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The Ivy Bush Royal Hotel By Compass Hospitality

3.0 star property

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Photo gallery for The Ivy Bush Royal Hotel By Compass Hospitality

Reception
Bar (on property)
Executive Twin Room, 2 Double Beds | 5 bedrooms, desk, free WiFi, bed sheets
Reception
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Laundry

Explore the area

Map
11 Spilman Street, Carmarthen, Wales, SA31 1LG
  • Carmarthen Castle
    ‪4 min walk‬
  • National Botanic Garden of Wales
    ‪10 min drive‬
  • Skanda Vale
    ‪21 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Queen Bed

5 bedrooms, desk, free WiFi, bed sheets

Deluxe Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room Single Use, 1 Double Bed

Standard Double Room Single Use, 1 Double Bed | 5 bedrooms, desk, free WiFi, bed sheets

Standard Double Room Single Use, 1 Double Bed

  • 344 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, 1 Queen Bed

5 bedrooms, desk, free WiFi, bed sheets

Standard Double Room, 1 Queen Bed

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Suite

Classic Suite | 5 bedrooms, desk, free WiFi, bed sheets

Classic Suite

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 1 Twin Bed

5 bedrooms, desk, free WiFi, bed sheets

Standard Single Room, 1 Twin Bed

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Quadruple Room, Multiple Beds

Family Quadruple Room, Multiple Beds | 5 bedrooms, desk, free WiFi, bed sheets

Family Quadruple Room, Multiple Beds

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Triple Room, 3 Twin Beds

Standard Triple Room, 3 Twin Beds | 5 bedrooms, desk, free WiFi, bed sheets

Standard Triple Room, 3 Twin Beds

  • 431 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double or Twin Room, 1 Bedroom

Standard Double or Twin Room, 1 Bedroom | 5 bedrooms, desk, free WiFi, bed sheets

Standard Double or Twin Room, 1 Bedroom

  • 344 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Double Room, 1 Double Bed

5 bedrooms, desk, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

5 bedrooms, desk, free WiFi, bed sheets

Standard Twin Room

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room, 2 Double Beds

Executive Twin Room, 2 Double Beds | 5 bedrooms, desk, free WiFi, bed sheets

Executive Twin Room, 2 Double Beds

  • 431 sq ft
  • Sleeps 2
  • 2 Double Beds

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$139 total
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About this property

The Ivy Bush Royal Hotel By Compass Hospitality

3-star Carmarthen hotel walkable to Carmarthen Castle
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and laundry facilities.
The Ivy Bush Royal Hotel By Compass Hospitality offers 70 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include showers and bidets. This Carmarthen hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

5 meeting rooms are available. This Carmarthen hotel also offers a sauna, a terrace, and a garden. Onsite self parking is complimentary.

The Ivy Bush Royal Hotel By Compass Hospitality is a smoke-free property.

A complimentary manager's reception is offered each day.
The Ivy Bush Royal Hotel By Compass Hospitality has a restaurant on site.
24-hour room service is available.

Languages

English, Polish, Spanish, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 12 for adults and GBP 6.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 for adults and GBP 6.25 for children
  • Pet fee: GBP 20 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Spilman Hotel Carmarthen
Spilman Hotel
Spilman Carmarthen
Spilman Hotel Wales/Carmarthen
Ivy Bush Royal Hotel CARMARTHEN
Ivy Bush Royal Hotel
Ivy Bush Royal CARMARTHEN
Ivy Bush Royal
Ivy Bush Royal Hotel Compass Hospitality Carmarthen
Ivy Bush Royal Hotel Compass Hospitality
Ivy Bush Royal Compass Hospitality Carmarthen
Ivy Bush Royal Compass Hospitality
Ivy Bush Royal Compass Hospit
The Ivy Bush Royal Hotel By Compass Hospitality Hotel
The Ivy Bush Royal Hotel By Compass Hospitality Carmarthen
The Ivy Bush Royal Hotel By Compass Hospitality Hotel Carmarthen

The Ivy Bush Royal Hotel By Compass Hospitality Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 136 out of 351 reviews
Rating 8 - Good. 120 out of 351 reviews
Rating 6 - Okay. 58 out of 351 reviews
Rating 4 - Poor. 20 out of 351 reviews
Rating 2 - Terrible. 17 out of 351 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

michael

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Furniture very old fashion and worn. The room we stayed in,was cold with badly worn fittings. Bathroom was very cold with no heating. The window frames were rotten.not double glazed in our room.
Stayed 5 nights in Jan 2025

8/10 Good

Trevor

Business traveler
Stayed 1 night in Jan 2025

6/10 Okay

Deborah

Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. The staff the food and the room wereall amazing. Will definitely be back
Stayed 1 night in Jan 2025

2/10 Terrible

Sunil

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid hotel - terrible service, cold rooms

It was really cold and they kept turning off the heater, no one to help, and when I did get reception they were pretty rude!
Stayed 1 night in Jan 2025

6/10 Okay

Kalyan

Traveled with partner
Liked: Staff & service
Good
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room, friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Jeanette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First time at this establishment and only for one night would stay again
Stayed 1 night in Jan 2025

10/10 Excellent

denise, St Davids

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros- Very clean, lovely and warm and comfortable. Lovely staff. Cracking breakfast. Great value. Cons- bathrooms needs updating
Stayed 1 night in Jan 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
There was nothing not like. Excellent staff and food. Good parking.
Stayed 3 nights in Jan 2025

2/10 Terrible

john

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

Receptionist rude and barely looked up as she demanded credit card details for the prepaid room. Hotel is very tired and rooms smell musty and need a complete refurbishment from the 70s/80s decor. Stayed in December to be told heating in the room only comes on between 7 and 8 in the evening, after several phone calls to reception an electric heater was eventually supplied. No mattress protector on the bed, cover threadbare. Won't be staying again. Anyone giving this establishment 10/10 must have stayed in some real hovels and have no standards
Stayed 1 night in Dec 2024

8/10 Good

Michelle

Stayed 1 night in Dec 2024

10/10 Excellent

Deepak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and great. Decent Breakfast and rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Gareth

Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Dean

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Beverley

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at the Ivy Bush many times, this time for a bargain price of £58 per couple (including breakfast). The rooms are a little outdated but clean and comfortable. The staff are attentive, even during a busy Xmas party weekend. The breakfast was plentiful and the car park was free. Will certainly be returning.
Stayed 1 night in Dec 2024

6/10 Okay

Vicky

Business traveler

Tired B&B

Basic budget hotel / B&B Slow service checking in whilst someone fixed a stapler (really?!) Room was very cold but there was an electric heater which I had to leave on all night, no heating in the bathroom. Quite tired looking - peeling vinyl on headboard, tears in curtains, mould on bath silicone etc.
Stayed 1 night in Dec 2024

6/10 Okay

Sheila

Traveled with partner
The hotel looked very smart and comfortable in the reception lounge and bar however I thought the room we had was not very clean, the bed was comfortable , draughty windows and in one corridor there was an open window that could not be closed having no catch! The breakfast was good though and the staff pleasant
Stayed 1 night in Dec 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean comfortable bed room was lovely gladly stay again
Stayed 1 night in Dec 2024

10/10 Excellent

R H

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay

Amazing
Stayed 1 night in Nov 2024

10/10 Excellent

Gareth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Aaron

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed the night, there was running water noises that kept us up, we then moved rooms how ever when we moved rooms the night porter asked us to take a drink man back to his room, this drunk man had blood running from his head. The new room then had knocking all night and a shower that was just a dribble The whole hotel as a whole is very very dated and a mess I’ve emailed the hotel and asked for a refund but they are unresponsive - this is not acceptable
Stayed 1 night in Nov 2024

10/10 Excellent

lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 2 night stay

Great 2 night stay comfortable clean hotel friendly staff and great breakfast highly recommend
Stayed 1 night in Nov 2024