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Quality Inn & Suites Carlsbad Caverns Area

2.5 star property

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Photo gallery for Quality Inn & Suites Carlsbad Caverns Area

Property amenity
Lobby
Fitness facility
Lobby
Premium bedding, desk, laptop workspace, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$117
includes taxes & fees
Feb 22 - Feb 23

Explore the area

View in a map
4200 National Parks Hwy, Carlsbad, NM, 88220
  • Place, Carlsbad Museum & Art Center
    ‪7 min drive‬
  • Place, Riverwalk Recreation Center
    ‪8 min drive‬
  • Place, Lake Carlsbad Recreation Area
    ‪8 min drive‬
  • Airport, Carlsbad, NM (CNM-Cavern City Air Terminal)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(28 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(39 reviews)
  • 480 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 480 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 480 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 480 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 480 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Exterior
Sleep Inn & Suites Carlsbad Caverns Area
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  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 1,002 reviews
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About this property

Quality Inn & Suites Carlsbad Caverns Area

Carlsbad hotel with free breakfast
Along with a 24-hour fitness center, this hotel has a 24-hour business center and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Quality Inn & Suites Carlsbad Caverns Area offers 53 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Carlsbad hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quality Inn & Suites Carlsbad Caverns Area features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary self parking is available on site.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 15 to July 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to October
Only registered guests are allowed in the guestrooms

Property is also known as

Quality Inn Carlsbad
Quality Carlsbad
Quality Inn Suites
Quality Inn Suites Carlsbad Caverns Area
Quality Inn & Suites Carlsbad Caverns Area Hotel
Quality Inn & Suites Carlsbad Caverns Area Carlsbad
Quality Inn & Suites Carlsbad Caverns Area Hotel Carlsbad

Quality Inn & Suites Carlsbad Caverns Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 512 out of 805 reviews
Rating 8 - Good. 193 out of 805 reviews
Rating 6 - Okay. 52 out of 805 reviews
Rating 4 - Poor. 28 out of 805 reviews
Rating 2 - Terrible. 20 out of 805 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Danielle

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was great, but there was a repair needed in my room at 9pm to the DirecTV which was very inconvenient since I had just gotten in from working all day and was in the shower. Scared me to have someone pounding on my door trying to get into my room at that hour.
Stayed 3 nights in Oct 2025

8/10 Good

Nathan

Stayed 1 night in Oct 2025

8/10 Good

Yuan

Stayed 1 night in Oct 2025

10/10 Excellent

Martiza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were stayed after a day at Guadalupe Mountain NP. Monica at the front desk was great. Told us the best place to park that is close to our room. Even checked on us within an hour to ask if everything was ok with the room. Gym was well equipped for people that can handle heavier weights. We plan to stay next year when we visit the mountain again.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

Donald

Stayed 2 nights in Oct 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Clean,new and quiet
Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Stayed 1 night in Sep 2025

10/10 Excellent

Brannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient access.
Stayed 1 night in Oct 2025

10/10 Excellent

Barry

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful customer service
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Traveled with family
Stayed 1 night in Oct 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly reception comfortable and clean. Thank you
Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good customer service good breakfast
Stayed 1 night in Sep 2025

8/10 Good

Michael, Morenci

Stayed 2 nights in Sep 2025

10/10 Excellent

Antonio, Euless

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great front desk personnel
Stayed 2 nights in Sep 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked it.
Stayed 1 night in Sep 2025

10/10 Excellent

G Daniel, Martell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply put this facility is excellent across the board.
Stayed 1 night in Sep 2025

6/10 Okay

Mark

Liked: Staff & service, property conditions & facilities
The entry is inconvenient and unclear to the driver, making it challenging to locate.
Stayed 1 night in Sep 2025

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On our arrival we were checked in by Monica. Once we were settled in our room she called to see how our room was. We had a problem with our TV and logging into Wi-Fi. Monica came to our room and helped us resolve our issues. She definitely went above and beyond. As an employer she is the kind of employee we all value most!
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were fantastic and the room was clean and comfortable. Amenities were good and I have absolutely 0 complaints.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff. Good breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Vacation

Overall nice hotel. Clean. Friendly staff. Pool was outside so we did not use it. Breakfast was ok, but not a lot of options. Would stay here again
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Stayed 1 night in Sep 2025