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Baluarte Cartagena Hotel Boutique

3.5 star property

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Photo gallery for Baluarte Cartagena Hotel Boutique

Outdoor spa tub
Exterior
Terrace/patio
Terrace/patio
Family Room, 3 Bedrooms, Annex Building | Balcony view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Hot Tub
  • Bar
  • Spa
  • Room service
  • Housekeeping

Explore the area

Map
Bocagrande, Carrera 3 No. 4-101, Cartagena, Bolivar, 4401
  • Bocagrande Beach
    ‪3 min walk‬
  • Rio Cartagena Casino
    ‪4 min walk‬
  • Castillo Grande Beach
    ‪9 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪12 min drive‬

Room options

View all photos for Twin Room, 2 Double Beds

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Twin Room, 2 Double Beds

  • 183 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Multiple Beds

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Family Room, Multiple Beds

  • 377 sq ft
  • Sleeps 6
  • 3 Double Beds

View all photos for Deluxe Double Room

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Deluxe Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Baluarte Cartagena Hotel Boutique

3.5-star hotel in Bocagrande
This smoke-free hotel features a restaurant, a bar/lounge, and a rooftop terrace. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, spa services, a business center, and a meeting room are onsite.
Baluarte Cartagena Hotel Boutique offers 35 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and down comforters. 30-inch flat-screen televisions come with cable channels. Bathrooms include rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 hot tubs are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
Baluarte Cartagena Hotel Boutique features 3 hot tubs. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a rooftop terrace, spa services, and a library. A complimentary area shuttle within 1 kilometers is available for guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Baluarte Cartagena Hotel Boutique is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Da Pietro - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 1 km
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Da Pietro

Things to do

  • 3 spa tubs
  • Library

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 35000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

Baluarte Hotel Boutique
Hotel San Pietro Cartagena
San Pietro Cartagena
Baluarte Cartagena Boutique
Baluarte Boutique
Baluarte Cartagena Cartagena
Baluarte Cartagena Hotel Boutique Hotel
Baluarte Cartagena Hotel Boutique Cartagena
Baluarte Cartagena Hotel Boutique Hotel Cartagena

Baluarte Cartagena Hotel Boutique Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 51 out of 158 reviews
Rating 8 - Good. 77 out of 158 reviews
Rating 6 - Okay. 21 out of 158 reviews
Rating 4 - Poor. 7 out of 158 reviews
Rating 2 - Terrible. 2 out of 158 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was horrible no elevator the ac wasnt working no towels in the room i booked a room that fits 4 adults they charged me and was not supposed to.. place and stafd is trash very phony and will Rob your cash and money
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very cozy and well located closed to everything. The hotel is antique so the rooms tend to have a strong “old” smell. The staff was very friendly and helpful. The breakfast was fresh made and delicious.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Stayed 4 nights in Dec 2020

2/10 Terrible

Verified traveler

Stayed 1 night in May 2020

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

JohnR, Los Angeles, California

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the location of this hotel which is located on a street near good Itallian restaurants and a Peruvian restaurant. The breakfast was also good and made omelettes upon request!
Stayed 1 night in Jan 2020

10/10 Excellent

Arlenis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 14 nights in Dec 2019

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all good place
It was overall a really nice visit and great for the price . Breakfast was ok but they where willing to cook fresh items . The room I ordered was unavailable but the hotel did everything they could to accommodate me . Overall really good for the price . I would return
Stayed 4 nights in Aug 2019

6/10 Okay

David, Huntsville, AL

Liked: Cleanliness, staff & service
Staff was helpful--and they needed to be as there were some problems with the first room. Hotel is average, but there was obvious work going on to improve things. Staff was great.
Stayed 1 night in Jul 2019

8/10 Good

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom
Quartos simples, porém bem conservados. Wifi funciona bem dentro dos quartos. Café da manhã poderia ser melhor.
Stayed 5 nights in Apr 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Amenities, property conditions & facilities
The room that was assigned to us was very old and smell bad. We had to talk with the manager asking for another room. It was not fair to have paid a high price for a horrible room just for one night.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, super friendly. Very helpful and the room and facilities are clean and well kept. Only thing I would say needs improvement is the shower, water isn’t hot and the kept getting clogged. Breakfast was also great.
Stayed 3 nights in Jan 2019

6/10 Okay

Sundar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
An average place with a great staff!
Was my first trip to Cartagena and Colomia. I booked this hotel online. In all my travel, it is confirmed that you get what you pay for (or don’t pay for). Pros: Friendly and helpful staff. The team goes above and beyond to help the customer. Also has a great breakfast spread. ideal location to Walled City and easy to get to the ariport. Cons: Hotel is very average. It requires a lot of maintenance. The rooms felt straight out another era, but not in a good way. The lighting was dim, there was a strange odor permeating through the corridor and the room. The furnitures and fixtures did’t feel like it had been cleaned in ages. I think they just need to be replaced. For me the challenge compounded when the AC in my room started making some real loud noise. The hotel staff were helpful in getting me to a different room so I could get some sleep. But it was very painful to go through that in the middle of the night. Finally, the hot water was practically non-existant. I ended up taking a shower in near cold water. Also the WiFi was very weak. The signal was better if I was in a certain part of the hotel or the room. Otherwise, even a simple access to Google.com would take minutes to load, or crash.
Stayed 3 nights in Dec 2018

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Lee

Liked: Cleanliness, property conditions & facilities, room comfort
Overall good but let down by the breakfast choice
The breakfast is not good and if you arrive one hour into service the food is cold and a poor selection as food is not replenished
Stayed 1 night in Nov 2018

8/10 Good

Lisa, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with rooftop jacuzi
I stayed 2 nights here. Great location - a 5 minute walk from the beach. There was a rooftop jacuzi with hammocks. The breakfast was a buffet, but you also had a choice of eggs - scrambled, omlette etc., I thought it offered excellent value. Very welcoming and extremely helpful staff.
Stayed 2 nights in Apr 2018

10/10 Excellent

Carlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Very comfortable hotel in safe area. Lots to do in easy walking distance. Very helpful and accommodating staff.
Stayed 9 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming
This is quite a nice little hotel with a great Italian restaurant. The included breakfast was excellent. The rooms were a bit on the small side perhaps, as noted by other reviewers, but in this price range hard to find better anyway. Room size was adequate. Location is good. The hotel's artwork and antiques add to its appeal.
Stayed 3 nights in Feb 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Central location, but that's about all...
I had to endure a very convoluted process just to cancel my reservation. The room that I booked was nothing like i imagined. The hotel canceled 5/6 of the nights left on my reservation, but getting that done was like pulling teeth.
Stayed 6 nights in Nov 2017

8/10 Good

Andres, Winnipeg, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
What a great place and experience. Hotel staff friendly and ready to serve and help.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
A decent hotel in the tourist area
The hotel is located in Bocagrande, the tourist district in Cartagena. However, the WiFi connection is really poor in some areas of the hotel. The jacuzzi closes extremely early. Finally, communication between the staff is really poor. As is often said, "left hand doesn't know what the right hand is doing."

10/10 Excellent

Daisy, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price, clean rooms.
The room was clean, i like it. The lobby was too hot, no ac, the rest was fine.

8/10 Good

Letty

Liked: Staff & service
Disliked: Cleanliness

8/10 Good

Michael, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel San Pietro
The staff was very friendly and spoke decent English. So if I needed help with anything the language barrier was not an issue. They provide transportation to and from the hotel witch was helpful. A/C and Wi-Fi worked great. The hotel is located 2 blocks from beach and there are many places to eat near bye. I would recommend it to family and friends. They have a pretty good restaurant down stairs too.

10/10 Excellent

Joe Pete, North Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with an outstanding restaurant.
Unique living quarters with an outstanding, friendly, and honest staff.