See all properties

GHL Arsenal Hotel

4.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for GHL Arsenal Hotel

Outdoor pool, sun loungers
Lobby sitting area
Front of property
Lobby
Sundeck

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • Spa
  • Pool
  • Breakfast included

Explore the area

Map
Barrio Getsemani Calle Arsenal No 8B-58, Cartagena, Bolivar, 130001
  • Cartagena de Indias Convention Center
    3 min walk
  • Juan Valdez Centro de Convenciones
    1 min walk
  • Marsol Bus Station
    3 min drive
  • Cartagena (CTG-Rafael Núñez Intl.)
    15 min drive

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Superior Double or Twin Room

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Standard Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room (Bay View)

Luxury Room (Bay View) | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Luxury Room (Bay View)

  • 258 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room

Luxury Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Luxury Room

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Voilá Centro Histórico

Pool
Breakfast included
Pet friendly
Free WiFi
4.6 out of 5, Wonderful, (488)
The price is $199
per night
$199 total
includes taxes & fees
Jan 7 - Jan 8
Voilá Centro Histórico

About this property

GHL Arsenal Hotel

4-star hotel in Cartagena Walled City
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
GHL Arsenal Hotel offers 72 accommodations with minibars and safes. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages and massages.
GHL Arsenal Hotel features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and a meeting room. This boutique hotel also offers a rooftop terrace, spa services, and multilingual staff. For a surcharge, the property provides a shuttle from the airport to the hotel (available 24 hours) and a beach shuttle.

GHL Arsenal Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Corozo & Timbal Terraza - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Corozo & Timbal Terraza

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 60000 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Allure Chocolat
Allure Chocolat Cartagena
Allure Chocolat Hotel
Allure Chocolat Hotel Cartagena
Allure Chocolat Karisma Hotels Resorts Hotel Cartagena
Allure Chocolat Karisma Hotels Resorts Hotel
Allure Chocolat Karisma Hotels Resorts Cartagena
Allure Chocolat by Karisma Hotels Resorts
ure Chocolat Karisma s s Cart
Arsenal Hotel
GHL Arsenal Hotel Hotel

GHL Arsenal Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 704 out of 1006 reviews" "
Rating 8 - Good. 187 out of 1006 reviews" "
Rating 6 - Okay. 69 out of 1006 reviews" "
Rating 4 - Poor. 23 out of 1006 reviews" "
Rating 2 - Terrible. 23 out of 1006 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lynda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
No es buena la comida
Stayed 4 nights in Sep 2024

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay here. The location is excellent although there are some rougher areas nearby. Staff was wonderful, especially the bell staff and the bar staff. Restaurant can get overwhelmed during breakfast when the hotel is full, otherwise I enjoyed the food. Would definitely return!
Stayed 4 nights in Sep 2024

10/10 Excellent

Judith Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel! The staff was friendly and helpful. The room- good air conditioning, comfy bed, good bathroom and shower. The location, perfect. Easy 5 min walk to the old city located by good Gethsemane restaurants Would definitely stay here again.
Stayed 7 nights in Sep 2024

10/10 Excellent

DIEGO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, outstanding
Stayed 4 nights in Sep 2024

10/10 Excellent

Herbert

Stayed 4 nights in Aug 2024

10/10 Excellent

Sharonda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was Amazing throughout the entire Property. They made us feel welcomed we will definitely return
Stayed 4 nights in Sep 2024

10/10 Excellent

raul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Sep 2024

10/10 Excellent

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well kept. Staff is AMAZING
Stayed 3 nights in Sep 2024

10/10 Excellent

Rebecca, N MIAMI BEACH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at GHL Arsenal Hotel in Cartagena to celebrate my cousin's 37th birthday, and the experience exceeded all expectations. From arrival to departure, the hospitality was superb, thanks in particular to Alfonso, who went above and beyond to make our trip memorable.My cousin wanted to get her hair braided at a local salon, and Alfonso expressed concern about the area. He arranged for a trusted person to safely take us there and back. He treated us like family, ensuring we felt safe and cared for throughout our stay.While my cousin was out, Alfonso helped us find decorations to surprise her when she returned. Not only did he direct us to the right shop, but he personally walked us there! Later, the hotel also delivered a small birthday cake to her room, which was a wonderful surprise.On the morning of my cousin's birthday, the staff surprised us again by singing "Happy Birthday" as she came down from her room—a beautiful and unexpected gesture that made the celebration even more special.The hotel was very accommodating when we had to check out early for an excursion but had a late flight. They let us use the pool area to freshen up, which we greatly appreciated.Breakfast was amazing with a variety of fresh fruits, tortillas, chicken, and attentive staff. And the rooftop infinity pool with stunning views of Cartagena was the perfect way to unwind. I can’t wait to return!
Stayed 2 nights in Aug 2024

10/10 Excellent

Tyrone

Liked: Cleanliness, amenities
Great service
Stayed 6 nights in Aug 2024

10/10 Excellent

Diana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this property from 24 Aug - 29 Aug 2024. The staff from check in - Louis Alphonso, and other lady on the Front Desk whose name dismisses me, the breakfast team, Pompano, Lilibeth, Wendy and Virginia, the concierge/tour desk were all amazing. This is an amazing property, right in the heart of Cartagena next to the Convention Centre with a unique team who look after the guest. An amazing stay.
Stayed 5 nights in Aug 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff. Luis Alfonso was especially helpful. The staff was also very responsive. My room had an issue with the air conditioner and they fixed it quickly. The restaurant is also near several great restaurants.
Stayed 3 nights in Aug 2024

10/10 Excellent

Annie Oskathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would def stay here again. Loved the staff and it was clean and walkable . Great location
Stayed 4 nights in Jul 2024

8/10 Good

Ce Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Jen

Traveled with group
Disliked: Amenities, property conditions & facilities
Room flooded and breakfast is not served in an upstairs patio as pictured.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nini

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio fue excellente
Stayed 2 nights in Aug 2024

10/10 Excellent

rolando

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and safe
Stayed 3 nights in Aug 2024

8/10 Good

Yudylza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with great staff. Place was located in a really good area and it was easy to get to places from this location. Would definitely stay again. Also, very very clean!
Stayed 5 nights in Aug 2024

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Aug 2024

10/10 Excellent

MARIAM

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, they really need more than 5 star
Stayed 4 nights in Aug 2024

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation, exceptional staff attention!
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would definitely stay here again.
Stayed 5 nights in Jul 2024