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Bastión Luxury Hotel

4.5 star property

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Photo gallery for Bastión Luxury Hotel

Relax in comfort with two cushioned chairs and a small table on a tiled patio.
Experience a grand and welcoming atmosphere in this elegantly designed space, featuring a dining area and seating area with a sofa and chairs.
Relax in a spacious living room with a plush sofa, wooden coffee table, and elegant chairs, offering a sophisticated atmosphere and a view of the outdoors.
Relax by the rooftop pool surrounded by lush greenery and comfortable lounge chairs.
Enjoy a lively beach experience with stunning ocean views and lush surroundings.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
Calle del Sargento No. 6-87, Cartagena, Bolivar, 130001
  • Walls of Cartagena
    ‪3 min walk‬
  • Clock Tower
    ‪5 min walk‬
  • Cartagena de Indias Convention Center
    ‪8 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪6 min drive‬

Room options

View all photos for Premium Room

Premium Room | 1 bedroom, premium bedding, in-room safe, desk

Premium Room

9.0 out of 10
Wonderful
(9 reviews)
  • 370 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | 1 bedroom, premium bedding, in-room safe, desk

Luxury Suite

  • 581 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, desk

Standard Room

10.0 out of 10
Exceptional
(10 reviews)
  • 333 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds | 1 bedroom, premium bedding, in-room safe, desk

Standard Twin Room, 2 Double Beds

9.6 out of 10
Exceptional
(11 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room with access to Beach Club Makani (Tierrabomba).

Deluxe Room with access to Beach Club Makani (Tierrabomba). | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room with access to Beach Club Makani (Tierrabomba).

10.0 out of 10
Exceptional
(5 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 Queen Bed

Similar properties

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  • Pool
  • Spa
  • Pet friendly
  • Kids pool
4.7 out of 5, Exceptional, (1331)
$200 nightly
The price was $250
The price is $200 total
All taxes and fees included in total
Hyatt Regency Cartagena

About this property

Bastión Luxury Hotel

4.5-star hotel in Cartagena Walled City
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free full breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar, and a rooftop terrace are onsite.
Bastión Luxury Hotel offers 51 air-conditioned accommodations with safes and bathrobes. Beds feature premium bedding. 40-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and hair dryers.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Bastión Luxury Hotel features a full-service spa and an outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

This luxury hotel also offers a rooftop terrace, tour/ticket assistance, and a garden. Guests can use the outdoor pool at a partner property. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle.

Bastión Luxury Hotel is a smoke-free property.

A complimentary full breakfast is served each morning between 6 AM and 10 AM.
Bastión Luxury Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Spa open daily
  • Sports massages

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 17 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Bastión Luxury
Bastión Luxury Cartagena
Bastión Luxury Hotel
Bastión Luxury Hotel Cartagena
Bastión Luxury Hotel Hotel
Bastión Luxury Hotel Cartagena
Bastión Luxury Hotel Hotel Cartagena

Bastión Luxury Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 810 out of 1000 reviews
Rating 8 - Good. 136 out of 1000 reviews
Rating 6 - Okay. 32 out of 1000 reviews
Rating 4 - Poor. 13 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Diasia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Apr 2025

10/10 Excellent

Jannell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the hotel is amazing! This is the o my place I’ll stay in Cartagena. The spa was wonderful. Rooms are well appointed and very clean. Every staff member goes above and beyond to ensure you have a pleasant stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks ! Al good
Stayed 3 nights in Mar 2025

8/10 Good

bryan, alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 5 nights in Mar 2025

10/10 Excellent

WENDY

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is gorgeous, clean and comfortable...and the staff make it even better!! They are thoughtful and kind. Always attentive and each person took care of us like we were the most important person there. I was very sad to leave.
Stayed 6 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family

Wonderful Stay

We had a wonderful stay at Bastión Luxury Hotel! The property is beautiful and perfectly located within walking distance to everything in the walled city. Our daughter especially loved the pool area, and the rooftop was a highlight for the whole family. A special thank you to Jhordan at the concierge desk—he did an excellent job helping us book memorable activities. We’d definitely stay here again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Derek

Stayed 6 nights in Apr 2025

6/10 Okay

Dorothy

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Room comfort

Bastion Hotel review

The room was very humid. It also had a smell. They gave us a tiny dehumidifier that barely worked. Location was excellent and breakfast was excellent. In all i would say it was more like a 3.5 star hotel.
Stayed 4 nights in Feb 2025

10/10 Excellent

Florentino, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff - Service was above and beyond excellence. Room service, pool service, all over, the service was superb.
Stayed 5 nights in Mar 2025

10/10 Excellent

Magali H.

Traveled with group
Liked: Cleanliness, staff & service
The hotel was a 5 star hotel. The staff was very professional. All our needs were meant The hotel was very clean. The variety of choices for breakfast. Overall an excellent stay. The only hotel that I will stay in Cartagena.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jelena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Will be back!
Stayed 3 nights in Feb 2025

10/10 Excellent

steve

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional managed facility. All of the staff were personable and friendly and took care of us.
Stayed 2 nights in Mar 2025

10/10 Excellent

Douglas, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is small yet elegant. Staff is amazing! Buffet breakfast was fantastic. Location is also great! Will definitely return.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service

In addition to the beauty of the building and pool deck, the hotel staff is fantastic. Caesar and Jorge really stood out and went above and beyond to ensure we had a nice time at the pool and we were able to get a great tour guide for a safe and educational (and fun!) experience touring around the city's many amazing sites.
Stayed 3 nights in Mar 2025

10/10 Excellent

Juliana

Stayed 4 nights in Mar 2025

10/10 Excellent

Alan, Norwalk

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Rocio

Stayed 1 night in Mar 2025

10/10 Excellent

Rocio

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it! Amazing place

I love this hotel! The service and accommodations are great. I highly recommend it for your next stay in Cartagena, Colombia.
Stayed 3 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and professional staff. Excellent amenities and high quality dinning options. Very well kept property in the heart of the old town of Cartagena. Great place to stay.
Stayed 2 nights in Mar 2025

6/10 Okay

Peter

Disliked: Cleanliness
Stayed 9 nights in Mar 2025

10/10 Excellent

hillarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 2 nights in Mar 2025

8/10 Good

La Toya, redwood city

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the friendliness of the staff and concierge. Everyone was extremely helpful , kind and accomdating with some request. What i didnt like is the persistence of us paying before check out. We overheard another staff member informing another couple they can pay at check out while we were not given that same option. And our hotel seemed to be more than what we were quoted on Expedia without incidentals.
Stayed 5 nights in Mar 2025

6/10 Okay

Danny

Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old colonial style building within walking distance of the charming streets, plazas and restaurants. The area felt safe and clean and the service in the hotel was first class. A special mention to Jhordan (concierge), Luis (restaurant) and Jorge (rooftop bar) for their friendliness and exceptional customer service. A real credit to the hotel. Rooms were impeccably clean and well laid out and it really was a luxurious place to stay while exploring Cartegena.
Stayed 3 nights in Mar 2025