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Hilton Cartagena

4.5 star property

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Photo gallery for Hilton Cartagena

Exterior
Exterior
Meeting facility
Executive lounge
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Bar
  • Hot Tub
  • Pool
  • Parking included
$127
Sep 30 - Oct 1

Explore the area

View in a map
Avenida Almirante Brion, El Laguito, Cartagena, 130001
  • Castillo Grande Beach
    ‪5 min walk‬
  • Bocagrande Beach
    ‪8 min walk‬
  • El Laguito Beach
    ‪8 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | View from room

Room, 1 King Bed, Corner

8.6 out of 10
Excellent
(4 reviews)
  • 668 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Bay View

Superior Suite, 1 King Bed, Bay View | 1 bedroom, premium bedding, minibar, in-room safe

Superior Suite, 1 King Bed, Bay View

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View | 1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(12 reviews)
  • 474 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

49-inch LCD TV with cable channels, TV, MP3 dock

Executive Room, 2 Queen Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 474 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Bay View

View from room

Premium Suite, 1 King Bed, Bay View

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Parlor)

View from room

Room, 1 King Bed, Accessible, City View (Parlor)

  • 474 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed (View)

Premium Room, 1 Queen Bed (View) | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 Queen Bed (View)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, City View

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(54 reviews)
  • 474 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Ocean View (Roll-In Shower)

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, Accessible, Ocean View (Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 474 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 474 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Roll-In Shower)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Accessible, City View (Roll-In Shower)

7.2 out of 10
Good
(5 reviews)
  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(32 reviews)
  • 474 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Parlor)

Suite, 2 Queen Beds (Parlor) | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Queen Beds (Parlor)

10.0 out of 10
Exceptional
(1 review)
  • 1023 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View

View from room

Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(52 reviews)
  • 474 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Parlor)

View from room

Suite, 1 King Bed (Parlor)

  • 474 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Parlor)

View from room

Suite, 2 Queen Beds (Parlor)

8.8 out of 10
Excellent
(3 reviews)
  • 1023 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

View from room

Room, 2 Queen Beds, Corner

  • 668 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area | 49-inch LCD TV with cable channels, TV, MP3 dock

Executive Suite, 1 King Bed

7.6 out of 10
Good
(7 reviews)
  • 1022 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area | 49-inch LCD TV with cable channels, TV, MP3 dock

Presidential Suite, 1 King Bed

  • 1539 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Parlor)

View from room

Suite, 1 King Bed (Parlor)

10.0 out of 10
Exceptional
(2 reviews)
  • 1023 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, Ocean View

8.6 out of 10
Excellent
(68 reviews)
  • 474 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

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4.7 out of 5, Exceptional, 1,391 reviews
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About this property

Hilton Cartagena

4.5-star resort in El Laguito
Spend the day catching some rays at the nearby beach, relaxing by one of Hilton Cartagena's 4 outdoor swimming pools, or pampering yourself at the full-service spa. Housekeeping is available on request.
Hilton Cartagena offers 341 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 49-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Cartagena resort provides complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools and 6 hot tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, a steam room, and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Hilton Cartagena you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

The resort offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a beach bar, a poolside bar, and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This luxury resort also offers a children's pool, outdoor tennis courts, and a 24-hour fitness center. Complimentary self parking is available on site, along with a car charging station.

Hilton Cartagena is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Las Chivas Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Pizza Al Forno - This family restaurant specializes in pizza. Open daily.
Pool Bar - This poolside bar serves lunch only. Open daily.
Sunset Grill - This beachfront bar specializes in Regional cuisine and serves lunch only. A children's menu is available. Open daily.
Society Lobby Bar - Overlooking the garden, this lobby lounge serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: COP 87,000 for adults and COP 43,000 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Chivas Restaurant
  • Pizza Al Forno
  • Pool Bar
  • Society Lobby Bar
  • Sunset Grill

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 4 outdoor pools
  • 6 hot tubs
  • Children's pool
  • Full-service spa
  • Playground
  • Shopping mall
  • Steam room
  • Tennis lessons
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (25,941 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • On the waterfront
  • Pool loungers
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • 100% renewable energy
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1980
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 210000 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 87000 for adults and COP 43000 for children
  • Fee for in-room wireless internet: COP 0 per stay (rates may vary)
  • Pet fee: COP 210000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cartagena Hilton
Hilton Cartagena
Hilton Hotel Cartagena
Cartagena Hilton Hotel
Hilton Cartagena Hotel Cartagena
Hilton Cartagena Hotel
Hilton Cartagena Resort

Hilton Cartagena Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 786 out of 1174 reviews
Rating 8 - Good. 235 out of 1174 reviews
Rating 6 - Okay. 97 out of 1174 reviews
Rating 4 - Poor. 27 out of 1174 reviews
Rating 2 - Terrible. 29 out of 1174 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Gina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo lindo y seguro ,,,, regresare
Stayed 3 nights in May 2025

10/10 Excellent

Edith

Liked: Cleanliness, amenities, property conditions & facilities
Location is close to everything Felt very secure Everyone was very nice
Stayed 10 nights in May 2025

10/10 Excellent

Kenneth Cochrane

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Adal

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 5 nights in May 2025

10/10 Excellent

Jenny, Marietta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views
Stayed 3 nights in May 2025

8/10 Good

Lori Colleen James

Stayed 7 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 6 nights in May 2025

10/10 Excellent

David Jose

Stayed 3 nights in May 2025

10/10 Excellent

Michael Antonio, Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 4 nights in May 2025

6/10 Okay

Marcia Elise Farmer

Disliked: Cleanliness, property conditions & facilities
Pools are great but falling apart. Tiles broken off in water so beware. ALLNpools need retiming. Furniture in lobbies extremly dirty in need of cleaning outside construction noise and debris hitting windows. Window shade in room filthy under the beds filthy. Housekeeping terrible cleaning
Stayed 10 nights in May 2025

10/10 Excellent

Ruddy Gabriel

Stayed 4 nights in May 2025

4/10 Poor

brittany a

Disliked: Property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the security and breakfast buffet.
Stayed 4 nights in May 2025

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The access to the private beach specifically for a handicap person. All the staff are just awesome there is no words to describe how amazing they are.
There was a submarine going by
The pool has easy access
The private beach
Stayed 4 nights in May 2025

10/10 Excellent

Jack R Jean

Liked: Cleanliness, amenities, property conditions & facilities
They very clean recommend to stay there again
Stayed 4 nights in May 2025

8/10 Good

juan, madison

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really close to all the places, the hotel has a taxi service by the lobby they are safe and affordable. The kids love the pool they also have good food service at the pool.
Stayed 8 nights in Apr 2025

10/10 Excellent

Ernesto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent hotel
Stayed 3 nights in May 2025

10/10 Excellent

hilda Gabriela

Liked: Property conditions & facilities
Excellent
Stayed 2 nights in Apr 2025

10/10 Excellent

Shanqueria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, amazing spa located on the property!
Stayed 4 nights in May 2025

8/10 Good

Norman

Ingrid was th best cleaning lady, if you go stay on the floor she there.. nice room ocean view..bad not bad, buffet an rhe walls are thin. You may hear your neighbors.. I may visit again.. the front desk staff is nice
Stayed 5 nights in May 2025

10/10 Excellent

Maria

excelente customer service, property very clean , excellent breakfast
Stayed 5 nights in May 2025

6/10 Okay

Paul

Coffee machine not working, they replaced after 3 Days , water runs out off the shower to the room. Not generous to guests. I asked for wake up call at early morning nobody called, I was going to the airport.
Stayed 9 nights in Apr 2025

8/10 Good

Brahim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2025

10/10 Excellent

damian

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 4 nights in Mar 2025