Hyatt House Carlsbad

3.5 star property

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Photo gallery for Hyatt House Carlsbad

Property amenity
Room, 2 Queen Beds | Desk, free WiFi, bed sheets
Lobby
Exterior
Pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Laundry
  • Kitchen

Explore the area

Map
4019 NATIONAL PARKS HWY, Carlsbad, NM, 88220
  • Lake Carlsbad Recreation Area
    ‪7 min drive‬
  • Carlsbad Water Park
    ‪8 min drive‬
  • Pecos River Flume
    ‪12 min drive‬
  • Carlsbad, NM (CNM-Cavern City Air Terminal)
    ‪3 min drive‬

Room options

Suite, 1 Bedroom, Accessible, Bathtub

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite (2 Queen Beds with Sofa bed)

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Bedroom

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Bathtub

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Hyatt House Carlsbad

3.5-star Carlsbad hotel with in-room kitchens
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a business center. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities. Housekeeping is available once per stay.
Hyatt House Carlsbad offers 104 air-conditioned accommodations with designer toiletries. 40-inch flat-screen televisions come with digital channels. Accommodations at this 3.5-star hotel have kitchens. Bathrooms include bathtubs or showers with hydromassage showerheads.

This Carlsbad hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a business center and a meeting room. This Art Deco hotel also offers a 24-hour fitness center, barbecue grills, and complimentary newspapers in the lobby.

Hyatt House Carlsbad is a smoke-free property.

A complimentary manager's reception is offered each day.
Hyatt House Carlsbad has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchen
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hydromassage showerhead
  • Private bathroom

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Kitchen

More

  • Air conditioning
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 12:00 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Hyatt House Carlsbad Hotel
Hyatt House Carlsbad Carlsbad
Hyatt House Carlsbad Hotel Carlsbad

Hyatt House Carlsbad Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 583 out of 738 reviews
Rating 8 - Good. 114 out of 738 reviews
Rating 6 - Okay. 30 out of 738 reviews
Rating 4 - Poor. 6 out of 738 reviews
Rating 2 - Terrible. 5 out of 738 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Claudio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a week on the property and people and staff were very friendly
Stayed 6 nights in Feb 2025

10/10 Excellent

Heather

Stayed 2 nights in Feb 2025

10/10 Excellent

Kristi, Redmond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a really great room that included a small but fully functional kitchen, a kitchen island with a quartz countertop with seating for two, an L-shaped sofa, two queen beds and a bathroom. There were large dresser drawers and a large closet. It made our stay very comfortable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The older woman who checked me in was super nice and friendly (we talked about our cats for a bit too)
Stayed 1 night in Feb 2025

10/10 Excellent

Vinh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location near the highway leading to the caverns
Stayed 1 night in Feb 2025

6/10 Okay

May

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This is a new, nicely decorated hotel and the staff are very nice. However, the shower was basically a sprinkler (pathetic water pressure) and the body wash and shampoo were in tiny, tiny bottles (had to ask for more). Also, the pillows were half-size and hard. The room had very good lighting and charging outlets and the bed was fine. Breakfast was the usual motel fare.
Stayed 1 night in Feb 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location for national oarks
Stayed 1 night in Feb 2025

10/10 Excellent

CHIA-HUI

Liked: Cleanliness, staff & service, property conditions & facilities
We love this hotel!
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Excellent stay. This ia a lovely hotel with a bar, attractive pool and outdoor seating area with fire pit. Good breakfast with none of the usual disposable plates, cups etc. Finally, a mention must be made of the very professional and attentive receptionist - Nick - who is an asset to this hotel. Highly recommend.
Stayed 2 nights in Feb 2025

8/10 Good

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luke warm water for showers both times i took a shower
Stayed 1 night in Feb 2025

8/10 Good

Marshall

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Hyatt House, Carlsbad. The staff was very friendly, and it is convenient to town and the caverns. If you are traveling with a pet, you will have an additional charge.
Stayed 2 nights in Jan 2025

10/10 Excellent

Francisca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really good for what I was looking for and the room was amazing
Stayed 2 nights in Dec 2024

6/10 Okay

Douglas

Disliked: Cleanliness, property conditions & facilities, room comfort

Sewage smells need repair

Extreme fecal odor in room 222. Is the hotel on septic (if yes, time to pump)? In any event, a sickening sewer gas odor pervaded the room upon arrival, very difficult to rid the room of the stench.
Stayed 1 night in Feb 2025

10/10 Excellent

James

Stayed 1 night in Feb 2025

10/10 Excellent

Gang

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is almost brand new, very clean and neat. We really enjoyed the stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Boone

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Amazing and comfy
Stayed 1 night in Jan 2025

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean room Great price

10/10 Excellent

Lance

Stayed 2 nights in Jan 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall great

Friendly staff. Breakfast was better than typical included fare. Bed was comfortable.
Stayed 2 nights in Jan 2025

10/10 Excellent

NANDA KISHORE

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2025

10/10 Excellent

Arun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. they accomodated for our request to extend our stay another day. It was about 25 min from cArlsbad caverns national park and about 45 min from gaudalope national park. The hotel was clean and really good. Would definitely recommend this hotel and I would stay here again when I visit.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Hannah

Stayed 1 night in Jan 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the area.
Stayed 1 night in Dec 2024

10/10 Excellent

Joey

Liked: Staff & service, amenities, property conditions & facilities
There was a hair on the bed
Stayed 1 night in Dec 2024