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Estelar Cartagena de Indias Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Estelar Cartagena de Indias Hotel

Sauna, body treatments, body wraps, body scrubs, facials
Premium bedding, in-room safe, desk, laptop workspace
Rooftop bar
Reception
Interior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Hot Tub

Explore the area

Map
Carrera 1 con Calle 12 Esquina, Cartagena, Bolivar, 130001
  • Bocagrande Beach
    ‪2 min walk‬
  • Clock Tower
    ‪20 min walk‬
  • Cartagena de Indias Convention Center
    ‪4 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪10 min drive‬

Room options

View all photos for Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed) | Premium bedding, in-room safe, desk, laptop workspace

Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

9.8 out of 10
Exceptional
(17 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(29 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Room amenity

Standard Room, 2 Twin Beds

8.8 out of 10
Excellent
(60 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room Standard

Premium bedding, in-room safe, desk, laptop workspace

Twin Room Standard

  • Sleeps 3

View all photos for Room Superior

Premium bedding, in-room safe, desk, laptop workspace

Room Superior

  • Sleeps 3

View all photos for Double Room Standard

Premium bedding, in-room safe, desk, laptop workspace

Double Room Standard

  • Sleeps 3

View all photos for Suite Junior

Premium bedding, in-room safe, desk, laptop workspace

Suite Junior

  • Sleeps 3

Double Standard Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

Double/Twin Standard (2Ad)

  • Sleeps 2

Double

  • Sleeps 2

Single

  • Sleeps 1

Double/Twin(2Ad + 1Chd) Sofa Bed

  • Sleeps 3

Single Superior

  • Sleeps 1

Double Superior

  • Sleeps 2

Standard Room Triple

  • Sleeps 3

Similar properties

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  • Pool
  • Spa
  • Pet friendly
  • Kids pool
4.7 out of 5, Exceptional, (1331)
$190 nightly
The price was $238
The price is $190 total
All taxes and fees included in total
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About this property

Estelar Cartagena de Indias Hotel

4-star hotel in Bocagrande
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a sauna.
Estelar Cartagena de Indias Hotel offers 338 accommodations with safes and complimentary toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. The spa is open select days.
Estelar Cartagena de Indias Hotel features a full-service spa, 3 hot tubs, an outdoor pool, and a sauna. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 4 meeting rooms. This Beaux Arts hotel also offers a children's pool, a fitness center, and a rooftop terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Estelar Cartagena de Indias Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Restaurante Piso 12 - This theme restaurant serves breakfast, lunch, and dinner.
51SKYBAR - Onsite rooftop bar. Open daily.
Lobby Bar Piso 15 - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 51SKYBAR
  • Lobby Bar Piso 15
  • Restaurante Piso 12

Things to do

  • 3 hot tubs
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 52 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Breakfast is not included in the Breakfast rate for children 12 years and under. Breakfast for children can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 95200 per pet, per night
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 70000 per vehicle (roundtrip)
  • Pet fee: COP 95200 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Estelar Cartagena De Indias Hotel Centro De
Estelar Cartagena Indias Hotel
Estelar Indias Hotel
Estelar Cartagena Indias
Estelar Indias
Estelar Cartagena De Indias
Estelar Cartagena de Indias Hotel Hotel
Estelar Cartagena de Indias Hotel Cartagena
Estelar Cartagena de Indias Hotel Hotel Cartagena

Estelar Cartagena de Indias Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 888 out of 1251 reviews
Rating 8 - Good. 173 out of 1251 reviews
Rating 6 - Okay. 80 out of 1251 reviews
Rating 4 - Poor. 49 out of 1251 reviews
Rating 2 - Terrible. 61 out of 1251 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Donald, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellent. The people are friendly and speak English. The manager is able and willing to help in case of any problems, as long as you are respectful.
Stayed 7 nights in Apr 2025

10/10 Excellent

Yohana

Liked: Cleanliness, staff & service, property conditions & facilities
Most beautiful experience
Stayed 3 nights in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, quiet and well kept. The pool was out of order my second day of the stay so that was an inconvenience but they did provide transportation to another hotel for the use of pool. The breakfast buffet was mediocre but great views of the beach.
Stayed 3 nights in Mar 2025

10/10 Excellent

Shanese, Baltimore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing ! Jorge was the best!
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Amenities
Excellent staff . They are very friendly and ready to assist you at any moment. Always happy to serve you and respond to any request . The hotel very clean , the suites pretty alive with sun shine , nice air conditioning and super clean . Kudos to house keeping .
Stayed 4 nights in Apr 2025

2/10 Terrible

Matthew

Stayed 1 night in Apr 2025

10/10 Excellent

Perry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great setting, very modern. Spacious. Great hospitality and location
Stayed 1 night in Apr 2025

6/10 Okay

Jocelyn, Miramar

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities
Staff at the pool can do better when it comes to service, they are very slow. Management can come with a formula for guess if needed.
Stayed 3 nights in Mar 2025

8/10 Good

Jocelyn, Miramar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel seems pretty, the pool was closed for 3 out the 4 days I was there and service at the pool for the day it was opened below standard. Guest aren’t allowed to enter your room unless they’re at the same hotel. $125 daily guest fee which is absurd.
Stayed 1 night in Mar 2025

10/10 Excellent

Martine

Stayed 4 nights in Mar 2025

8/10 Good

Deslande

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

D'Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, staff was very friendly.
Stayed 6 nights in Feb 2025

6/10 Okay

Sherise

Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Clarence, PALMDALE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really nice, and convenient and walkable to stores and restaurants. The staff is very nice. Very nice. The included breakfast was the same every morning, and wished they switched it up a few, but we ended up walking to another breakfast spot not to far away. Lastly, I thought the hotel was a bit pricey, but that was my opinion. Other than that, I loved the place!
Stayed 9 nights in Mar 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel :)
Stayed 2 nights in Mar 2025

10/10 Excellent

Nury N

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were extremely happy staying at Estelar. Since the moment we arrived until the end we were treated like king and queen. Very beautiful pool, views, sky 51 rooftop breathtaking. Thank you all.
Stayed 7 nights in Mar 2025

10/10 Excellent

Ana carolina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was well located
Stayed 4 nights in Mar 2025

10/10 Excellent

HEILYN

Liked: Property conditions & facilities
Love it.
Stayed 3 nights in Mar 2025

4/10 Poor

Reuben

Traveled with group, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Communication with staff was difficult! I was overcharged and overwhelmed with staff not understanding conversion with currency! I had a friend who came on the last day to pick up a package for his wedding day and was charged 500,000 COP for only 30mins! I called several times to get my room cleaned and didn’t get it clean for days even when I called for room service (toilet) couldn’t flush! I gave videos of the condition of my room not being clean! I also experienced a bit of racism which I wouldn’t expect especially traveling to Columbia! Staff weren’t attentive to my needs as well as my friend who we came down to celebrate! As I kept calling the hotel this afternoon to tell them that I am missing two expensive watches! And a ring from my bag! I would never stay at this location ever! My experience was horrible! Only experience that was enjoyable were the welcoming staff downstairs and Jorge who took my bag on the 1st date and was friendly and knowledgeable!
Stayed 6 nights in Mar 2025

2/10 Terrible

Patricio Alejandro, Pembroke Pines

Stayed 1 night in Mar 2025

10/10 Excellent

Oliver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, amazing breakfast spread included, rooms are quite spacious, pool is nice, staff is great,
Stayed 4 nights in Mar 2025

10/10 Excellent

Ricardo

Stayed 5 nights in Mar 2025