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Casa Emma Hotel Boutique

2.5 star property

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Deluxe Double Room | Terrace/patio
Deluxe Double Room | In-room safe, soundproofing, free WiFi
Terrace/patio
Deluxe Double Room | Bathroom | Shower, towels, soap, shampoo
Interior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
CALLE DE LA MONEDA CC SAN DIEGO, #7-36, Cartagena, Bolivar, 130001
  • Clock Tower
    ‪4 min walk‬
  • House of Gabriel Garcia Marquez
    ‪5 min walk‬
  • Cartagena Cathedral
    ‪6 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, soundproofing, free WiFi

Deluxe Double Room

  • 269.1 sq ft
  • Sleeps 2
  • 1 Queen Bed

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  • Free WiFi
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4.4 out of 5, Excellent, (189)
The price is $146
per night
$146 total
includes taxes & fees
Mar 15 - Mar 16
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About this property

Casa Emma Hotel Boutique

Hotel in Cartagena Walled City
Along with an outdoor pool, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Casa Emma Hotel Boutique offers 16 air-conditioned accommodations with safes. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Casa Emma Hotel Boutique features an outdoor pool, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. This Cartagena hotel also offers laundry facilities, dry cleaning/laundry services, and a porter.

Casa Emma Hotel Boutique is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 30000 per pet, per stay

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 30000 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Property Registration Number 223309

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Casa Emma Hotel Boutique Hotel
Casa Emma Hotel Boutique Cartagena
Casa Emma Hotel Boutique Hotel Cartagena

Casa Emma Hotel Boutique Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 31 out of 52 reviews
Rating 8 - Good. 10 out of 52 reviews
Rating 6 - Okay. 8 out of 52 reviews
Rating 4 - Poor. 1 out of 52 reviews
Rating 2 - Terrible. 2 out of 52 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very kind and helpful
Stayed 3 nights in Feb 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff
Staff that work at this hotel are friendly and helpful Whatever you need they’ll do their best to help you Kudos to Kevin and Omar
Stayed 5 nights in Feb 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants and night locals.
Stayed 5 nights in Jan 2025

2/10 Terrible

Jenny

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Very small rooms
The room was extremely small. Had to push the bed against the wall to place my suitcase on the floor. I expressed my concerns and decided to leave to staff was extremely kind and understanding and refunded me the rest of my stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Casa Emma were fantastic. Friendly, helpfull, really nice people. The hotel had some issues w/ the electicity and water supply, but these may not have been just at the hotel. There was one problem w/ the water heater in our shower, so they quickly moved us to another room. I loved the location also. The street was pretty quiet in the early night and later night, bustling in the daytime. It was a short walk to the clocktower and various plazas. I would definitely stay at Casa Emma again, and probably will. I loved Cartagena!
Stayed 7 nights in Feb 2025

6/10 Okay

Inci, Palisades Park

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

8/10 Good

Matthew

The staff was beyond friendly and helpful. Everything was kept clean, and is was interesting to sit at a communal table for breakfast and eat with fellow travelers, the building was beautiful with its modest pool in the open central courtyard. The only downside for me was, not being able to flush paper, (they due have trash cans that completely close, so it really didn’t cause any issues), and even with the air conditioning on, it was difficult to keep the room from feeling damp due to high humidity.
Stayed 6 nights in Feb 2025

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and generally quite safe! Close to everything in the old city. If you’re a light sleeper make sure to bring earplugs because the walls are a little thin. Basic and simple amenities
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness
Staff was very nice! However, this hotel has very small rooms, with no furniture other than a bed and TV. Internet/wifi in the rooms is spotty. Had to ask for everything (soap, clean towels) instead of that being part of the regular room cleaning and servicing.
Stayed 4 nights in Feb 2025

10/10 Excellent

Patricia S

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and good breakfast
Stayed 5 nights in Feb 2025

10/10 Excellent

Marietta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cutest Boutique Hotel. Excellent location, the NICEST most helpful staff, CLEAN, cutesie and demure Property. My only negative comment will be that you can hear everything inside your room. They should reinforce “quite public areas from 10am-10pm” no kids should be allow to be running in the hallways at 7am in the morning. Pool hours should also be reinforced. This property is centrally located in the Wall City, is within walking distance to great restaurants and major attractions and is about 10-15 mins car ride to Boca Grande ( beach area).
Stayed 3 nights in Feb 2025

10/10 Excellent

Valentina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Casa Emma! We stayed for 10 days with my husband and my 6 month old daughter. It is very well situated, meaning a lot of restaurants, museums and attractions are at walking distance. The hotel itself is beautiful and very clean. The breakfast was always tasty and fresh! The front desk staff and the cleaning team was simply incredible. They were all extremely kind, professional and always willing to help. The area is safe and overall I would recommend this beautiful boutique hotel. I would only suggest to put bedside tables in each bedroom!
Stayed 9 nights in Jan 2025

10/10 Excellent

Niria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very walkable to all areas. The AC was amazing during the hot days and nights and pool was great to cool off in. Wish it had a mini fridge but honestly can’t complain.
Stayed 4 nights in Feb 2025

4/10 Poor

Javier

Traveled with group
Disliked: Cleanliness, staff & service, room comfort
There are better options at Cartagena
No es una buena opción de alojamiento. Lo único positivo es que queda en el centro, dentro de la zona amurallada. El hotel es pequeño (entiendo que es Boutique, pero para mí no clasifica como boutique) el cuarto es muy pequeño... solo cabe una cama queen y no hay mesitas de noche. El baño es super incómodo, no hay mucho espacio donde dejar las cosas... Hubo un error en el check-in pues me volvieron a cobrar... para el primer desayuno casi que tuve que tomarlo sentado en el suelo...no había espacio en una mesa que habilitan para coworking y como comedor. En la piscina solamente puede estar una familia / pareja. Hubiese preferido un hotel en la zona de Morros, con buena piscina y acceso a la playa.
Stayed 2 nights in Jan 2025

10/10 Excellent

Claudia C.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Maria Fernanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and property are nice clean and modest but that’s all you need. We loved the staff, the traditional breakfast, and it was very accessible to walk anywhere in the walled city.
Stayed 5 nights in Jan 2025

10/10 Excellent

Vojtech

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very newly refurbished at the time of my stay. The bed was very comfortable, aircon efficient (much needed in the hot weather) and it's walking distance to most parts of the old town. Staff were extremely friendly too. I would definitely stay there again!
Stayed 2 nights in Nov 2024

2/10 Terrible

Maria

Traveled with group
No hangers! No chair insight the room. No soap to shower. Very poor amenities.
Stayed 5 nights in Jan 2025

10/10 Excellent

Justin

Stayed 14 nights in Jan 2025

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an incredible hotel - the staff is beyond helpful, and the location is in the middle of so many historic and cultural attractions. The hotel is very clean, the breakfasts were great, and both Kevin and Sandra went out of their way to answer questions, provide information and make recommendations. Our room was not huge, but it definitely was comfortable and provided us with AC, wifi, comfortable bathroom. We would definitely stay there again!
Stayed 3 nights in Jan 2025

10/10 Excellent

Liliana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio excelente, cómodo, limpio, serviciales definitivamente cuando regrese lo eligiera otra vez.
Stayed 3 nights in Jan 2025

8/10 Good

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Found this on a whim thru Expedia. The room was clean and cozy. Beautiful hotel and the pool was divine. The only thing I didn’t like was they only had hot water and it’s hot in Cartagena. Overall great stay. Felt safe. Close to restaurants, shopping, etc
Stayed 1 night in Jan 2025

6/10 Okay

Jerry

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Dec 2024