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Holiday Inn Express & Suites Carrollton West by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Carrollton West by IHG

Exterior
Property amenity
Free daily buffet breakfast
Exterior
Suite, 1 King Bed with Sofa bed | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • Free WiFi
$120
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
1545 U.S. Highway 27, Carrollton, GA, 30117
  • Place, The Bradley Street Train Depot
    ‪4 min drive‬
  • Place, University of West Georgia
    ‪5 min drive‬
  • Place, The Coliseum
    ‪7 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

8.6 out of 10
Excellent
(4 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 351 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(5 reviews)
  • 543 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(21 reviews)
  • 351 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

8.0 out of 10
Very good
(6 reviews)
  • 351 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

7.0 out of 10
Good
(4 reviews)
  • 543 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

7.0 out of 10
Good
(2 reviews)
  • 351 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Suite, 1 King Bed, Accessible (Communications) | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

  • 543 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Carrollton West by IHG

Carrollton hotel with outdoor pool
Along with an outdoor pool, this hotel has a 24-hour fitness center and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express & Suites Carrollton West by IHG offers 79 accommodations with safes and coffee/tea makers. 43-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express & Suites Carrollton West by IHG features an outdoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Holiday Inn Express & Suites Carrollton West by IHG has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Children's games
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from May 28 to September 03
Pool access available from 10 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Suites Carrollton West
Holiday Inn Express Carrollton West Hotel
Holiday Inn Express Carrollton West
Hotel Holiday Inn Express & Suites Carrollton West Carrollton
Carrollton Holiday Inn Express & Suites Carrollton West Hotel
Hotel Holiday Inn Express & Suites Carrollton West
Holiday Inn Express & Suites Carrollton West Carrollton
Holiday Inn Express Suites Carrollton West
Holiday Inn Express Hotel
Holiday Inn Express
Express Carrollton West
Holiday Inn Express Suites Carrollton West
Holiday Inn Express Suites Carrollton West by IHG
Holiday Inn Express Suites Carrollton West an IHG Hotel
Holiday Inn Express & Suites Carrollton West by IHG Hotel
Holiday Inn Express & Suites Carrollton West by IHG Carrollton

Reviews

Holiday Inn Express & Suites Carrollton West by IHG Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 363 out of 534 reviews
Rating 8 - Good. 109 out of 534 reviews
Rating 6 - Okay. 33 out of 534 reviews
Rating 4 - Poor. 13 out of 534 reviews
Rating 2 - Terrible. 16 out of 534 reviews

Reviews

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cinnamon rolls aren’t what they used to be. Something is different about them. Thicker for one thing. The first morning they were hard, but the next morning, we found some soft ones. They used to be better. But the staff and property were great.
Stayed 2 nights in Aug 2025

10/10 Excellent

Heather C

Stayed 2 nights in Jul 2025

8/10 Good

Debra Banks

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many food options
Stayed 1 night in Mar 2025

8/10 Good

Scott

Business traveler
Liked: Cleanliness, staff & service, amenities
water didn't get hot enough
Stayed 5 nights in Jul 2025

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Short stay but it was very clean and conveniently located staff was great
Stayed 1 night in Jul 2025

6/10 Okay

Val

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Cleaning could have been better

The room looked mostly clean. There was a receipt for a car rental from the previous guest. Also a box of Lance's crackers. This person also left behind a hearing aid charger. Maybe this person was in a rush to check out on time, but whoever cleaned the room afterwards should have picked up those items. That didn't give me a good first impression. I also told the employees at the front desk that the toilet flapper did not seal correctly, so I had to jiggle the toilet handle every time I flushed to stop the toilet from continually running. Otherwise, the room was nice and comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Syd and the rest of the staff were so helpful with our stay. We had an issue with our first room and they graciously and quickly moved us into another room. Thank you! Well run hotel!!
Stayed 2 nights in Jul 2025

6/10 Okay

David

Business traveler
Liked: Property conditions & facilities
The hotel facilities are very nice. There were minor cleanliness issues with the room (e.g., the trash can from the previous guest had not been emptied). The biggest issue was the room door did not lock properly. While I was in the room, the door could be secured with the security door stopper, but the door could not be locked when I left the room. There were no available rooms for the hotel to move me to, but they did give me some point vouchers.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathon, Carrollton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, and staff were super friendly. We really enjoyed our stay!
Stayed 2 nights in Jul 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay
Stayed 1 night in Jun 2025

10/10 Excellent

aniqua

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a cheer camp and got a room here for convenience. Ms. Monica at the front desk was the sweetest!
Stayed 2 nights in Jun 2025

8/10 Good

Jose

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
We stayed for 2 nights and it was pleasant. The hotel was clean. The rooms were comfortable and nice and the pool was well kept. My only complaint is that our rooms were not cleaned up by room service after night one. We were not in the room on day 2 since early in the morning and we did not have the -do not disturb- sign on the door. So we were surprised when we came back around 5pm to find the room had not been cleaned. I asked the front desk if they could come by and they said they could not until the next day. Outside of that it was a nice stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay - there was a group of high school students that we didn't hear them. The pool was clean and pleasant, later in the evening however, there were no pool towels. We did have a misunderstanding about housekeeping but in speaking with hotel manager, all was easily resolved.
Stayed 3 nights in Jun 2025

10/10 Excellent

Casey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Jacqueline

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Gwendolyn J

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoy and love everything about this hotel. The staff is wonderful. The rooms are clean. The room service is very helpful. The maintenance is wonderful overall ever that I’ve had there has been great.
Stayed 3 nights in Jun 2025

10/10 Excellent

Brianna

Stayed 2 nights in May 2025

4/10 Poor

Weston

Stayed 5 nights in Jun 2025

10/10 Excellent

Kelsey

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
This was nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Sayuoyah

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean , cozy , and the staff had no problem making sure me and my kids enjoyed !
Stayed 1 night in May 2025