See all properties

Estelar Cartagena de Indias Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Estelar Cartagena de Indias Hotel

Sauna, body treatments, body wraps, body scrubs, facials
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Interior detail
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Hot Tub
  • Bar
  • Room service
  • Pool
  • Breakfast available

Explore the area

Map
Carrera 1 con Calle 12 Esquina, Cartagena, Bolivar, 130001
  • Bocagrande Beach
    ‪1 min walk‬
  • Clock Tower
    ‪19 min walk‬
  • Cartagena de Indias Convention Center
    ‪3 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪10 min drive‬

Room options

View all photos for Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed) | Premium bedding, in-room safe, desk, laptop workspace

Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

  • 391.4 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 391.4 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Room amenity

Standard Room, 2 Twin Beds

  • 355.8 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 355.8 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room Standard

Premium bedding, in-room safe, desk, laptop workspace

Twin Room Standard

  • Sleeps 3

View all photos for Room Superior

Premium bedding, in-room safe, desk, laptop workspace

Room Superior

  • Sleeps 3

View all photos for Double Room Standard

Premium bedding, in-room safe, desk, laptop workspace

Double Room Standard

  • Sleeps 3

View all photos for Suite Junior

Premium bedding, in-room safe, desk, laptop workspace

Suite Junior

  • Sleeps 3

Similar properties

Aromatherapy, Swedish massages, sports massages, body scrubs

Hyatt Regency Cartagena

  • Pool
  • Spa
  • Pet friendly
  • Kids pool
4.6 out of 5, Wonderful, (1310)
The price is $375
per night
$375 total
includes taxes & fees
Mar 26 - Mar 27
Hyatt Regency Cartagena

About this property

Estelar Cartagena de Indias Hotel

4-star hotel in Bocagrande
At Estelar Cartagena de Indias Hotel, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa.
Estelar Cartagena de Indias Hotel offers 338 accommodations with safes and complimentary toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. The spa is open select days.
Estelar Cartagena de Indias Hotel features a full-service spa, 3 hot tubs, an outdoor pool, and a sauna. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 4 meeting rooms. This Beaux Arts hotel also offers a children's pool, a fitness center, and a rooftop terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Estelar Cartagena de Indias Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Restaurante Piso 12 - This theme restaurant serves breakfast, lunch, and dinner.
51SKYBAR - Onsite rooftop bar. Open daily.
Lobby Bar Piso 15 - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 51SKYBAR
  • Lobby Bar Piso 15
  • Restaurante Piso 12

Things to do

  • 3 hot tubs
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 52 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Breakfast is not included in the Breakfast rate for children 12 years and under. Breakfast for children can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 95200 per pet, per night
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 70000 per vehicle (roundtrip)
  • Pet fee: COP 95200 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Estelar Cartagena De Indias Hotel Centro De
Estelar Cartagena Indias Hotel
Estelar Indias Hotel
Estelar Cartagena Indias
Estelar Indias
Estelar Cartagena De Indias
Estelar Cartagena de Indias Hotel Hotel
Estelar Cartagena de Indias Hotel Cartagena
Estelar Cartagena de Indias Hotel Hotel Cartagena

Estelar Cartagena de Indias Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 797 out of 1164 reviews
Rating 8 - Good. 172 out of 1164 reviews
Rating 6 - Okay. 79 out of 1164 reviews
Rating 4 - Poor. 51 out of 1164 reviews
Rating 2 - Terrible. 65 out of 1164 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Brandon, Barranquilla

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in Dec 2024

10/10 Excellent

Taichi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet overlooking beautiful ocean was incredible. And the infinity pool with kiddie pool was also very enjoyable. The staffs were always friendly and approachable. Definitely would love to stay here again.
Stayed 7 nights in Dec 2024

4/10 Poor

RICARDO

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Demora de 40 para recibir la habitación en check in. Falta de atención del personal del restaurant del desayuno. Pésima respuesta para atender un requerimiento de llevar agua a la habitación, Se hicieron 4 llamadas en 4 horas para solicitarlo hasta que finalmente enviaron al encargado.
Stayed 6 nights in Nov 2024

10/10 Excellent

Joy

Stayed 2 nights in Nov 2024

10/10 Excellent

lizeth

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and family friendly
Stayed 3 nights in Dec 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Bryce

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Dec 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very organized, great location. Educated staff
Stayed 2 nights in Nov 2024

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

4/10 Poor

Adrian

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The location is great. The staff is usually great, but this time they gave me a room that someone was using, however they did correct this, but never explained to me what happened. It seemed as though the person that checked me in had something to do with this situation and I never felt comfortable after that because I was wondering what he was up to. One morning I had no running water for a while in my room which caused me to miss breakfast, again the situation was solved, but cost me some time. Next, every night that I was there my room key didn't work, so I would have to go back to the lobby for them to adjust my key. Other than that it was great to be greeted with smiles everyday
Stayed 4 nights in Nov 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous facilities, convenient location. Awesome staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Angel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Just bad experience with one one breakfast attender he try to ell mei can’t afford to stay there
Stayed 1 night in Nov 2024

10/10 Excellent

Jon-Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, and accessible
Stayed 5 nights in Nov 2024

8/10 Good

Victor

Liked: Cleanliness, amenities, property conditions & facilities
The only issue is that I have is to bring guest, they want another 100 dollars per guest. Even the of the guest won’t be staying the night. Rules are rules however knowing this now, I will not stay again there. If I’m paying top dollar, to stay there I have the right to bring a guest in whenever I want. But because you cannot bring guest and get charged 100 dolasrs I won’t stay here again.
Stayed 5 nights in Nov 2024

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, courteous, and helpful
Stayed 5 nights in Aug 2024

10/10 Excellent

David, NEW YORK

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
great
Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasant stay
This hotel is great but they need to put air conditioning in the gym. It’s too hot to without.
Stayed 4 nights in Nov 2024

10/10 Excellent

Judith

Stayed 3 nights in Sep 2024

10/10 Excellent

Tanya, Clinton

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Average area, no complaints. close to food and shopping
Stayed 4 nights in Nov 2024

10/10 Excellent

NICOLAS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Nov 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and property was amazing. Definitely coming back
Stayed 2 nights in Nov 2024

8/10 Good

Franklin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
National beers were very expensive
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Every person who works there went Above and beyond to make our stay fabulous The location was perfect a short walk or cab ride to El Centro or down the beach. Luis Julio Roger And Carlos made our time at the pool amazing. We will be back.
Stayed 9 nights in Nov 2024

10/10 Excellent

Yesenia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and made us feel welcome at all times.
Stayed 3 nights in Nov 2024