2/10 Terrible
Jose
Business traveler
Mar 14, 2025
Disliked: Staff & service, amenities
Jose
Stayed 3 nights in Mar 2025
Estelar Cartagena de indias
3.0 star property
Choose dates to view prices
Photo gallery for Estelar Cartagena de indias
Reviews
2.02.0 out of 10
Popular amenities
- Bar
- Breakfast available
- Pool
- Housekeeping
- 24/7 front desk
- Air conditioning
Explore the area
Cra 1 calle 12, Cartagena, Bolivar, 130001
- Bocagrande Beach1 min walk
- Clock Tower19 min walk
- Cartagena de Indias Convention Center3 min drive
- Cartagena (CTG-Rafael Núñez Intl.)15 min drive
Room options
View all photos for Classic Room, Beach View
Classic Room, Beach View
- Beach view
- Sleeps 6
- 3 Double Beds
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About this property
Estelar Cartagena de indias
3-star hotel in Bocagrande
This hotel features 2 outdoor pools, a restaurant, and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area and a 24-hour front desk are onsite. Change of towels is available on request.
Estelar Cartagena de indias offers 2 accommodations with complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
2 outdoor swimming pools are on site.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wired and wireless Internet access is complimentary. Estelar Cartagena de indias features 2 outdoor swimming pools.
A complimentary manager's reception is offered each day.
Estelar Cartagena de indias has a restaurant on site.
Languages
Spanish
Property amenities
Internet
- Available in all rooms: Free WiFi and wired internet
- Available in some public areas: Free WiFi and wired internet
Parking and transportation
- No onsite parking available
Food and drink
- Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: COP 15,000 for adults and COP 10,000 for children
- A bar/lounge
- A restaurant
- Coffee and tea in common areas
- Free daily manager's reception
Things to do
- 2 outdoor pools
Family friendly
- 2 outdoor pools
Conveniences
- 24-hour front desk
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Housekeeping (daily)
Accessibility
- No elevator
Room amenities
Bathroom
- Free toiletries
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
More
- Air conditioning (climate-controlled)
Policies
Check-in
Check-in time starts at 2:30 PM
Check-out
Check-out before noon
Special check-in instructions
Guests will receive key retrieval information
This property doesn't offer after-hours check-in
Access methods
Staffed front desk, key retrieval
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash Breakage deposit: COP 100000 per day
- Cleaning fee: COP 100000 per accommodation, per stay
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately COP 15000 for adults and COP 10000 for children
- Housekeeping fee: COP 100000 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 24890
We should mention
This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Property is also known as
Estelar Cartagena De Indias
Estelar Cartagena de indias Hotel
Estelar Cartagena de indias Cartagena
Estelar Cartagena de indias Hotel Cartagena
Estelar Cartagena de indias Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 2 reviews
2 - Terrible
2
6.0/10
Cleanliness
2.0/10
Staff & service
2.0/10
Amenities
6.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
2/10 Terrible
Carlos J
Mar 10, 2025
Muy mal.
La reservacion fue cancelada, el hotel acepto la cancelacion y anuncio la devolucion del dinero y esta es la hora que no me han reintegrado los fondos.
Carlos J
Stayed 3 nights in Mar 2025