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Holiday Inn Express & Suites Carrollton West by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Carrollton West by IHG

Exterior
Suite, 1 King Bed with Sofa bed | In-room safe, desk, blackout drapes, iron/ironing board
Outdoor pool, open 10 AM to 10 PM, sun loungers
In-room safe, desk, blackout drapes, iron/ironing board
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • Air conditioning
  • Laundry

Explore the area

Map
1545 U.S. Highway 27, Carrollton, GA, 30117
  • The Bradley Street Train Depot
    ‪4 min drive‬
  • University of West Georgia
    ‪5 min drive‬
  • The Coliseum
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Communications)

Suite, 1 King Bed, Accessible (Communications) | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

  • 543 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 2 Queen Beds, Accessible (Communications) | Bathroom | Hydromassage showerhead, designer toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

  • 351 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 543 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 351 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hydromassage showerhead, designer toiletries, hair dryer, towels

Standard Room

  • 351 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

  • 543 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 351 sq ft
  • Sleeps 2
  • 1 King Bed

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Lobby

Comfort Inn & Suites Carrollton

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, (180)
The price is $115
per night
$137 total
includes taxes & fees
Mar 20 - Mar 21
Comfort Inn & Suites Carrollton

About this property

Holiday Inn Express & Suites Carrollton West by IHG

Carrollton hotel with outdoor pool
Along with an outdoor pool, this hotel has a 24-hour fitness center and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express & Suites Carrollton West by IHG offers 79 accommodations with safes and coffee/tea makers. 43-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express & Suites Carrollton West by IHG features an outdoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Holiday Inn Express & Suites Carrollton West by IHG has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Children's games
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from May 28 to September 03
Pool access available from 10 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Suites Carrollton West
Holiday Inn Express Carrollton West Hotel
Holiday Inn Express Carrollton West
Hotel Holiday Inn Express & Suites Carrollton West Carrollton
Carrollton Holiday Inn Express & Suites Carrollton West Hotel
Hotel Holiday Inn Express & Suites Carrollton West
Holiday Inn Express & Suites Carrollton West Carrollton
Holiday Inn Express Suites Carrollton West
Holiday Inn Express Hotel
Holiday Inn Express
Express Carrollton West
Holiday Inn Express Suites Carrollton West
Holiday Inn Express Suites Carrollton West an IHG Hotel
Holiday Inn Express & Suites Carrollton West by IHG Hotel
Holiday Inn Express & Suites Carrollton West by IHG Carrollton

Holiday Inn Express & Suites Carrollton West by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 311 out of 456 reviews
Rating 8 - Good. 90 out of 456 reviews
Rating 6 - Okay. 29 out of 456 reviews
Rating 4 - Poor. 11 out of 456 reviews
Rating 2 - Terrible. 15 out of 456 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Michael

Traveled with group
Liked: Property conditions & facilities
Would have been great if they had enough food at breakfast buffet. I had to go out to get breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Meng-Han

Stayed 1 night in Nov 2024

10/10 Excellent

carolyn

.
Stayed 1 night in Nov 2024

10/10 Excellent

WoodyWoodworker

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Nov 2024

6/10 Okay

Christopher

Disliked: Amenities
I recently stayed at this Holiday Inn Expressand unfortunately, it did not live up to the standards I’ve come to expect from this brand. While I typically enjoy staying at Holiday Inn properties, this experience fell far short of expectations. Location The hotel is not ideally situated, with limited access to nearby attractions or dining options. For the price, I anticipated a more convenient or desirable location. Price Speaking of price, the rate felt significantly overpriced for what was offered. For the cost, I expected far better amenities, service, and overall quality. Noise Levels One of the most frustrating aspects of my stay was the noise. I could hear every footstep from the room above, which made it difficult to relax or get a good night’s sleep. Better soundproofing is a must. Cleanliness Housekeeping left much to be desired. The room felt barely cleaned, and I was particularly disappointed to find the toilet dirty upon arrival. Such lack of attention to hygiene is unacceptable. Overall Experience This stay was far from the dependable quality that Holiday Inn typically delivers. For the high price, poor housekeeping, subpar location, and excessive noise, I can’t recommend this hotel. I hope improvements are made to bring it up to the standard Holiday Inn guests expect.
Stayed 2 nights in Nov 2024

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jacqueline Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE BEST!!!
Its was excellent The breakfast was very good The room was very clean The hotel was superb.
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again, room was clean and pretty spacious, front desk staff were very friendly, quick and easy check in and check out. Bonus points for leaving the air on in the room, it was a nice cool temperature when we entered.
Stayed 1 night in Nov 2024

8/10 Good

Gwen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to my doctors, they have a very nice staff. They need to be a little more aware of their cleaning.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jami

Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at a great price, newly renovated
Stayed 2 nights in Oct 2024

8/10 Good

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a 6-night stay for work. Room was always clean and everything worked. My shower stall sliding door was a little balky when trying to open or close. That was the only complaint.1
Stayed 6 nights in Oct 2024

6/10 Okay

Mary

Stayed 1 night in Nov 2024

10/10 Excellent

Yamila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and comfortable
Stayed 2 nights in Oct 2024

4/10 Poor

Diane

Traveled with family
Disliked: Staff & service, amenities
Well, our bill was $900 for my daughter’s room and my room. And she did not sleep all night the first night because of some kind of light that was flashing over the headboards. And nobody was able to turn it off so the next day, my husband turned it off and she gave us a $20 credit $20 credit ! Really.!
Stayed 3 nights in Oct 2024

10/10 Excellent

Veronica

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly. Check in was quick.
Stayed 1 night in Oct 2024

8/10 Good

Alain

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
The elevator stopped working while I was inside. They've to call the firemen to get me out of it. It stopped between floors and I had to jump in order to get out of the elevator with the help of a firemen. It took around 30 minutes since I called and was taken out from the elevator. They were very helpful but it was certainly a not pleasant experience.
Stayed 4 nights in Oct 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom needed more attention. The toilet seat needed to be replaced and the toilet had not been thoroughly cleaned.
Stayed 2 nights in Oct 2024

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed the stay. The room was clean and the bed was very comfortable.
Stayed 1 night in Oct 2024

6/10 Okay

Suzanne

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

K Ned

Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recent remodeled. Just great hotel all around
Stayed 2 nights in Sep 2024

10/10 Excellent

William

Stayed 3 nights in Sep 2024

8/10 Good

Natreka

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Construction was going on when we arrived. The cable did not work, but a staff member came up immediately and fixed it. There was also hair in the bathroom, but overall it wasn't a bad stay.
Stayed 1 night in Sep 2024