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MainStay Suites Carlsbad South

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for MainStay Suites Carlsbad South

Exterior
Fridge, microwave, dishwasher, coffee/tea maker
Studio, 2 Queen Beds, Non Smoking (Efficiency) | Desk, laptop workspace, free WiFi, bed sheets
Free continental breakfast
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
  • Kitchen
  • 24/7 front desk

Explore the area

Map
3621 SAN JOSE BLVD, Carlsbad, NM, 88220
  • Living Desert State Park
    ‪4 min drive‬
  • Carlsbad Museum & Art Center
    ‪5 min drive‬
  • Lake Carlsbad Recreation Area
    ‪7 min drive‬
  • Carlsbad, NM (CNM-Cavern City Air Terminal)
    ‪4 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking (Efficiency)

Desk, laptop workspace, free WiFi, bed sheets

Studio, 2 Queen Beds, Non Smoking (Efficiency)

9.8 out of 10
Exceptional
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking (Efficiency)

8.8 out of 10
Excellent
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking (Efficiency)

Studio, 2 Queen Beds, Non Smoking (Efficiency) | Desk, laptop workspace, free WiFi, bed sheets

Studio, 2 Queen Beds, Non Smoking (Efficiency)

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking (Efficiency)

9.6 out of 10
Exceptional
(15 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Carlsbad

Pool
Breakfast included
Pet friendly
Parking included
3.9 out of 5, Good, (1004)
The price is $116
per night
$131 total
includes taxes & fees
Feb 2 - Feb 3
La Quinta Inn & Suites by Wyndham Carlsbad

About this property

MainStay Suites Carlsbad South

Carlsbad hotel with in-room kitchens
Along with a snack bar/deli, this smoke-free hotel has dry cleaning and laundry facilities. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a vending machine.
MainStay Suites Carlsbad South offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, microwaves, and dishwashers. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access. This Carlsbad hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.

MainStay Suites Carlsbad South is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Snack bar/deli

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 70 mi (112.654 km) of the property will not be allowed to check in
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

MainStay Suites
Mainstay Suites Carlsbad
MainStay Suites Carlsbad South Hotel
MainStay Suites Carlsbad South Carlsbad
MainStay Suites Carlsbad South Hotel Carlsbad

MainStay Suites Carlsbad South Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 220 out of 342 reviews" "
Rating 8 - Good. 73 out of 342 reviews" "
Rating 6 - Okay. 23 out of 342 reviews" "
Rating 4 - Poor. 16 out of 342 reviews" "
Rating 2 - Terrible. 10 out of 342 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kisha

Stayed 9 nights in Oct 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Booked this hotel because reviews were good. We did not experience what the reviews said. Room was worn out & dirty. Overall hotel looked worn out. Carlsbad is a working town so lots of contractors from oil & gas fields using all the hotels hard.
Stayed 2 nights in Oct 2024

10/10 Excellent

Keri

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice rooms, friendly front desk staff
Stayed 1 night in Oct 2024

10/10 Excellent

Carolyn, Broomfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we have stayed in. Full size refrigerator was so welcome. Bed was super comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

JIEYING

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly, clean
Stayed 1 night in Oct 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, room comfort
30 mins from Carlsbad Caverns
Decent stay, but needs an upgrade. Bteakfast was adequate. No pool. Bed was comfortable and staff were helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service from a young lady from Roswell.
Stayed 2 nights in Sep 2024

8/10 Good

Duren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Room was spacious. only complaint. Area not the greatest.
Stayed 2 nights in Sep 2024

10/10 Excellent

Edgar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Aug 2024

10/10 Excellent

Curtis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel on the outskirts of Carlsbad. Great place to stay when visiting the caverns.
Stayed 2 nights in Aug 2024

4/10 Poor

Michelle

Traveled with family
Disliked: Cleanliness
Got to room & fridge was unplugged so it wasn’t cold at all for our cold groceries. Plugged it in & knew why, there was a loud noise that didn’t go away even after 4-5 hours so had to consume all perishables & unplug it. Then the room was 77 when we got there so it took hours to cool down. During the night it kept shutting off & wouldn’t come back on until it was at least 6-8 degrees above the temp we set it so everyone said they didn’t sleep well because it was so hot in the room. There were bags of beer cans by the elevator & someone threw up in the elevator. Still wasn’t cleaned up the next day. Never staying there again!!
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Room was great, minus blood stained comforter
Front desk was really friendly. Breakfast was ok. The room was larger than I anticipated which was nice. We found some tiny blood stains on one of the comforters the morning of check out. I brought it to the front desk’s attention, not sure that came of it, since I left.
Stayed 1 night in Jul 2024

10/10 Excellent

stephen

New, clean, comfortable. Kitchen and sofa made it homey.
Stayed 1 night in Aug 2024

10/10 Excellent

Carey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jul 2024

6/10 Okay

Greg

Liked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Antonio

Disliked: Cleanliness
i would not choose the property again
Stayed 2 nights in Jul 2024

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service
The room was spacious and the bathroom space were good. I was disappointed that there was no longer a pool.
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Sage

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

MACARIO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, I would stay again!!
Stayed 1 night in Jul 2024

8/10 Good

Mayra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Cherylann

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were so many problems with the cats, I don’t know where to begin. 1) Check in-front desk clerk was rude and on a personal phone call via her air pods. She gave us one key for the room and failed to activate for the two days of our stay—so we ended up locked out of our room. 2) The bathroom fan didn’t work. The shower pan was ringed with a rusty red mildew/mold. 3) No lotion or conditioner were provided in the rooms. 4) The refrigerator began making a very load grinding sound—clearly it was dying. 5) At midnight, the lobby was vacuumed. This shouldn’t be a problem, but the room was right off the lobby, so we were awakened by the noise. This should have been done in the late morning. 6) Breakfast-worst included breakfast ever! No milk was available for cereal. There was no butter for toast or English muffins and no knives to spread anything on the toast or English muffin 7) WiFi-despite having the password, it kicked us off after 5 min. Don’t bother trying to use LTE bc there was limited signal. 8) Ramp-there is no ramp to wheel luggage from the lobby to the parking lot. Ultimately, this was the BIGGEST waste of money. I will NEVER stay at this or any other Main Stays. And I’m highly suspect of properties within the Choice hotels brand. For the money, La Quinta never disappoints. Avoid Main Stays and head down the street to LaQuinta.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mirna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very comfortable beds. Staff very nice and helpfull.
Stayed 1 night in Jun 2024