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Holiday Inn Express & Suites Carson City by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Carson City by IHG

Free daily buffet breakfast
Exterior
Indoor pool
Suite, 1 King Bed (Additional Living Area) | In-room safe, desk, laptop workspace, blackout drapes
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Pet friendly
  • 24/7 front desk
$120
includes taxes & fees
Sep 29 - Sep 30

Explore the area

View in a map
4055 N Carson St, Carson City, NV, 89706
  • Carson Tahoe Regional Medical Center
    ‪14 min walk‬
  • Carson Hot Springs
    ‪2 min drive‬
  • Nevada State Capitol
    ‪4 min drive‬
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

7.4 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed (Additional Living Area)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

7.2 out of 10
Good
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

8.0 out of 10
Very good
(16 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites Carson City by IHG

Carson City hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Holiday Inn Express & Suites Carson City by IHG offers 85 accommodations with safes and coffee/tea makers. 27-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Carson City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Holiday Inn Express & Suites Carson City by IHG provides a hot tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary uncovered self parking is available on site, along with a car charging station.

Holiday Inn Express & Suites Carson City by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 10.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express & Suites Carson City by IHG Carson City

Holiday Inn Express & Suites Carson City by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 451 out of 1000 reviews
Rating 8 - Good. 273 out of 1000 reviews
Rating 6 - Okay. 133 out of 1000 reviews
Rating 4 - Poor. 82 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

OLGA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
NA
Stayed 1 night in May 2025

10/10 Excellent

alice

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and stay was super easy and convenient. Room was very clean and beds were comfortable.
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
the hotel itself was in need of an upgrade. got there early for check in to be able to go in the pool and the water was greenish. the hot tub water was kind of foggy and gray. the beds were comfortable, the mattress on the pull out couch was paper thin and yellow. the rooms were big but the tv was so small.
Stayed 1 night in May 2025

2/10 Terrible

Maria

The shower tub was not good
Stayed 1 night in May 2025

10/10 Excellent

Janet

Business traveler, Traveled with partner, Traveled with family
Liked: Amenities
I will be back. This is a great place to stay.
Stayed 1 night in May 2025

10/10 Excellent

Laniyah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was attentive. Room was very clean. The breakfast buffet was phenomenal.
Stayed 1 night in May 2025

8/10 Good

Arturo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience
Stayed 1 night in May 2025

10/10 Excellent

Rodney

Stayed 1 night in Apr 2025

10/10 Excellent

Jessca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Compassionate to meet needs

This was the perfect location for our mini family getaway. We thoroughly enjoyed the pool, and our beds were super comfy. We had an emergency and my husband had to take my son to the emergency room late the evening we stayed. Since I was left without a vehicle with my daughter, the woman at the front desk so kindly extended our checkout time to wait on someone to pick us up. We ended up checking out early, but I so appreciated the accommodation to our emergency.
Stayed 1 night in Apr 2025

8/10 Good

Lura

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Laurie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the comfy beds. The Air conditioner works very well. The breakfast is good. I like Holliday Inns.
Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveler

Disliked: Staff & service

One night stopover in Carson City

Stayed 1 night in Apr 2025

4/10 Poor

Melodee

Traveled with family
Disliked: Cleanliness, staff & service, room comfort

Dirty, broken and lacking

Very disappointed in the lack of quality at this hotel. We had a 2 night stay and our room was not cleaned the 2nd day. The breakfast was not only poor, but many items were not available (yogurt/eggs/milk). They had a heavily leaking pipe the whole time and it was disturbing to see the massive amounts of water being wasted. The hallways and stairwells were dirty. Do not recommend!
Stayed 2 nights in Apr 2025

6/10 Okay

Cindy

It was great that the reservation I had made shortly before arriving was received.
Stayed 1 night in Apr 2025

4/10 Poor

ellen

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The TV in the room was unusable. I called for help with this ancient TV and the kind front desk person came up to try to help. He had to call 2 people to get it working but the result was chaos. No show was selectable in the menu, I was supposed to see the code next to the show and type that code in. Not great for unshared secret instructions to make the tv work! The codes were not able to be received by the tv so as a result no tv! It’s not life or death obviously but my kids rarely get to go on vacation and they love watching tv in bed for a treat!
Stayed 1 night in Apr 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Janet

Stayed 1 night in Apr 2025

10/10 Excellent

CINDY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

ramona

Disliked: Cleanliness, staff & service, property conditions & facilities
Customer service was terrible and the rooms below average. I asked for a rollaway bed and they did not have one available. There was NO smoke/CO2 detector in the room and there was a big water infiltration under the window. I asked for bedding for the pull out sofa but they had no pillows. The manager was not on the property when I asked to talk to someone else and I was told by the front desk staff that there was nothing they can do. The manager was supposed to get in touch with us in the morning but never received a call.
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Check a cardboard box for vacancy first...

Let me start by saying I never leave reviews, but this one required one. We stayed here for a family trip in to Reno area. The hotel is dirty. The light above door was broken. Inside the room, the USB and electrical outlets looked like someone have purposefully broke them. The pillows smelled like they had been used, and we even found a used pimple patch on the pillow case. The beds were uncomfortable. In the morning, the food ran out at 8a even though breakfast ended at 930a and staff did not appear to be interested in fixing that despite many people waiting. Food that was available did not taste good. We left for a couple hours and came back and the trash can out front was just as full and overflowing as when I left. My daughter heard the front staff cussing as they talked about not answering a phone that kept ringing and ringing. Just horrible place.
Stayed 1 night in Apr 2025

2/10 Terrible

Elizabeth

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff were rude to all customers we saw them interact with as well as us. The room was not very clean. They had no extra bedding for the sofa sleeper in the room and when we asked they didn’t have any pillows to use for it. Breakfasts were not great. Garbages out back were overflowing. The room next to us was blaring their TV full blast from 6pm until 9 am the next day and the staff were unable to address.
Stayed 2 nights in Apr 2025

8/10 Good

Francisco

Stayed 1 night in Apr 2025

8/10 Good

Jameson

Stayed 8 nights in Apr 2025

2/10 Terrible

Diego

Disliked: Cleanliness, staff & service
Poor service
Stayed 1 night in Apr 2025