Casa Carolina Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Casa Carolina Hotel

Terrace/patio
Exclusive Double Room, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, minibar
Exclusive Double Room, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, minibar
Terrace/patio
Exclusive Double Room, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, minibar

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Spa
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Calle del Arzobispado 34 -14, Cartagena, Bolivar, 1957-5
  • Bolivar Square
    ‪3 min walk‬
  • Cartagena Cathedral
    ‪3 min walk‬
  • Palace of the Inquisition Cartagena Historical Museum
    ‪3 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪16 min drive‬

Room options

Exclusive Double Room

  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Exclusive Double Room, 1 Bedroom

  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Double Room

  • Sleeps 2
  • 1 King Bed

Deluxe Double or Twin Room, 1 Bedroom

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Bedroom

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Casa Carolina Hotel

Hotel in Cartagena Walled City
Along with 2 outdoor pools, this hotel has a rooftop terrace and spa services. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
Casa Carolina Hotel offers 15 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Casa Carolina Hotel features 2 outdoor swimming pools. Public areas are equipped with complimentary wireless Internet access. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a rooftop terrace, spa services, and multilingual staff.

Casa Carolina Hotel has designated areas for smoking.

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and noon. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to noon
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee; reservation required

Things to do

  • 2 outdoor pools
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Living room
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 20000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Casa Pombo
Casa Pombo Apartment
Casa Pombo Apartment Cartagena
Casa Pombo Cartagena
Casa Pombo
Casa Carolina Hotel Hotel
Casa Carolina Hotel Cartagena
Casa Carolina Hotel Hotel Cartagena

Casa Carolina Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 54 out of 76 reviews" "
Rating 8 - Good. 15 out of 76 reviews" "
Rating 6 - Okay. 4 out of 76 reviews" "
Rating 4 - Poor. 1 out of 76 reviews" "
Rating 2 - Terrible. 2 out of 76 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Camilo

Liked: Cleanliness, room comfort
Best in Cartagena
Beautiful place. Breathtaking architecture and great staff.
Stayed 1 night in Aug 2021

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, room comfort
Nice but very inconvenient for electronics!
Great hotel, extremely well located, incredible and very nice staff. Rooms are generous in size. However, if you plan to stay for a week or so, as I did, remember to bring one or two extension chords. There is physically no place (different than the high table) to plug any laptop, telephone, chargers, etc. A big inconvenience if you go there in business or family recreation. The desk on the room has absolutely no place to plug anything, none, period. No idea who designed this hotel renovation, but in today’s technology devices none of them are served by this hotel. Strongly recommend that the worn down night table lamps be replaced by ones that provide that feature.
Stayed 6 nights in Jun 2021

10/10 Excellent

Carlos

Liked: Cleanliness, room comfort
Amazing stay! Highly recommended.
It was amazing, the hotel is beautiful with great AC (much needed). The staff were so helpful, they were able to get us some food and drinks after hours during the curfew. They knew how to get a hold of the doctors for a covid test. I will be back.
Stayed 3 nights in May 2021

10/10 Excellent

Mercedes

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Mercedes

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Stayed 4 nights in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, room comfort
Beautiful Pictures
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
Overall enjoyed my stay here! Only complaint was the construction and lack of front desk upon arrival, but the staff was very helpful otherwise.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house was beautiful, amazing staff, friendly and helpful, the location fantastic... Everything was great.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019

10/10 Excellent

Paola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and staff it’s absolutely gorgeous. The bed could’ve been softer though, but I’d stay here again in an instant
Stayed 4 nights in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 7 nights in Jun 2019

10/10 Excellent

ML

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was just as beautiful as the pictures! Wonderful architecture, private and secluded villas, great rooftop and pool areas!
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
For the price you pay you should receive better service and the hotel should have more public apace such as lobby, storage room, whasrooms, business centre, etc.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

E, Nyc

Liked: Cleanliness, property conditions & facilities, room comfort
Beautifully restored historic mansion with interior pools, lush plantings and gorgeous design. Sprawling suites with charm and complete amenities.
Stayed 4 nights in Aug 2018