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Hotel Casa La Factoria by Faranda Boutique, a member of Radisson Individuals

4.5 star property

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Photo gallery for Hotel Casa La Factoria by Faranda Boutique, a member of Radisson Individuals

Outdoor spa tub
Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, blackout drapes
Suite, 2 Bedrooms, Non Smoking, Balcony | Living area | 32-inch Smart TV with digital channels
Outdoor pool
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Spa
  • Room service
  • Laundry

Explore the area

Map
Calle de La Factoria, Cra 3ra # 36 - 13, Centro Historico, Cartagena, 130001
  • Walls of Cartagena
    ‪3 min walk‬
  • Clock Tower
    ‪6 min walk‬
  • Cartagena de Indias Convention Center
    ‪12 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Pool View

Room, 1 King Bed, Non Smoking, Pool View | Premium bedding, minibar, in-room safe, blackout drapes

Room, 1 King Bed, Non Smoking, Pool View

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Balcony

Suite, 2 Bedrooms, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, blackout drapes

Suite, 2 Bedrooms, Non Smoking, Balcony

  • 603 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, blackout drapes

Premium Room, 1 King Bed, Non Smoking

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Premium bedding, minibar, in-room safe, blackout drapes

Room, 1 Queen Bed, Non Smoking

  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed, Non Smoking

Premium Room, 1 Queen Bed, Non Smoking | Premium bedding, minibar, in-room safe, blackout drapes

Premium Room, 1 Queen Bed, Non Smoking

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, blackout drapes

Room, 1 King Bed, Non Smoking

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Voilá Centro Histórico

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.6 out of 5, Wonderful, (562)
The price is $194
per night
$194 total
includes taxes & fees
Mar 26 - Mar 27
Voilá Centro Histórico

About this property

Hotel Casa La Factoria by Faranda Boutique, a member of Radisson Individuals

4.5-star hotel in Cartagena Walled City
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a sauna, and spa services.
Hotel Casa La Factoria by Faranda Boutique, a member of Radisson Individuals offers 28 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 32-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
In addition to a full-service spa, Hotel Casa La Factoria by Faranda Boutique, a member of Radisson Individuals features an outdoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Hotel Casa La Factoria by Faranda Boutique, a member of Radisson Individuals is a smoke-free property.

Guests are offered a complimentary full breakfast each morning.
La Candelaria - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Candelaria

Things to do

  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for COP 220000 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 40000 per vehicle (one-way)
  • Airport shuttle fee per child: COP 40000 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 220000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number RNT 60370

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:30 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Casa Factoria Faranda Boutique Hotel Cartagena
Casa Factoria Faranda Boutique Hotel
Casa Factoria Faranda Boutique Hotel Cartagena
Casa Factoria Faranda Boutique Hotel
Casa Factoria Faranda Boutique Cartagena
Casa Factoria Faranda Boutique
Hotel Casa La Factoria by Faranda Boutique Cartagena
Cartagena Casa La Factoria by Faranda Boutique Hotel
Hotel Casa La Factoria by Faranda Boutique
Casa La Factoria by Faranda Boutique Cartagena
Casa Factoria Faranda Boutique
Casa La Factoria by Faranda Boutique

Hotel Casa La Factoria by Faranda Boutique, a member of Radisson Individuals Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 174 out of 248 reviews
Rating 8 - Good. 45 out of 248 reviews
Rating 6 - Okay. 16 out of 248 reviews
Rating 4 - Poor. 7 out of 248 reviews
Rating 2 - Terrible. 6 out of 248 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming! Close to everything so I could walk where I needed to go!
Stayed 2 nights in Dec 2024

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Rose Francine Anjanneth, Langford

Stayed 7 nights in Aug 2024

8/10 Good

DANIEL, Scarborough

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is helpful and doing their best despite that not everyone is english speaking. Just be polite and don't forget to tip. (Just don't expect any Emirates or USA luxury). Lovely boutique hotel located in unique building with main pool on the main floor and little jacuzzi pool on rooftop with sunbeds, sauna and spa. Take in count to climb some stairways ups and downs (No elevator!). Except small list of imperfections here and there, like long waiting for hot water in the shower, shower door not closed tightly with leaking water :) and few facilities need small upgrades around the hotel is nice and good enough for pleasant stay. Leave AC working on, 23-25c to take away high humidity in your room. Breakfast buffet is lovely with fresh prepared eggs and pastry. Be careful of Bocagrande beach area overloaded with scammers (don't order anything without seeing real menu in front of you!). After all, We would definitely recommend this hotel to stay in Cartagena. Awesome location and close to everything. Special thanks also to Kevin at Reception, for all tips / advices and welcoming us so nicely.
Stayed 8 nights in Oct 2024

10/10 Excellent

Amanda

Stayed 4 nights in Oct 2024

10/10 Excellent

LEAH

Stayed 2 nights in Nov 2024

8/10 Good

Kimberly

Stayed 1 night in Nov 2024

10/10 Excellent

Ignacio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, fantastic service
Stayed 3 nights in Nov 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service the staff are so welcoming and accommodating
Stayed 4 nights in Nov 2024

10/10 Excellent

Claudia Mabel

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place!
Stayed 4 nights in Oct 2024

10/10 Excellent

Duniesky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located
Stayed 3 nights in Nov 2024

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

BERNARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

4/10 Poor

Valentina Ortiz

Traveled with family
Disliked: Staff & service, amenities
The property’s infrastructure was overall nice, the only amenity that didn’t look like the pictures was the jacuzzi, it was super small it could barely fit two people, it also can’t be considered a jacuzzi because the water wasn’t even hot, it was just cold water with bubbles, the overall state was deplorable. In the room you’re able to hear everything that is going on outside, it has no noise cancellation whatsoever. I also had a massage session which was supposed to be a relaxing massage but it ended up being more like an esthetic massage, I have never felt worse in a massage in my whole life. The people who work here weren’t attentive or nice to you as soon as they notice that you’re not a foreigner, the whole time I was there the service was bad, I used the restaurant and they would never want to bring me coffee or take my order and once they did it would take them a long time to bring it even though I was the only person there l. It is such a shame that such a beautiful place has people like that working, I went on this vacation to have a nice time and relax and I ended up feeling even worse than at the beginning of the vacation. I definitely wouldn’t recommend this place.
Stayed 2 nights in Oct 2024

10/10 Excellent

Latoya

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a must stay. We were here for 4 nights. Easy to walk to restaurants , shopping , or Uber cheaply everywhere. Staff was amazing with communication in English and helping me book great tours.
Stayed 4 nights in Oct 2024

10/10 Excellent

Alam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Fernando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5/5 Stars "Exceptional Stay at Hotel Casa La Factoria! I recently had the pleasure of staying at Hotel Casa La Factoria, and I must say, it exceeded all my expectations. The hotel's charming ambiance, impeccable service, and attention to detail made my stay truly unforgettable. The rooms were tastefully decorated, spacious, and spotlessly clean. The staff were warm, friendly, and went above and beyond to ensure my comfort. The hotel's location was perfect, within walking distance to everything restaurants and bars. What truly sets Hotel Casa La Factoria apart is its genuine hospitality. From the welcome drink to the thoughtful gestures, every moment felt like home. Thank you to the entire team for creating a wonderful experience. I highly recommend Hotel Casa La Factoria to anyone seeking a tranquil retreat in Cartagena. I'll definitely return! Highlights: •⁠ ⁠Charming ambiance •⁠ ⁠Impeccable service •⁠ ⁠Clean and spacious rooms •⁠ ⁠Perfect location •⁠ ⁠Excellent amenities Rating Breakdown: •⁠ ⁠Cleanliness: 5/5 •⁠ ⁠Service: 5/5 •⁠ ⁠Location: 5/5 •⁠ ⁠Value: 5/5 •⁠ ⁠Overall: 5/5 Recommendation: Don't hesitate to book Hotel Casa La Factoria for an unforgettable stay!"
Stayed 5 nights in Sep 2024

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time and super cute and clean rooms
Stayed 3 nights in Jun 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 5 nights in Sep 2024

10/10 Excellent

Sereina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how close it was to shopping, dining, and other tourist attractions. The staff was friendly, and very responsive. The only small complaint I had, was the water from the shower comes out and goes into the room if you don’t put a towel to absorb the water.
Stayed 4 nights in Jul 2024

8/10 Good

Rupa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was fantastic overall! However, the rooms could benefit from improved lighting. Without natural light, the interiors feel quite dark and dim, making it difficult to get ready comfortably.
Stayed 3 nights in Sep 2024

10/10 Excellent

Monika Tinoco

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming and perfectly located small hotel in the old town. Wonderful staff, small breakfast area with a large selection of traditional Colombian flavours.
Stayed 3 nights in Sep 2024