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Hampton Inn & Suites Carlsbad

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Carlsbad

BBQ/picnic area
King studio suite e | In-room safe, desk, laptop workspace, free cribs/infant beds
Indoor pool
Exterior
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Pet friendly
    Pet friendly
  • Pool
    Pool
  • Gym
    Gym
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
120 Esperanza circle, Carlsbad, NM, 88220
  • Living Desert State Park
    2 min drive
  • Carlsbad Museum & Art Center
    3 min drive
  • Lake Carlsbad Recreation Area
    5 min drive
  • Carlsbad, NM (CNM-Cavern City Air Terminal)
    6 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • 427 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, free cribs/infant beds

Room, 1 King Bed

  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 427 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Study)

In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 1 King Bed (Study)

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King studio suite e

In-room safe, desk, laptop workspace, free cribs/infant beds

King studio suite e

  • 427 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, laptop workspace, free cribs/infant beds

Room, 2 Queen Beds

  • 427 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • 569 sq ft
  • Sleeps 3
  • 1 King Bed

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Exterior

Sleep Inn & Suites Carlsbad Caverns Area

Breakfast included
Parking included
Free WiFi
Air conditioning
4.4 out of 5, Excellent, (855)
The price is $95
per night
$107 total
includes taxes & fees
Dec 7 - Dec 8
Sleep Inn & Suites Carlsbad Caverns Area

About this property

Hampton Inn & Suites Carlsbad

Carlsbad hotel close to Living Desert State Park
Along with an indoor pool, this hotel has a fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Hampton Inn & Suites Carlsbad offers 85 accommodations with safes and coffee/tea makers. Satellite television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Carlsbad hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hampton Inn & Suites Carlsbad features an indoor pool and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 324 square feet (29 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Hampton Inn & Suites Carlsbad has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 324 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:30 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Carlsbad Hampton Inn
Hampton Inn Carlsbad
Hampton Inn Hotel Carlsbad
Hampton Hotel Carlsbad
Hampton Inn Carlsbad Hotel
Hampton Inn Suites Carlsbad

Hampton Inn & Suites Carlsbad Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 331 out of 525 reviews" "
Rating 8 - Good. 129 out of 525 reviews" "
Rating 6 - Okay. 39 out of 525 reviews" "
Rating 4 - Poor. 16 out of 525 reviews" "
Rating 2 - Terrible. 10 out of 525 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Robert

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed here for two nights and were very disappointed in our stay. The AC was on constantly the whole time we stayed here, but even then it would get up to 75 in the room and the lowest we could ever get it was 73. We had a hard time sleeping well since we were so warm. The water temperature in the shower was only one temperature. VERY hot. It was extremely uncomfortable to shower. There were no working vents in the bathroom, and mold along the caulking all in the shower. We also noticed the mini fridge we were counting on to save our leftovers was not keeping anything cool, let alone cold. The pool was freezing cold and pretty worn down. The bottom of the pool scratched up our feet a lot. One positive is we did have relatively good experiences with the staff as they were kind to us in our interactions.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ronald

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Cheri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
We enjoyed our stay, very pleasant.
Stayed 1 night in Aug 2024

10/10 Excellent

Hillary

Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Douglas

Stayed 2 nights in Jul 2024

10/10 Excellent

crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend!
The hotel was extremely clean and well kept. The staff was friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe & Quiet
Stayed 2 nights in Jun 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Nicholas

Stayed 1 night in May 2024

4/10 Poor

Cody

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
If only the hotel was as great as the staff.
The staff was super nice and helpful. The first room and the AC didn't work at all and the staff was super fast and kind about getting our new room ready. So Kudos to the staff. The second room. The AC kept cycling on and off every few minutes but at least it blew cold hair. The entry door had to be lifted up so the deadbolt would lock. The bathroom door didn't lock. The breakfast was not flavorful and bland.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Stayed 2 nights in May 2024

6/10 Okay

Patricia

Stayed 2 nights in May 2024

4/10 Poor

Carroll

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so great.
The hotel is centrally located in Carlsbad, but other than that the hotel is in poor condition. Receptionist was rude and uncaring about the room condition. The room smells of sewage. Staff said its from the bathroom drains. The floors are uneven and the bath door doesn't close. All floors slope and appears to be a structural issue. The ceilings have major water damage from previous leaks from room above. All hotels were booked or we would have change hotels. They didn't have any other room. We plugged the drains with towels to halt the foul smell. The 2nd floor floor was uneven and giving in spots. The staff just played off the conditions that they were under new management who plans to renovate the hotel. I would recommend other hotels before this one. Very disappointed.
Stayed 2 nights in May 2024

10/10 Excellent

Brenda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, hospitable staff. Clean property.
Stayed 3 nights in May 2024

10/10 Excellent

Edward, Beaumont

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel in Carlsbad Area
Very decent hotel in the area. There are some reviews that stated cleanliness issues here so I almost cancelled this reservation to book somewhere else - but am glad I did not. They accommodated our late check in (as well as a late check out) and were generally pretty polite.
Stayed 1 night in Apr 2024

8/10 Good

Margie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
The hotel was very clean and the staff was very friendly. The only thing is our room did not have have a sofa and in the pictures online they showed it did that’s why we picked the room. Maybe the need to update their pictures.
Stayed 2 nights in Apr 2024

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool closed
The hotel itself was amazing. Very clean and friendly environment. The breakfast was good and staff was great and hospitable. The only issue we had was that the pool was closed. They didn’t say why but that’s one of the reason we go to The Hampton is for the indoor pool my kids love to swim so that was disappointing.
Stayed 2 nights in Apr 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road Trip
Stayed 1 night in Mar 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024