Holiday Inn Express Cartagena Bocagrande by IHG

4.0 star property

Choose dates to view prices

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(47 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)
  • 291 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds

7.8 out of 10
Good
(23 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible

Suite, 1 King Bed, Accessible | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible

7.4 out of 10
Good
(6 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

8.6 out of 10
Excellent
(24 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Twin Bed

About this property

Holiday Inn Express Cartagena Bocagrande by IHG

4-star hotel in Bocagrande
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and a business center.
Holiday Inn Express Cartagena Bocagrande by IHG offers 200 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include showers.

This Cartagena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express Cartagena Bocagrande by IHG features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 2691 square feet (250 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Holiday Inn Express Cartagena Bocagrande by IHG is a smoke-free property.

A complimentary buffet breakfast is served between 6:00 AM and 10:00 AM on weekdays.
Holiday Inn Express Cartagena Bocagrande by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,691 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from February 26 to February 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 110000 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for COP 110000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 110000 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: COP 110000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cartagena Bocagrande Hotel
Holiday Inn Express Cartagena Bocagrande Hotel
Hotel Holiday Inn Express Cartagena Bocagrande Cartagena
Cartagena Holiday Inn Express Cartagena Bocagrande Hotel
Hotel Holiday Inn Express Cartagena Bocagrande
Holiday Inn Express Cartagena Bocagrande Cartagena
Holiday Inn Express Hotel
Holiday Inn Express
Express Cartagena Bocagrande

Holiday Inn Express Cartagena Bocagrande by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 523 out of 1005 reviews
Rating 8 - Good. 279 out of 1005 reviews
Rating 6 - Okay. 93 out of 1005 reviews
Rating 4 - Poor. 49 out of 1005 reviews
Rating 2 - Terrible. 61 out of 1005 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Virgilio, BOGOTA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I forgot to close the safe with 800 usd, laptop and table in it. After 3 hrs de I came back, my room was cleaned and all my things were there. That talks really good about people working there.
Stayed 2 nights in Apr 2025

10/10 Excellent

Galo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will book it again and enjoy your stay. Wonderful
Stayed 1 night in Apr 2025

4/10 Poor

Guillermo

Disliked: Cleanliness, staff & service, room comfort

Stay away

Hotel condition is not good, hard beds, small bath, horrible service. The will charge you US $80.00 (300,000 Colombian pesos) per visitor
Stayed 3 nights in Apr 2025

10/10 Excellent

Harish

Stayed 3 nights in Mar 2025

8/10 Good

Lourdes

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is ok but not the best, housekeeping skipped cleaning the room one day, breakfast was not the best, location is good, beds are confortable, staff was friendly, not so great for the price, I will look for better options next time.
Stayed 4 nights in Mar 2025

10/10 Excellent

timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday express is a great brand. Everything you need was close at hand. Staff was very polite and helpful. I hit the restaurant downstairs and upstairs same menu everywhere even for room service. The food was not that great though.
Stayed 3 nights in Mar 2025

10/10 Excellent

Amina

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

RAFAEL, Guatemala

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Viajamos mucho a Cartagena, ya sea por trabajo o vacaciones, es nuestra primera vez en el hotel y ahora será nuestro hotel de preferencia, muy bien ubicado, tienes todo a unos pasos, restaurantes, farmacias, la playa, etc. Las habitaciones muy amplias, cómodas y limpias, el hotel con decoración muy moderna, y muy bien mantenido. El servicio de las personas que te atienden es TOP, siempre con la mejor disposición y amabilidad, conocimos al Gerente del Hotel al momento del check in, fue tan amable que nos hizo sentir como en casa, y es ahí dónde entiendes todo!!Servicio, servicio, servicio!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Isabel

Stayed 9 nights in Feb 2025

10/10 Excellent

Jaime

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to be , nice Area, great staff
Stayed 3 nights in Mar 2025

8/10 Good

Kaya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, and convenient location. The staff were incredibly friendly and helpful. Its location is in close proximity to the wall and Getsemaní. Definitely worth the stay!!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Basim

Stayed 1 night in Mar 2025

10/10 Excellent

Guillermo, waukegan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is some block from the beach
Stayed 5 nights in Feb 2025

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
People are friendly, very helpful
Stayed 3 nights in Mar 2025

10/10 Excellent

Lawrence

Stayed 1 night in Mar 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was nice and pleasant. Walkable to the beach and other attractions
Stayed 1 night in Mar 2025

2/10 Terrible

Raymond

Stayed 1 night in Feb 2025

10/10 Excellent

Mondale

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here at Holiday Inn Express. Can't find any negatives about my experience here. Staff were friendly and accomidating. The facility was clean. Breakfast was great with lots of variety to choose from. I guess the only 1 little thing the hotel should consider is possibly expanding the gym size and add more equipment. Chairs would be nice to have in the gym when using the free weights. Overall, fantastic experience. Looking forward to possibly staying here again in the future.
Stayed 7 nights in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Staff & service

Felt Judged and Unwelcome at This Hotel

I had a disappointing experience with a particular hotel employee. I suffer from back issues, and after a long day of swimming or walking around the city, I needed a therapeutic massage. I arranged for a professional therapist to come to my room—she arrived in her uniform with all her equipment. However, the receptionist called me down to the front desk and began asking uncomfortable and inappropriate questions, such as, "Are you sure she is here only as a therapist?" To avoid any misunderstanding, I booked a male therapist the next day, also dressed professionally in his clinic uniform. Yet, the same receptionist questioned me again in the same manner. By the third day, I realized she was still on duty, and I chose not to book a therapist at all, meaning I had to endure unnecessary pain. I was tempted to confront her about this repeated behavior, but I didn’t want to ruin my vacation. However, I left feeling disappointed and unwelcome. A hotel should respect the well-being and privacy of its guests rather than making them feel uncomfortable for seeking legitimate services.
Stayed 3 nights in Feb 2025

8/10 Good

Maria, Tampa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the hotel staff were kind, polite and very helpful in any request specially the girl who help us to check in and out (do not have her name) also I love the Breakfast Buffet. The only thing is that they need to update the coffee machine, hair blow dryer and bath soap containers.
Stayed 7 nights in Jan 2025

8/10 Good

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities
Ive been to Bocagrande many times, i think this is the most convenient location.
Stayed 2 nights in Feb 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel on bit of a sketchy strip. Safe though.
Stayed 1 night in Feb 2025

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Anibal

Disliked: Property conditions & facilities
I had 1 problem that was so unprofessional they do work in rooms and don’t notify the customers and early in the morning which was around 8:15am so I had to complain and since they didn’t get back to me I had to get dressed and go downstairs to talk to the receptionist and ask to speak to a supervisor which I did and she took care of the problem.
Stayed 5 nights in Jan 2025

10/10 Excellent

SUJEY

Stayed 2 nights in Jan 2025