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Hotel 3 Banderas

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel 3 Banderas

Indoor pool
Couples treatment rooms, body treatments, hot stone massages
View from property
Exterior
View from property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Pool
  • Spa
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Calle Cochera del Hobo #38-66, Cartagena, Bolivar, 130001
  • Plaza de San Diego
    1 min walk
  • House of Gabriel Garcia Marquez
    2 min walk
  • Centro Comercial La Serrezuela
    3 min walk
  • Cartagena (CTG-Rafael Núñez Intl.)
    9 min drive

Room options

View all photos for Superior Double Room

Superior Double Room | Balcony

Superior Double Room

  • 86 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Double Room

  • 65 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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Room

Mood Matuna Hotel Cartagena

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (55)
The price is $84
per night
$84 total
includes taxes & fees
Dec 11 - Dec 12
Mood Matuna Hotel Cartagena

About this property

Hotel 3 Banderas

3-star hotel in Cartagena Walled City
Along with an indoor pool, this hotel has a rooftop terrace and a coffee shop/cafe. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include spa services, dry cleaning, and a 24-hour front desk.
Hotel 3 Banderas offers 24 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. This Cartagena hotel provides complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, facials, and body wraps.
The hotel offers a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Beaux Arts hotel also offers an indoor pool, a rooftop terrace, and spa services.

Hotel 3 Banderas has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • Beaux Arts architecture
  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Minibar
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 60000 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

3 Banderas
3 Banderas Cartagena
Hotel 3 Banderas
Hotel 3 Banderas Cartagena
3 Banderas Hotel
Hotel 3 Banderas Hotel
Hotel 3 Banderas Cartagena
Hotel 3 Banderas Hotel Cartagena

Hotel 3 Banderas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 106 out of 245 reviews" "
Rating 8 - Good. 112 out of 245 reviews" "
Rating 6 - Okay. 19 out of 245 reviews" "
Rating 4 - Poor. 6 out of 245 reviews" "
Rating 2 - Terrible. 2 out of 245 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Ariel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything in the old city Staff very amicable
Stayed 5 nights in Jul 2024

8/10 Good

OCTAVIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in small picturesque street
My wife and I loved the hotel and the staff. Everyone was warm and friendly. The hotel is located in a beautiful street with picturesque little houses. Hotel is within walking distance to restaurants and landmarks. The pool is on the top floor. It is small but cozy. The only complain was that the wifi did not work in the room (2nd floor). The staff installed a wifi repeater in the room but it still did not work.
Stayed 4 nights in Jun 2024

8/10 Good

Claudia, Bellflower

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the property very much. Their pool area is not very appealing. It is more like a giant bathtub or like an above ground pool. The lounging chairs end up very inconveniently from the pool. There was no one using it but my husband and I since we needed to cool off. I feel they could have done better.
Stayed 4 nights in Jun 2024

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property! It was clean, quiet, and in a beautiful area.
Stayed 3 nights in Apr 2024

8/10 Good

Larissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in Hotel 3 Banderas was lovely. They accomodated us when our room has no wifi and were able to move us around. The pool and lounge area was pretty nice. The breakfast options were plenty. Finally the front desk staff were able to help with transport to the airport and Dining options.
Stayed 3 nights in Feb 2024

10/10 Excellent

Francis

Stayed 4 nights in Jan 2024

10/10 Excellent

V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

8/10 Good

Jenny

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall was it great experience in this property, it was very clean, nice and courteous staff, excellent location.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby, spacious room, awesome rooftop pool, and a safe street with some fantastic dining options literally steps away. Only negative is that the showers aren't hot
Stayed 2 nights in Sep 2023

2/10 Terrible

Naum

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scammers!!
Wouldn’t honor my reservation, yet asked for credit card and charged. Then they said they’ll cancel reservation, issued refund receipt. Guess what? It was actually double charge. Now I have 2 charges, didn’t get a room from the hotel and they are not answering hotels.com customer service. Scam! Scam! Scam!
Stayed 1 night in Aug 2023

4/10 Poor

Alex A, Fort Lauderdale

Traveled with partner
Disliked: Staff & service, property conditions & facilities
First night- bad- had to change rooms. AC did not work, no hot water. Second night- still no hot water.. Third night- water was “fixed” not true. Still cold. Fourth night- they truly have no hot water. They have water tanks on the roof and that is all you get. They are either lying or completely incompetent or both. Fact is they just don’t care or don’t know how to run a hotel. Charge your credit card- YES! They know how to do that. Run a hotel, no. If I want hostel level service, then I expect to pay hostel prices. You charge US rates , I expect things to work. Wifi sucks - useless - don’t even think about video. Could bot work here because of this and had to go down to the mall. AC sometimes. Hot water never. Construction next door- starts at 7am- don’t even think about sleeping in. Management indifferent or incompetent. I would leave but was with other people. Breakfast- free yes, but super bland, cofeee terrible (as with most hotels in Colombia) Try Amasa Cafe down the street! Worth paying for. No elevator- so if you can’t climb 2 flights- don’t ask for 3rd floor rooms Mosiquites- yes, plenty- make sure your room has a screen on it. In short. Won’t stay here ever again and did not extend for another four days. Went somewhere else with hot water.

8/10 Good

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. FYI, the pool is tiny. The personnel is excellent, close to everything, plenty of restaurants within a block from the place. Rooms are a bit small but workable. a few minutes from most of the main attractions.
Stayed 5 nights in May 2023

10/10 Excellent

Ketan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful room with balcony with a view. Lovely breakfast. Helpful staff. Loved the quiet location.
Stayed 2 nights in Feb 2023

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in the walled city
Located in the old city in a quiet area but close to many things, great place to stay, nice rooms and beautiful areas to stay, good pool. Staff is friendly and helpful.
Stayed 2 nights in Jan 2023

8/10 Good

Janet

Stayed 1 night in Jan 2023

8/10 Good

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend.

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, good staff friendly and helpful, located in a good area of the walled City highly recommend it
Stayed 3 nights in Dec 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff helpful Very well located.
Stayed 1 night in Dec 2022

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is nice, check in easy and fast and hotel is cozy and peaceful
Stayed 1 night in Oct 2022

10/10 Excellent

Richard, denver

Liked: Cleanliness, staff & service, property conditions & facilities
On one of the prettiest streets in Cartagena
Stayed 2 nights in Sep 2022

10/10 Excellent

Lorena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

8/10 Good

maria

Liked: Cleanliness, staff & service, property conditions & facilities
I love the location and the environment at the hotel. It is more like home. Good breakfast. Safe to walking around it.
Stayed 2 nights in Apr 2022