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Hotel Altamar

3.0 star property

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Photo gallery for Hotel Altamar

Terrace/patio
Superior Twin Room | Minibar, in-room safe, desk, iron/ironing board
Sauna
Interior
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Breakfast included
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
El Bosque,Transversal 54 No. 21B-57, Cartagena, Bolivar, 130001
  • Mercado Bazurto
    ‪7 min drive‬
  • Port of Cartagena
    ‪8 min drive‬
  • Jaime Moron Stadium
    ‪9 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite

Suite | Minibar, in-room safe, desk, iron/ironing board

Suite

  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, iron/ironing board

Standard Double Room

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room Single Use

Minibar, in-room safe, desk, iron/ironing board

Superior Double Room Single Use

  • 323 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Family Duplex

Family Duplex | Minibar, in-room safe, desk, iron/ironing board

Family Duplex

  • 969 sq ft
  • City view
  • Sleeps 3
  • 2 King Beds

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, iron/ironing board

Standard Twin Room

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, iron/ironing board

Superior Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room Single Use

Standard Double Room Single Use | Minibar, in-room safe, desk, iron/ironing board

Standard Double Room Single Use

  • 183 sq ft
  • Sleeps 1
  • 1 Double Bed

Similar properties

Exterior

ibis Cartagena Marbella

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, (1004)
The price is $78
per night
$78 total
includes taxes & fees
Mar 3 - Mar 4
ibis Cartagena Marbella

About this property

Hotel Altamar

3-star hotel in El Bosque
This hotel features an outdoor pool, a restaurant, and a fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a sauna, a business center, and a children's pool.
Hotel Altamar offers 56 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, designer toiletries, and complimentary toiletries.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
In addition to a children's pool and an outdoor pool, Hotel Altamar provides a sauna and a fitness center. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers barbecue grills, tour/ticket assistance, and a garden. Onsite covered self parking is complimentary.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.
Fogon de Altamar - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Fogon de Altamar

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • Ballroom
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for COP 60000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: COP 60000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:30 AM to 7:00 PM

Property is also known as

Hotel Altamar Cartagena
Hotel Altamar
Altamar Cartagena
Hotel Altamar Hotel
Hotel Altamar Cartagena
Hotel Altamar Hotel Cartagena

Hotel Altamar Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 51 reviews
Rating 8 - Good. 10 out of 51 reviews
Rating 6 - Okay. 6 out of 51 reviews
Rating 4 - Poor. 8 out of 51 reviews
Rating 2 - Terrible. 4 out of 51 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maigualida

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper nice
Stayed 1 night in Sep 2024

4/10 Poor

JOSE J

Liked: Amenities
No phone in room, fridge had to be requested, internet connection was absent at times, and when available signal was very week.
Stayed 6 nights in Jul 2024

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Not what it used to be
I stayed here a couple of years ago and the place was really nice now its starting to become a run down building and the maintenance is lacking. The handle cover was missing, no mirror on the door and a bunch of little things. The overall building was subpar. I wont be coming back here anytime soon.
Stayed 1 night in Dec 2023

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A true find
Beautiful hotel, amazing breakfast, accommodating staff
Stayed 2 nights in Feb 2023

2/10 Terrible

Mariama

Disliked: Cleanliness, amenities
DO NOT STAY HERE. NO HOT WATER AND THEY REFUSED TO GIVE ME A REFUND. MY 1ST TIME IN CARTAGENA AND THIS PLACE RUINED MY VACATION. TOWELS WERE STAINED, I USED MY TRAVEL TOWEL. THE REFRIGERATOR IS SO DIRTY OR RUSTED. THEY NEVER HAD BASIC HOT DRINKS THE 2TIMES I WENT DOWN THERE FOR BREAKFAST. ON CHECK IN, YOU WON'T GET NO INFORMATION ABOUT LOCATION OF BREAKFAST AND WIFI . I NEEDED THE WI-FI WHEN MY MINUTES RAN OUT, AND IT DID NOT WORK IN THE ROOM. NO ENGLISH SPEAKERS AND IT'S FAR FROM THE TOURIST AREA. THEY CHARGE SOME RANDOM FEE CALL INSURANCE WHEN YOU GET TO THE FACILITY. I DO NOT RECOMMEND THIS PLACE!!!

2/10 Terrible

Edwin

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022

4/10 Poor

Antonio, Opa Locka

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Probably I wasn't in my best day of luck, but let me share an advise. If you ever get to a place to find a toilet plunger next to the toilet, air condition faulty, light in the bathroom RM304 drops when the room door is closed; don't think mayhen is coming, you're already there. At first glance the facilty looks really nice, but when you get the feeling of the stay on few details maintenance staff obviously overlooks, the feeling isn't the best. And then, the staff specially the restaurant staff has a first place in disregard for customer service, or perhaps was just personal.
Stayed 1 night in Dec 2021

2/10 Terrible

Verified traveler

Disliked: Staff & service
The location of the hotel, it is very dangerous! In the report on the picture's shown are not very accurate
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The only con to the hotel is that it lacks hot water when you take a shower and it's outside of the tourist area.
Stayed 10 nights in Jul 2018

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and staff
Very clean hotel and amazing staff, and quite affordable too. Thanks for all the help in getting through Cartagena, especially for someone who speaks no Spanish!! My only problem was lack of hot water in the bathroom
Stayed 2 nights in Jul 2017

4/10 Poor

Henri, London, England

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel far from everything
The hotel is very far from everything. The Staff were friendly and kind. The hotel facilities are OK and the breakfast very simple.

6/10 Okay

Rober

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Westerners- don't do it!
Hotel is pretty nice for the price. Area is sooooo sketchy! Not safe to walk in day let alone night. An half hour cab to centro for about 12000 COP.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Bad location, average services
Located far away from the Historic Centre and main tourist attractions. Not good to walk around. You will need to invest more in transportation. Breakfast was not good, no different choices, small portions. Staff was good.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Overall it was ok
Hotel has good and pretty new infrastructure, but it is far away from the Historic Centre, in the Industrial Zone. We were advised by the hotel staff not to walk around the area. You need to move in taxi cabs or Uber because buses are not recommended. You may consider renting a car and try to move by yourself, being careful with bikes, motorcycles and bus drivers. Breakfast was not good enough and portions were small. The lady receptionist (sorry, I don't remember her name) and the boy in charge of carrying the luggage and opening the gate at night were the kindest! Good job from them! Accommodations were very comfortable, though.

6/10 Okay

M

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Decent hotel close to Cartagena Port
Good hotel to stay at if you have business in the port area. Facilities are limited but the staff are very good and the place is clean. Very competitively priced.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Don't stay
The hotel does not have hot water. So you're going to take cold showers. Also breakfast was supposed to be included, however whenever I went down to the restaurant there was no one there to serve any breakfast. Also the location is awful, it takes 15 to 20 minutes to get to the beach and there are no restaurants close to the hotel. I was supposed to have a suite but I have no idea why they call it a suite. There was nothing special about the room. I booked and paid for 4 days but I left after two nights.

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
We didn't eat breakfast, because we left so early. This hotel is out of the way of the old city, but if you drive or don't mind using taxis, it's prety good.

10/10 Excellent

Vidal

Stayed 1 night in Jul 2024

10/10 Excellent

Elkin

Stayed 1 night in Aug 2024

4/10 Poor

marcos

Disliked: Property conditions & facilities, room comfort
Mala comida, mala ubicación..:
Comida incluida… pero echada a perder… fruta pasada y con hongos. Pésima ubicación
Stayed 2 nights in Apr 2024

10/10 Excellent

jose, ciudad juarez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 8 nights in Dec 2023

10/10 Excellent

David Andrés

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente para permanecer sin salir. Muy bueno para personas que vienen a trabajar temporalmente. En el sector industrial y portuario de cartagena.
Stayed 5 nights in Dec 2023

10/10 Excellent

YARZON

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Angie Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Melany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super todo
Stayed 1 night in Nov 2021