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Hotel Alcázar de La Reina

4.0 star property

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Photo gallery for Hotel Alcázar de La Reina

Courtyard view
Interior entrance
Superior Room | Premium bedding, down comforters, minibar, in-room safe
Seasonal outdoor pool
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pet friendly
  • Spa
  • Bar
  • Pool
  • 24/7 front desk

Explore the area

Map
Calle Hermana Concepción Orellana, 2, Carmona, Seville, 41410
  • Convento de Santa Clara
    ‪2 min walk‬
  • Carmona City Museum
    ‪3 min walk‬
  • Santa Maria la Mayor Church
    ‪3 min walk‬
  • Seville (SVQ-San Pablo)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Suite

Luxury Suite | Premium bedding, down comforters, minibar, in-room safe

Luxury Suite

  • Mountain view
  • Sleeps 6
  • 2 Large Twin Beds and 1 King Bed

View all photos for Standard Double or Twin Room

Premium bedding, down comforters, minibar, in-room safe

Standard Double or Twin Room

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

Family Room | Premium bedding, down comforters, minibar, in-room safe

Family Room

  • 215 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Beds

View all photos for Superior Room

Superior Room | View from room

Superior Room

  • 237 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Studio Suite

Junior Studio Suite | Premium bedding, down comforters, minibar, in-room safe

Junior Studio Suite

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

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About this property

Hotel Alcázar de La Reina

4-star Carmona hotel with rooftop terrace
This smoke-free hotel features a restaurant, a bar/lounge, and a poolside bar. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a rooftop terrace are onsite.
Hotel Alcázar de La Reina offers 69 accommodations with minibars and espresso makers. Rooms open to balconies. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. LED televisions are featured in guestrooms. Bathrooms include bathrobes, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and safes. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and manicures and pedicures.
Hotel Alcázar de La Reina features a sauna and a seasonal outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 15387 square feet (1429 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, spa services, and a library. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Alcázar de La Reina is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.
El Tabanco - This restaurant specializes in local cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
El Tabanco Bar - This tapas bar specializes in local cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Covered self parking on site (EUR 12 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Tabanco
  • El Tabanco Bar

Things to do

  • Bicycle rentals
  • Library
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 15,387 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Facials
  • In-room massages
  • Manicures/pedicures
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1999
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LED TV

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 12 for children
  • Covered self parking fee: EUR 12.00 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 10:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Alcázar de La Reina
Alcázar de La Reina Carmona
Hotel Alcazar De La Reina
Hotel Alcázar de La Reina
Hotel Alcázar de La Reina Carmona
Hotel Alcázar Reina Carmona
Hotel Alcázar Reina
Alcázar Reina Carmona
Alcázar Reina
Alcazar De La Reina Carmona
Hotel Alcázar de La Reina Hotel
Hotel Alcázar de La Reina Carmona
Hotel Alcázar de La Reina Hotel Carmona

Hotel Alcázar de La Reina Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 158 out of 337 reviews
Rating 8 - Good. 134 out of 337 reviews
Rating 6 - Okay. 28 out of 337 reviews
Rating 4 - Poor. 14 out of 337 reviews
Rating 2 - Terrible. 3 out of 337 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Luis

Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent
Stayed 1 night in Aug 2024

6/10 Okay

Barbara

Liked: Amenities
Disliked: Cleanliness
The main issue was the cleanliness of the bathroom and noise.
Stayed 1 night in Jul 2024

8/10 Good

Andrew

Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Standard rooms good value. Great location.
Great location close to old town, bars and restaurants. Beautiful historic building. Only stayed one night in standard room, but it was a good size, beds were very comfortable. View over pretty internal courtyard. Bathroom a little tired, but nothing that could not be cured by re-grouting and a new shower head. Free parking outside and on street, but hotel provides private parking, not sure of price.
Stayed 1 night in Jul 2024

6/10 Okay

Yusuf

Traveled with family
Unfortunately given room was quite dark. We arrived late. An old building with nice make-up. A bit away from the centre.
Stayed 1 night in Jun 2024

4/10 Poor

Derek

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointing. The location is the best thing about it. The hotel could do so much better. The fridge in my room was empty. They say rooms are rated differently according to how much you pay. The pool is dirty which cannot be accessed until after 10.30am in the morning (how crazy it that?). The breakfast room is in the basement. No windows or natural light. Prison like. The most extraordinary thing is feeling as if I was sleeping with the person next door. I could hear his snoring through the wall, which kept me up all night... Pretty ghastly experience. It is not a 4 star hotel. Very disappointing
Stayed 4 nights in May 2024

6/10 Okay

zofia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Francisco

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking availability limited. Prices dropped almost half from the time we did the boking but they refused to adjust once we were there.
Stayed 2 nights in Apr 2024

10/10 Excellent

Balvinder

Stayed 3 nights in Mar 2024

6/10 Okay

Bernd

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Our standard double room was very spacious and clean. The staff were very friendly and helpful. However, our room was rather dated and in need of a revamp. There were no facilities to make a tea or coffee in the room, absolutely nothing, not even a bottle of water. The minibar war plugged in, but completely empty - very strange and really not at all what I would expect from a 4 star hotel. The breakfast room is in a windowless basement room with paper tablecloths, the breakfast was 'okay' but nothing like at other 3 and 4 star places we have stayed on this holiday. I am not sure how they can get 4 stars?! Would not stay again :-(
Stayed 1 night in Mar 2024

8/10 Good

Henrica, Dallas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a perfect getaway and a beautiful place to stay. At this time of the year it was quiet and offered an ideal location to relax. We took our bikes to cycle in and around Carmona and were pleased to know there was a designated secure parking area in the hotel underground garage for bikes. Really enjoyed the location and accessibility to explore the town by bike and foot. Very nice and highy recommend as an alternative or additional stop to Seville.
Stayed 1 night in Jan 2024

6/10 Okay

edward

Stayed 2 nights in Nov 2023

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is well positioned in the old town, parking is available at additional cost, the entrance and parking bays are tight, very tight! The Wi-Fi in the hotel was hit and miss, quite often unavailable in the room. The superior bedroom only had a standard double bed, which was disappointing, the shower head had to be tied up to be functional. The breakfast selection (at additional cost) was good. The pool is unheated salt water, very refreshing, sun loungers are limited and can get busy.
Stayed 3 nights in Oct 2023

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in an amazing town.
Stayed 1 night in Oct 2023

10/10 Excellent

Olga

Stayed 3 nights in Sep 2023

4/10 Poor

george, seaford

Liked: Staff & service
Disliked: Property conditions & facilities
This is a beautiful property with the most horrible beds I have slept in in all of spain. If you want to sleep in a child's hard bed. This is the place for you.
Stayed 1 night in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
August stay
Beautiful hotel with a very peaceful environment, the room was very comfortable and it was cleaned everyday.we stayed for nine nights and enjoyed every moment. A big asset for the hotel is the staff who are very friendly and helpful especially Daniel on reception and Antonio in the bar. The food in the restaurant and bar was very good.would 100% stay here again.
Stayed 9 nights in Jul 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Rogerio, Bellevue

10/10 Excellent

Terry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel
Fantastic hotel . Lovely setting . Great friendly staff. Breakfast superb This is my second visit and we all enjoyed it
Stayed 1 night in Apr 2023

8/10 Good

Tara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Family of 4, 2 adults and 2 teens. Nice property, great location, nice bathroom, comfortable beds. Swimming pool was not open in March. Free parking outside, I think the hotel has indoor paid parking but we did not use it. Laundry service is expensive per item of clothing, not available on weekends, no laundromat in town. Restaurant has a casual and formal side with different menu items, food was okay, 2 of 3 staff were unfriendly on the first night, better on the second night. Front desk staff were indifferent. We had a family room with 4 beds on the ground floor at the front, very loud traffic noise, Walls are very thin, we could hear another guest's entire phone conversation in the hallway/their room through the walls.
Stayed 3 nights in Mar 2023

6/10 Okay

Simona

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2023

8/10 Good

Heiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023