My partner and I have been visiting this location for a little over a year. We visit frequently due to work, and had formed some nice connections with some of the staff there, or so we thought. We have never had an issue in the past year. On Friday March 21st we were due to check in for another work trip when we were notified at approximately 7:00pm that we were not welcome to come to the hotel. There were several days before our trip they could have notified us about any issue or even early that day well before the check in time, which is at 3:00pm. We traveled from LA to Carlsbad only to find out that we had nowhere to stay around 7pm. We tried asking why we were no longer welcome, especially since we have had no issues in the past. We weren’t given any information, other than the orders came straight from owners Serena and Sila not the site manager. This not only left us with having to find last minute accommodations, but extremely frustrating because we received no reason and are yet to receive any answers as to why this happened. Over the past year and a half of us visiting the Carlsbad location we encountered several issues including: discrimination from a house keeper who’s name is Lupe. She would follow us around the hotel and go in our room even if we had the “Do not Disturb” sign on the door. We