This hotel features concierge services, laundry facilities, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include tour/ticket assistance and a garden.
Casa Franco Hotel offers 11 accommodations with air conditioning. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels and pay movies.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This Cartagena hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite self parking is complimentary.
Casa Franco Hotel has designated areas for smoking.
A complimentary continental breakfast is served each morning between 7:30 AM and 10:00 AM.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Street parking available
Free self parking on site
Onsite parking options include a carport
Food and drink
Free continental breakfast available daily 7:30 AM to 10:00 AM
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
Terrace
Accessibility
No elevator
More
Designated smoking areas
Room amenities
Bathroom
Private bathroom
Shower
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Pay movies
More
Air conditioning
Individual decor
Individual furnishings
Laptop workspace
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector
We should mention
This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property
Property is also known as
Hotel Palma Bahia
HOTEL CARTAGENA D' LuX
Casa Franco Hotel Hotel
Ayenda Casa Franco 1809
Casa Franco Hotel Cartagena
Casa Franco Hotel Hotel Cartagena
Casa Franco Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Hotel Casa Franco.
Carrera 5 #6-75Boca Boca Grande-Cartagena de India-Colombia.
Expreso mi sincero agradecimiento por la excepcional hospitalidad y servicio de su hotel durante mi reciente estadía. La atención al detalle y el compromiso con la satisfacción del cliente realmente hicieron que mi experiencia fuera memorable.
Desde el momento en que llegué, el personal de Casa franco, garantizó un ambiente cálido y acogedor. Las cómodas habitaciones, las deliciosas opciones gastronómicas y el impecable servicio de limpieza superaron mis expectativas. Me impresionó especialmente la fluidez con la que todo estuvo organizado y el comportamiento amistoso de los miembros de su equipo.
Una vez más, gracias por brindarnos una estadía tan placentera. Recomendaré su hotel a amigos y colegas y espero tener la oportunidad de regresar en el futuro
Un afectuoso saludo.
Soledad de Elorriaga.
Maybe if i where in a different room it would have been better i was on the bottom right next to the reception desk. I could hear everything outside my room and they where doing repairs all day so i could hear it all. And there where crickets and huge water bugs in the room. The bed came with only a sheet and no blanket
Day 1: Arrived early for check in and was told an additional charge would need to be made as a result so had to walk around for 4 hours. Check-in: Had to switch rooms 3 times (first room was right next to car park when I asked for a quiet room, second room had no hot water). WiFi was poor and dropped out frequently. In third room there was barely any water to shower with (still no hot water) so checked out early and went to airbnb
No towels were provided for guests. No blankets are provided for the rooms. There were insects in my room when I first arrived. No hot water in the rooms. There are other hotels nearby for the same price point that have much better facilities
When arrived to the hotel, hotel stuff told me that room was not available for 2 days, only for 1 day, and that they would like me to put to the another hotel, not in the center or close.
After I showed my reservation and told I will not go anywhere, they start searching for a room and found me one.
The stuff was great! They tried to help me out with overbooking and made a longer check-out time for me. Thanks!