Heritage Inn

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Heritage Inn

Balcony
Premium bedding, pillowtop beds, desk, laptop workspace
Lobby sitting area
Restaurant
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
209 W Main St., Artesia, NM, 88210
  • Ocotillo Performing Arts Center
    1 min walk
  • Artesia Chamber of Commerce
    4 min walk
  • Artesia Historical Museum
    7 min walk
  • Artesia, NM (ATS-Artesia Municipal)
    7 min drive

Room options

Classic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Deluxe Single Room

  • City view
  • Sleeps 3
  • 1 Queen Bed

Comfort Studio Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

About this property

Heritage Inn

Artesia hotel walkable to Artesia Historical Museum
Along with a 24-hour fitness center, this smoke-free hotel has a rooftop terrace and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities, and a 24-hour front desk.
Heritage Inn offers 11 air-conditioned accommodations with complimentary bottled water and hair dryers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and barbecue grills. Onsite self parking is complimentary. Guests can use the health club at a partner property.

Heritage Inn is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Alcohol is not served at this property

Property is also known as

Heritage Inn Artesia
Heritage Artesia
Heritage Inn Hotel
Heritage Inn Artesia
Heritage Inn Hotel Artesia

Heritage Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 231 out of 312 reviews" "
Rating 8 - Good. 59 out of 312 reviews" "
Rating 6 - Okay. 10 out of 312 reviews" "
Rating 4 - Poor. 5 out of 312 reviews" "
Rating 2 - Terrible. 7 out of 312 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel closed. Had to find somewhere else to stay in Artesia
Stayed 1 night in Sep 2024

4/10 Poor

Milton

Traveled with group
Significant False Advertising
Contrary to your ad info, no “24/7” attendant and no “continental breakfast”. Room was OK but clearly not worth the price.
Stayed 1 night in Jul 2024

4/10 Poor

Wendy

This hotel is a bit different. It's a big guest house with a communal kitchen. We arrived at 9pm, the sign lights were off, and the place was unstaffed. We called a number to get a code to be let in the building. Then our room door was open with the key on the table. Though it looked nice, my daughter and I were traveling on a road trip and this was not a safe hotel for us. Just wanted to let others know what to expect. They issued a refund in a timely manner, and we went ahead to Carlsbad to stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Kurstin

Stayed 2 nights in Jun 2024

6/10 Okay

Carla

Liked: Cleanliness, room comfort
Disappointed...ice machine broken...no breakfast..
Stayed 1 night in Jun 2024

10/10 Excellent

Roseann

Perfect stay
The stay was fabulous
Stayed 1 night in May 2024

6/10 Okay

Tiffany

Business traveler
Liked: Room comfort
Disliked: Staff & service
Not a bad experience, but strange. We were coming into town fairly late, around 10:30pm, so I tried to call the hotel to alert them; I couldn’t find a working number. I found an 800 number, which was forwarded to someone named Bob’s voicemail. I didn’t leave a message. When we arrived, no one was at the property. There’s a door leading from the street upstairs, with no elevator. Thankfully there is a working phone number posted on the locked door, and we were able to reach someone and get a code to enter the building. It was a bit eerie - maybe because it was a Sunday night, we may have been the only ones there. All the room doors were open, and our assigned rooms (which we were told over the phone at the door) had our room keys on the desk in the room. My room was fine. The whole hotel is pretty dated, as evidenced by the corner shower with brass trim. The A/C worked well, and there was also a ceiling fan which is a plus IMO. The bed was fairly comfortable. In the lobby area, there’s a sign that says breakfast starts at 6am. We started the coffee maker up and we left the hotel at 7:30, and no one had shown up, and there was no breakfast. Thankfully, we discovered Kith+Kin a few blocks away, which did not disappoint.
Stayed 1 night in Apr 2024

2/10 Terrible

Agustin

Stayed 2 nights in Feb 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight holiday stay
The room was clean and comfortable, Christmas Eve service & instructions were excellent. Enjoy staying here.
Stayed 1 night in Dec 2023

10/10 Excellent

Dennis

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty cool boutique hotel, would be nice for families.
Stayed 1 night in Aug 2023

8/10 Good

Dan

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cousins OH
Very nice, excellent service. A true piece of days gone by. Very comfortable.
Stayed 1 night in Aug 2023

10/10 Excellent

James E Hammonds

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was another great pic, very historic and easy on the pocketbook. Had all the latest amenities and was very comfortable. The staff was not at the location but remote so check-in was over the phone, with no front desk. The check-in was easy but for someone who is not real use to that, it can be a challenge if you are unfamiliar with the steps. Great stay over all.
Stayed 1 night in Aug 2023

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Leshui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat, clean, convenient, also privacy. Self service morning time is more like home that residents freely stay in the kitchen room or privately in own room. Trusting and respecting environment made residents feel comfortable and warm and intuitively act to save and protect such warmful environment by happily following the instructions. Checkout is simple and easier. Our room has two keys, and lucky, one of them works, but other one doesn't.
Stayed 1 night in Oct 2022

10/10 Excellent

Mike

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Cleanness, very well kept only thing I didn’t like was the room was street side and we could here the traffic outside
Stayed 1 night in Sep 2022

8/10 Good

Kendra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and pillows were very hard.
Stayed 2 nights in Sep 2022

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Place!
Highly recommend this place! Unique stay - beautifully renovated old building. Friendly staff, and very clean guest rooms. We picked this place over staying somewhere closer to see Carlsbad Caverns, and so glad we did! The town is so cute with good dining options. Would definitely stay here again.
Stayed 1 night in Aug 2022

8/10 Good

Arman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the renovated property. Nice work! Our mini frig was full of built up ice in the freezer portion.
Stayed 1 night in Aug 2022

10/10 Excellent

Priscilla

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was excellent, except the A/C was really loud.
Stayed 2 nights in Aug 2022

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goog
Stayed 3 nights in Jul 2022

10/10 Excellent

John

Stayed 3 nights in Jul 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

letkellae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will stay again!
I just Randomly booked this hotel and it was very different. You have to call in to check in and they buzz you and you just go to your room. Its an older building but WOW! It was so antique like but it was amazing place. SUPER CLEAN and COMFORTABLE! I wasn't expecting that but was a great Stay. I didnt see anyone and they had litte breakfast food out but I dont need people in my face. AMAZING 👏
Stayed 1 night in Jun 2022