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Hilton Cartagena

4.5 star property

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Photo gallery for Hilton Cartagena

Exterior
Exterior
View from room
4 outdoor pools, open 8:00 AM to 8:00 PM, sun loungers
Executive lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Bar

Explore the area

Map
Avenida Almirante Brion, El Laguito, Cartagena, 130001
  • Castillo Grande Beach
    ‪5 min walk‬
  • Bocagrande Beach
    ‪9 min walk‬
  • San Felipe de Barajas Castle
    ‪8 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | View from room

Room, 1 King Bed, Corner

  • Ocean view
  • 668 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Bay View

Superior Suite, 1 King Bed, Bay View | Premium bedding, minibar, in-room safe, desk

Superior Suite, 1 King Bed, Bay View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, City View

  • City view
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

49-inch LCD TV with cable channels, TV, MP3 dock

Executive Room, 2 Queen Beds

  • City view
  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Bay View

View from room

Premium Suite, 1 King Bed, Bay View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Parlor)

View from room

Room, 1 King Bed, Accessible, City View (Parlor)

  • City view
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed (View)

Premium Room, 1 Queen Bed (View) | Premium bedding, minibar, in-room safe, desk

Premium Room, 1 Queen Bed (View)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View

  • City view
  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Ocean View (Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Accessible, Ocean View (Roll-In Shower)

  • Ocean view
  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-in Shower)

  • Ocean view
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible, City View (Roll-In Shower)

  • City view
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

  • City view
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Parlor)

Suite, 2 Queen Beds (Parlor) | Premium bedding, minibar, in-room safe, desk

Suite, 2 Queen Beds (Parlor)

  • Ocean view
  • 1023 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View

View from room

Room, 1 King Bed, Ocean View

  • Ocean view
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Parlor)

View from room

Suite, 1 King Bed (Parlor)

  • Ocean view
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Parlor)

View from room

Suite, 2 Queen Beds (Parlor)

  • Ocean view
  • 1023 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Ocean view
  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

View from room

Room, 2 Queen Beds, Corner

  • Ocean view
  • 668 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area | 49-inch LCD TV with cable channels, TV, MP3 dock

Executive Suite, 1 King Bed

  • City view
  • 1022 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area | 49-inch LCD TV with cable channels, TV, MP3 dock

Presidential Suite, 1 King Bed

  • City view
  • 1539 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Parlor)

View from room

Suite, 1 King Bed (Parlor)

  • Ocean view
  • 1023 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Ocean View

  • Ocean view
  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Aromatherapy, Swedish massages, sports massages, body scrubs

Hyatt Regency Cartagena

  • Pool
  • Spa
  • Pet friendly
  • Kids pool
4.7 out of 5, Exceptional, (1313)
$184 nightly
The price was $230
The price is $184 total
All taxes and fees included in total
Hyatt Regency Cartagena

About this property

Hilton Cartagena

4.5-star resort in El Laguito
Spend the day catching some rays at the nearby beach, relaxing by one of Hilton Cartagena's 4 outdoor swimming pools, or pampering yourself at the full-service spa. Housekeeping is available on request.
Hilton Cartagena offers 341 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 49-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Cartagena resort provides complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools and 6 hot tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, a steam room, and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Hilton Cartagena you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

The resort offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a beach bar, a poolside bar, and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This luxury resort also offers a children's pool, outdoor tennis courts, and a 24-hour fitness center. Complimentary self parking is available on site, along with a car charging station.

Hilton Cartagena is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Las Chivas Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Pizza Al Forno - This family restaurant specializes in pizza. Open daily.
Pool Bar - This poolside bar serves lunch only. Open daily.
Sunset Grill - This beachfront bar specializes in Regional cuisine and serves lunch only. A children's menu is available. Open daily.
Society Lobby Bar - Overlooking the garden, this lobby lounge serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: COP 87,000 for adults and COP 43,000 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Chivas Restaurant
  • Pizza Al Forno
  • Pool Bar
  • Society Lobby Bar
  • Sunset Grill

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 4 outdoor pools
  • 6 hot tubs
  • Children's pool
  • Full-service spa
  • Playground
  • Shopping mall
  • Steam room
  • Stereo
  • Tennis lessons
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (25,941 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • On the waterfront
  • Pool loungers
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • 100% renewable energy
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1980
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 210000 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 87000 for adults and COP 43000 for children
  • Fee for in-room wireless internet: COP 0 per stay (rates may vary)
  • Pet fee: COP 210000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cartagena Hilton
Hilton Cartagena
Hilton Hotel Cartagena
Cartagena Hilton Hotel
Hilton Cartagena Hotel Cartagena
Hilton Cartagena Hotel
Hilton Cartagena Resort

Hilton Cartagena Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 699 out of 1046 reviews
Rating 8 - Good. 212 out of 1046 reviews
Rating 6 - Okay. 83 out of 1046 reviews
Rating 4 - Poor. 24 out of 1046 reviews
Rating 2 - Terrible. 28 out of 1046 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jeffery

Liked: Cleanliness, staff & service
Staff is good, but property is showing its age. Shower took a very long tome to get warm. TV stopped working. Vendors on beach need to be controlled and limited. Harassments prevents you from wanting to go to beach area.
Stayed 5 nights in Feb 2025

10/10 Excellent

Adrienne Maria

Stayed 5 nights in Feb 2025

8/10 Good

Stephen

Traveled with partner
Liked: Amenities
Property well kept staff friendly and helpful
Stayed 5 nights in Feb 2025

10/10 Excellent

Danny

Traveled with partner
Cleanliness and next to the beach
Stayed 1 night in Feb 2025

10/10 Excellent

Karen, New Haven

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is really good
Stayed 5 nights in Feb 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities
Good trip
Stayed 3 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good view

A good solid hotel. Not new but staff kept clean and on top of maintenance.eg sweeping up leaves. Excellent service at breakfast and good food with plenty of choice. I don’t speak Spanish but enough English speaking staff. Pools area good. No hogging of sunbeds first thing. On beach and not too much hassle with local traders.
Stayed 7 nights in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
I was debating myself between the Hilton and the Hyatt hotel for my vacations in Cartagena. I am glad my choice was for the Hilton. The service is excellent, they are super kind and they do their best for you to spend a good time during your estance. The only con I can mention is that when I went to Las Chivas restaurant, the waiters were distracted and not very attentive. Except for that, I highly recommend.
Stayed 5 nights in Feb 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area and the walkway to the beach
Stayed 3 nights in Feb 2025

8/10 Good

kederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was actually better than expected, the staff are amazing and will make sure you are taken care of! The door men get you the safe and legitimate cabs but Ubers are cheaper and faster. Nice little beach area and two pools. The shower head needed to be replaced in my room but other then that it was a pretty great stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Zoilamis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, everything was very clean and relaxing.
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

Stayed 2 nights in Feb 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice for a trip, easy to get there by car or just walking,
Stayed 4 nights in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Muy bueno
Stayed 3 nights in Dec 2024

8/10 Good

Keeyona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice !
Stayed 4 nights in Jan 2025

8/10 Good

Gadi

Stayed 11 nights in Jan 2025

8/10 Good

Kunal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Four days trip

This is my second stay at Hilton Cartagena. Property is good. It is on the beach. Cleanliness on beach is overall good. Pools are well maintained. They have multiple hot tubs. That’s a plus. They charge money for the room service coffee. Buy water bottles from airport as they charge for everything in room. I had breakfast buffet only once on my recent trip. It is decent. They can squeeze fresh juice on the spot. They try to compare the service with resorts however they lack a lot of fundamentals. I’d stay here again.
Stayed 4 nights in Jan 2025

8/10 Good

Carlos, JACKSON HGTS

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very nice hotel, clean and affordable, it is an old hoteland need some updates, but in general it was a good experience, nice staff and clean rooms.
Stayed 4 nights in Jan 2025

8/10 Good

Ebony

Traveled with group
Liked: Staff & service, property conditions & facilities
Beautiful , clean hotel with nice staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

SOFYA, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay and the beach and the breakfasts and the staff !!!
Stayed 10 nights in Jan 2025

10/10 Excellent

Bruce

Stayed 1 night in Jan 2025

8/10 Good

Odell Clinton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property!!
Stayed 4 nights in Jan 2025

8/10 Good

Luis Erasmo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service.
Stayed 7 nights in Jan 2025

10/10 Excellent

Catalin

Liked: Cleanliness, staff & service, property conditions & facilities
Close to beach
Stayed 4 nights in Jan 2025

10/10 Excellent

Karla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025