Twin Room | Iron/ironing board, free WiFi, bed sheets
Exterior
Combined shower/tub, towels

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

Map
HIlltop Heights, London Rd, Carlisle, England, CA1 2NS
  • Carlisle Masjid
    7 min walk
  • University of Cumbria
    13 min walk
  • Eden Rock
    13 min walk
  • Carlisle (CAX)
    25 min drive

Room options

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Triple Room

  • Sleeps 3
  • 3 Twin Beds

Double Room

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Ox Hotel Carlisle

3-star Carlisle hotel with bar/lounge
Along with a bar/lounge, this hotel has a 24-hour front desk and free WiFi in public areas.
Ox Hotel Carlisle offers 111 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include shower/tub combinations. Housekeeping is offered daily and irons/ironing boards can be requested.
Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 7.99 per person
  • A bar/lounge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 12 2024 to January 12 2025 (dates subject to change):
  • Breakfast
The following facilities are closed on Sunday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 7.99 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hilltop Hotel
Ox Hotel Carlisle Hotel
Ox Hotel Carlisle Carlisle
Ox Hotel Carlisle Hotel Carlisle

Ox Hotel Carlisle Reviews

Reviews

6.8
Rating 10 - Excellent. 23 out of 88 reviews" "
Rating 8 - Good. 25 out of 88 reviews" "
Rating 6 - Okay. 17 out of 88 reviews" "
Rating 4 - Poor. 8 out of 88 reviews" "
Rating 2 - Terrible. 15 out of 88 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The Ox Hotel is fabulous value for money. The huge cooked buffet breakfast included vegetarian options. Jack the staff member was so helpful. We could walk to great takeaway options. The room was clean and comfortable and at least I could have a great bath! Worth every penny.
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Robert

Disliked: Amenities, property conditions & facilities
It was an ok stay really, the reason it was cheap is because it's quite outdated. The nice lady on reception seemed to be doing all the job roles. Breakfast was ok, the room decor/furniture was old and well used. In our room the shower thermostat only had one setting... Scalding! No matter which way your turned it, also the extractor didn't work, the toilet seat and lid wouldn't stay up either, the bathroom was just old and we'll used. Ideal location for visiting our daughter at university. Not sure if we'll use it again though.
Reception
Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were spotless and had all we needed for.our stay which eas comfortable. Breakfast buffet style was excellent. We would use this Hotel again and would recommend it. It us a secudes locations but close to shops nice and quiet
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3rd time here more than happy with the services
Stayed 5 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Confusing where the hotel was - no signage. Otherwise a convenient, good value stop over with breakfast. Reception staff very helpful despite shortage.
Stayed 1 night in Sep 2024

8/10 Good

Neville, Croydon North

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff easy to get to and close to town
Stayed 1 night in Sep 2024

6/10 Okay

Carol

Liked: Cleanliness, staff & service
First of all, the name of the hotel was different to advertised . So had to ask if we were in the right place. The room we had was clean enough, though hadn’t been decorated very well. Splashes of paint on windows, skirting and carpet. No hooks anywhere to hang anything on, no chair to sit on, no coat hangers in so called wardrobe. No drawers , just two shelves in wardrobe. No shelves or hooks in bathroom. Shower not very good and a gale force wind blowing from behind the toilet! Breakfast.. first day had it cooked to order, so not too bad. Next two days were just rubbish. Bacon was rock hard, beans and toms cold. The food came out at intervals of about 10 mins at a time. Obviously the chef can’t multi task. Good points.. Staff were pleasant, Free car parking. Would use the hotel again, but for one night only and without the breakfast.
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome friendly customer service won’t hesitate to use again when back in the area
Stayed 5 nights in Sep 2024

6/10 Okay

john

Liked: Cleanliness, staff & service, room comfort
Food and beer none
Staff were lovely but advertised pool and gym no entry first night virtually no food available on menu and no draught beers only bottled cider on no alcohol beer on sale
Stayed 4 nights in Sep 2024

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good clean hotel , brilliant room rates . It’s not a 5star hotel just needs updating decor wise , but don’t let that put you off !! Staff are really friendly and helpful and a great breakfast ! WELL DONE
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great priced for what you get. Facilities need updating but all in working condition. Local pubs, great location and free parking if staying the night.
Stayed 1 night in Aug 2024

2/10 Terrible

Andrew

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pictures aren't what you get
Hotel is very dated and looks nothing like photos on website. Not ideal for families more of a contractors hotel could do with a major update.took pictures but for some reason cant post them . There where buckets in hall way collecting water drips from roof . The gym/ leisure room was full of junk so couldn't be used . The whole place was in need of a make over . Worst place i have ever stayed
Stayed 1 night in Aug 2024

4/10 Poor

Ken

Disliked: Cleanliness
There was a spider on the bed
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location friendly staff nice room easy parking and close to town centre
Stayed 1 night in Aug 2024

8/10 Good

Craig

Business traveler
Liked: Cleanliness, staff & service, room comfort
Would Definitely Return
Friendly Helpful staff Room Was Clean and Fresh Good Price £ I Will Return and Would Highly Recommend
Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Very relaxing
Stayed 1 night in Aug 2024

2/10 Terrible

Neil

Stayed 1 night in Aug 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Linas

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service
Good value for miney
Hotel was good value for money but the mattress let them down
Stayed 1 night in Aug 2024

10/10 Excellent

RUTH

Liked: Cleanliness, staff & service, property conditions & facilities
The cost was low the service superior.
Stayed 1 night in Aug 2024

6/10 Okay

David

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No frills but fine
Basic no frills hotel. Fine for an overnight stay. Staff very friendly and helpful
Stayed 1 night in Jul 2024