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Hampton By Hilton Cartagena

3.5 star property

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Photo gallery for Hampton By Hilton Cartagena

Outdoor pool
1 Queen Room Nonsmoking W/sofabed | In-room safe, desk, laptop workspace, soundproofing
Rooftop terrace
Lobby sitting area
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Housekeeping
  • Laundry
$103
Nov 2 - Nov 3

Explore the area

View in a map
Calle 8 Av San Martin, Cartagena, 130001
  • Place, Bocagrande Beach
    ‪2 min walk‬
  • Place, Clock Tower
    ‪4 min drive‬
  • Place, Cartagena de Indias Convention Center
    ‪5 min drive‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪13 min drive‬

Room options

View all photos for 1 Queen Bed Nonsmoking

In-room safe, desk, laptop workspace, soundproofing

1 Queen Bed Nonsmoking

8.2 out of 10
Very good
(30 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Queen Room Nonsmoking W/sofabed

1 Queen Room Nonsmoking W/sofabed | In-room safe, desk, laptop workspace, soundproofing

1 Queen Room Nonsmoking W/sofabed

8.4 out of 10
Very good
(22 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for 2 Double Beds Nonsmoking

2 Double Beds Nonsmoking | In-room safe, desk, laptop workspace, soundproofing

2 Double Beds Nonsmoking

8.4 out of 10
Very good
(15 reviews)
  • 258 sq ft
  • City view
  • Sleeps 1
  • 2 Double Beds

View all photos for 1 Queen Room mobility Access Nonsmoking

In-room safe, desk, laptop workspace, soundproofing

1 Queen Room mobility Access Nonsmoking

8.8 out of 10
Excellent
(6 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds, City View (Roll-In Shower)

Room, 2 Twin Beds, City View (Roll-In Shower) | In-room safe, desk, laptop workspace, soundproofing

Room, 2 Twin Beds, City View (Roll-In Shower)

  • 226 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Non Smoking, City View

Room, 2 Twin Beds, Non Smoking, City View | In-room safe, desk, laptop workspace, soundproofing

Room, 2 Twin Beds, Non Smoking, City View

9.0 out of 10
Wonderful
(4 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Twin Room with View

  • 236 sq ft
  • Sleeps 2

Room Standard

  • 236 sq ft
  • Sleeps 2

Room Standard with View

  • 236 sq ft
  • Sleeps 3

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About this property

Hampton By Hilton Cartagena

3.5-star hotel in Bocagrande
This smoke-free hotel features an outdoor pool, a fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Hampton By Hilton Cartagena offers 135 air-conditioned accommodations with safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

32-inch flat-screen televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hampton By Hilton Cartagena features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site at this 3.5-star property. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Hampton By Hilton Cartagena is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
La Heroica - This rooftop bar overlooks the pool.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Heroica

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 11 floors
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Hilton Cartagena
Hampton Hilton Hotel Cartagena
Hampton Hilton Cartagena Hotel
Hampton By Hilton Cartagena Hotel
Hampton By Hilton Cartagena Cartagena
Hampton By Hilton Cartagena Hotel Cartagena

Reviews

Hampton By Hilton Cartagena Reviews

8.4

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 501 out of 1002 reviews
Rating 8 - Good. 289 out of 1002 reviews
Rating 6 - Okay. 118 out of 1002 reviews
Rating 4 - Poor. 45 out of 1002 reviews
Rating 2 - Terrible. 49 out of 1002 reviews

Reviews

4/10 Poor

Bernardo

Business traveler
Disliked: Room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Edison

Stayed 4 nights in Jul 2025

10/10 Excellent

Camila

Liked: Cleanliness, amenities, property conditions & facilities
TODO PERFECTO! Gran servicio! Hermoso todo! Super buena ubicacion!!
Stayed 2 nights in Jul 2025

8/10 Good

Evelin

Stayed 4 nights in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and awesome staff

Great Hotel in down town Cartagena. Less than 20 minutes from the airport. Staff are very friendly and helpful. Most speak enough English to help you get settled in. I have to say the service here in Colombia is way better than in the USA, that’s not a knock on staff in the USA but it seems like the Colombians went way above board to make your stay pleasant. The breakfast was Colombian and delicious!! Highly recommend this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien
Stayed 4 nights in Jun 2025

10/10 Excellent

Delia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very accommodating and kind
Stayed 5 nights in May 2025

10/10 Excellent

Jon

Stayed 1 night in May 2025

6/10 Okay

Maria

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The service was amazing.. Jennifer who worked in the food area was great.. The reason for giving it low stars, is because they offer dinner price to include in your stay, but the food is not dinner food, just snack food and it was the same everyday.. not ideal for a 5 night stay.. plus they would run out of some items making it hard to choose. Very disappointed because I paid for something my kids did not like to eat as I did not get to pick from a menu. Also, this Hotel is maintenance very low, not to the standards of a Hilton, I booked thinking it was like the Hamptons by Hilton I had stayed in other places but not this was more like a Days Inn not a Hamptons. Very upset for the price I paid with low quality of comfort.
Stayed 5 nights in May 2025

4/10 Poor

sammy

Reservation was not submitted correctly and the hotel had a hard time checking me in
Stayed 1 night in May 2025

10/10 Excellent

CHENYANG

Stayed 1 night in May 2025

10/10 Excellent

michel

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

Nelson Javier

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay, close to beaches, city center, and all the tourist-type thing's. The staff is beyond friendly and go above and beyond to make you feel welcomed. The best employee there, BY FAR is the concierge Francy! His level of attention and detail is unmatched by anyone at any establishment I've stayed at.
Stayed 3 nights in May 2025

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. The rooms are a little too small
Stayed 6 nights in Apr 2025

6/10 Okay

Ana

Liked: Cleanliness
Will complain about the size of the room and the breakfast. Not many options to choose from, one day had patacón and it was very dry, another day had arepas and the same… dry!! Eggs very runny.
Stayed 2 nights in Apr 2025

6/10 Okay

Roberto, Hialeah

Liked: Cleanliness, staff & service, amenities
I like the location, but the windows were dirty
Stayed 2 nights in Apr 2025

10/10 Excellent

Anibal

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Irene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ivonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, la amabilidad y atención de los empleados del hotel fue magnífica. El desayuno muy bueno, con mucha variedad. Un hotel para regresar nuevamente
Stayed 5 nights in Apr 2025

10/10 Excellent

Arcell, ALEXANDRIA

Liked: Property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel está muy centrico, a menos de 100 metros está la playa de Bocagrande en Cartagena, todo se mantiene muy limpio y agradable, tiene habitaciones recien remodeladas que están como nuevas, en una de esas me hospede yo, tiene una piscina preciosa en el último piso desde donde puedes apreciar bellas vistas de la ciudad Antigua, la bahia, la playa y toda el area moderna de hoteles y residencies que llegan hasta El Laguito de Bocagrande, tiene un lobby discreto pero acogedor, la carpeta está en el piso 16 con un salon de reception amplio y claro que también ofrece bonitas vistas de la zona, el personal es rápido y eficiente para ofrecerte alojamiento cuanto antes.Tiene desayuno incluido muy bueno muy fresco y variado, ahí conoceras a Jennifer que atiende exepcionalmente a los huéspedes, entre otros también muy competitivos en el trato y los servicios, frente al hotel hay una piquera de taxis que me fue de gran utilidad para mis salidas, también hay una agencia de turismo o de viajes donde resolví con seriedad y agrado mis paseos en Cartagena, el area está llena de restaurantes, bares, tiendas de todo tipo, mercados, oficinas de cambio de monedas y más. Hay seguridad en la entrada del Hotel, todos muy serios y prestos a servirte con gran entrega y respeto. Yo agradezco muy especialmente a Francy por sus orientaciones y ayudas en mis inquietudes y dudas. El hotel es muy seguro.
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy céntrico y acogedor, la mitad de las habitaciones están recién remodeladas y como nuevas, en una de esas estuve yo, tiene una bonita piscina en el techo con fantásticas vistas de una gran parte de la ciudad, la bahía, la playa y toda la zona turística de Bocagrande y El Laguito, el lobby es un espectáculo por su amplitud, su claridad y las comodidades que ofrece, está en el piso 16 del hotel, justo frente a la entrada hay una piquera de taxis muy conveniente para resolver inmediatamente el transporte para trasladarte a cualquier parte, hay una agencia de viajes turísticos local frente al hotel, con serias y buenas ofertas, resolví algunos de mis tour con ellos, el área en los alrededores es muy movida, hay tiendas, mercados, restaurantes, casas de cambio de moneda y otros hoteles, todo el personal en el hotel es encantador, Franci en la seguridad de la entrada te puede orientar excelentemente con cualquier duda en tus salidas, muy serio y responsable, agradezco su especial ayuda, Jennifer que me asistió en los desayunos con alta profesionalidad y entrega, las chicas de la carpeta, tan eficientes y rápidas, a todos gracias por hacer más cómoda y agradable mi estancia en Hampton de Cartagena
Stayed 2 nights in Mar 2025

8/10 Good

Roberto

Business traveler
Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Roberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025