Sleep Inn & Suites Carlsbad Caverns Area

2.5 star property

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Photo gallery for Sleep Inn & Suites Carlsbad Caverns Area

Exterior
Lobby
Free buffet breakfast
Desk, iron/ironing board, free rollaway beds, free WiFi
Pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Air conditioning
  • 24/7 front desk
  • Parking included
  • Free WiFi
$128
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
3825 National Parks Hwy, Carlsbad, NM, 88220
  • Place, Carlsbad Museum & Art Center
    ‪6 min drive‬
  • Place, Lake Carlsbad Recreation Area
    ‪8 min drive‬
  • Place, Living Desert Zoo & Gardens State Park
    ‪17 min drive‬
  • Airport, Carlsbad, NM (CNM-Cavern City Air Terminal)
    ‪4 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(32 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(25 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(18 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 480 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 288 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Sleep Inn & Suites Carlsbad Caverns Area

Carlsbad hotel with free breakfast
Along with a fitness center, this hotel has coffee/tea in a common area and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and barbecue grills. Housekeeping is not available.
Sleep Inn & Suites Carlsbad Caverns Area offers 64 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with hydromassage showerheads.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. A complimentary breakfast is offered. This business-friendly hotel also offers a fitness center, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Sleep Inn & Suites Carlsbad Caverns Area has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Playground

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • No housekeeping service

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sleep Inn Hotel Carlsbad
Sleep Inn Carlsbad
Sleep Inn Suites
Sleep Inn & Suites Carlsbad Caverns Area Hotel
Sleep Inn & Suites Carlsbad Caverns Area Carlsbad
Sleep Inn & Suites Carlsbad Caverns Area Hotel Carlsbad

Reviews

Sleep Inn & Suites Carlsbad Caverns Area Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 559 out of 1002 reviews
Rating 8 - Good. 310 out of 1002 reviews
Rating 6 - Okay. 73 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

Reviews

4/10 Poor

Andrea

Stayed 2 nights in Aug 2025

8/10 Good

Tom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast ok. Bed was very comfortable.
Stayed 1 night in Aug 2025

8/10 Good

Holly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Nadine

Stayed 2 nights in Aug 2025

10/10 Excellent

Annaliza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very best!

It was amazing! We stayed for 2Nights.The condition of the hotel is excellent including amenities. Breakfast hot & fresh with many selections.
Stayed 2 nights in Aug 2025

2/10 Terrible

Ryan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could have helped, but they didn’t.

This place gets a 1 star purely for service, or lack there of. While booking through Hotels.com we accidentally booked two hotels for the same night. We obviously did not realize this and called them the next day (the day we thought we had booked for) and asked if they could help us out. Obviously we were in the wrong and we weren’t asking for a refund, we just hoped if there was still a room available the next night, would they let us push the booking? No. Quite rudely was informed that it’s against their policy. We were a “No show” so we get to pay them for the room but not get to stay there. Cool. I don’t know about your family but $160 isn’t chump change. There was no effort to offer a discount or anything to try and win our business again. We are still going to Carlsbad. We still need a place to stay. This hotel/chain has lost a customer for life and you bet I will be telling everyone this story.
Stayed 1 night in Aug 2025

10/10 Excellent

Kenya

Stayed 2 nights in Jul 2025

2/10 Terrible

Diego

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Armida

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Patricia

Stayed 1 night in Jul 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always our go to
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Stayed 1 night in Jul 2025

10/10 Excellent

Sherrie

Liked: Amenities
Comfy bed.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Stayed 2 nights in Jul 2025

8/10 Good

Francisco R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location near the Carlsbad Caverns. The continental breakfast had some good choices.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful getting us a good room for extra nights and printing some documents for us. Breakfast was good. Everything was very clean and well cared for.
Stayed 1 night in Jul 2025

10/10 Excellent

Cristina, Albuquerque

Stayed 1 night in Jul 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy

Clean, comfy beds, good breakfast.
Stayed 1 night in Jul 2025

8/10 Good

Teresa

Liked: Cleanliness, property conditions & facilities
hotel was clean and well maintained. breakfast was not bad. convenient location. would stay here again.
Stayed 1 night in Jul 2025

8/10 Good

Kenneth R.

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Ashley

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I was a bit disappointed with the condition of this property. I’ve stayed at several Sleep Inns before, and this one was noticeably more run-down than others. However, the staff were incredibly friendly and professional. My daughter accidentally left her wallet behind, and the hotel called us right away to let us know. Everything—including the cash—was still inside. While the property could use some cosmetic updates, the excellent customer service more than made up for it.
Stayed 1 night in Jul 2025

6/10 Okay

Michael

Stayed 1 night in Jul 2025

8/10 Good

Sally

Stayed 1 night in Jul 2025

10/10 Excellent

Carol

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy staying here. No complaints
Stayed 2 nights in Jul 2025

10/10 Excellent

Johnny

Stayed 1 night in Jul 2025