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Hotel Boutique Casa Isabel

3.5 star property

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February 2025

Photo gallery for Hotel Boutique Casa Isabel

Habitacion Deluxe | Terrace/patio
Habitacion Estandar con litera o camarot | Premium bedding, minibar, in-room safe, desk
Habitacion Deluxe | Premium bedding, minibar, in-room safe, desk
Pool
Front of property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
Getsemani, Av. El Pedregal No. 29-159, Cartagena, Bolivar, 130001
  • India Catalina Monument
    7 min walk
  • Juan Valdez Café Hampton
    2 min walk
  • Marsol Bus Station
    20 min walk
  • Cartagena (CTG-Rafael Núñez Intl.)
    13 min drive

Room options

View all photos for Habitacion Deluxe

Habitacion Deluxe | Premium bedding, minibar, in-room safe, desk

Habitacion Deluxe

  • 129 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Habitacion Superior

Habitacion Superior | Premium bedding, minibar, in-room safe, desk

Habitacion Superior

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Habitacion Deluxe con vista

Habitacion Deluxe con vista | Premium bedding, minibar, in-room safe, desk

Habitacion Deluxe con vista

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Habitacion Estandar sin ventana

Habitacion Estandar sin ventana | Premium bedding, minibar, in-room safe, desk

Habitacion Estandar sin ventana

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Habitacion Premium

Habitacion Premium | Premium bedding, minibar, in-room safe, desk

Habitacion Premium

  • 129 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Habitacion Estandar con litera o camarot

Habitacion Estandar con litera o camarot | Premium bedding, minibar, in-room safe, desk

Habitacion Estandar con litera o camarot

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bunk Bed

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Room

Mood Matuna Hotel Cartagena

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (96)
The price is $153
per night
$153 total
includes taxes & fees
Jan 7 - Jan 8
Mood Matuna Hotel Cartagena

About this property

Hotel Boutique Casa Isabel

3.5-star Cartagena hotel, connected to a shopping center in Cartagena Walled City
Along with a bar/lounge, this hotel has a snack bar/deli and a rooftop terrace. WiFi in public areas is free. Other amenities include a spa tub, concierge services, and dry cleaning.
Hotel Boutique Casa Isabel offers 10 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 48-inch Smart televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a spa tub, a rooftop terrace, and tour/ticket assistance.

Hotel Boutique Casa Isabel has designated areas for smoking.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • Spa tub

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a lake
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 48-inch smart TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 1:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: COP 50000

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 25000 per vehicle (roundtrip)
  • Late check-out fee: COP 50000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Property is also known as

Hotel Boutique Casa Isabel Cartagena
Boutique Casa Isabel Cartagena
Boutique Casa Isabel
Boutique Casa Isabel Cartagena
Hotel Boutique Casa Isabel Hotel
Hotel Boutique Casa Isabel Cartagena
Hotel Boutique Casa Isabel Hotel Cartagena

Hotel Boutique Casa Isabel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 12 out of 19 reviews" "
Rating 8 - Good. 3 out of 19 reviews" "
Rating 6 - Okay. 2 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 1 out of 19 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

ananta

Stayed 2 nights in Jul 2024

10/10 Excellent

Colin, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal! We were welcomed with juice and pleased staff. They made sure we were accommodated and made our final day in Cartagena relaxing. Great staff, great location and amazing amenities.
Stayed 1 night in Mar 2020

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Beautiful and colorful hotel with good location and very nice and helpful staff.
Stayed 2 nights in Dec 2019

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and Charming
The room facing the street with a wonderful view is a bit noisy. I was moved at my request and managed well in another room. They tend to be on the cozy side but with a lot of charm. The people working in the hotel are extremely well trained and most helpful. Breakfast is a la carte pretty much and quite good. You get your choice of eating in air conditioned lobby or open wide open roof with a view.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff - great location - loved the rooftop Jacuzzi - only criticism is of the room with bunk beds which is of a much lower standard than other rooms Breakfast on the terrace is most enjoyable
Stayed 3 nights in Mar 2019

6/10 Okay

Elia

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy little hotel with several facility issues
Overall, it is a cosy little boutique hotel with pleasant decoration and welcoming character. Although we were not happy at all with the facilities, the staff was so great, friendly, hospitable that compensated for the issues with the facility itself. The hotel and rooms have several issues that you must be aware of. The hotel is on the far edge of Getsemani, almost a kilometre away from the walled historic center and quite a walk in hot and humid weather. I had not realized this when I booked it. I would have preferred to book somewhere closer to the old city but still in Getsmani as it is very nice and less touristy than the walled city. We had booked the room with a view but it was a mistake. The room opens in the upper floor terrace which is an outside sitting area for all guests and also used by some guests for breakfast. So you can understand that the first people who would come for breakfast would wake us up. The rooms, the bathroom and bed are very small, and we kept hitting our feet and knees on the wooden bed rim. The air condition was dripping on our heads and pillow and there was one tiny window looking into the terrace. Right above us was a bar and Jacuzzi which played music in early afternoon so again sleeping during siesta was an issue. Staff and receptionists were absolutely wonderful. Also, we do recognize that the management tried to make the best of what they have, but overall, we felt that we paid too much for this accommodation.

10/10 Excellent

Ana, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel close to everything
Loved staying at Hotel Casa Isabel the staff is great thanks to Javier and Adriana and all the people that work there they make you feel like home .This Hotel is not on the center of town is like a 10minutes walk to the center but the Hop on Hop Off stop #4 is right on the corner .We used taxis and we walk to everything.Mind you the weather in Cartagena is HOT AND STICKY and their streets flood very easily .But still Casa Isabel is a Hotel I highly recommend
Stayed 6 nights in Oct 2017

10/10 Excellent

desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the area! It was walking distance everything
I always felt safe. Best hotel personnel I've ever encountered. Super friendly, trustworthy and amicable people. I couldn't have picked a better place for our family to stay!
Stayed 4 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
Nice Hotel but not the surrounding. Nice people and service.

10/10 Excellent

paul, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
I have been travling around south america now for the last 2 months, and have been in colombia for the last month, i arrived in cartegena to see what all the fuss was about this place, (and WOW what a place). I prebooked this hotel before i arrived in cartegena, and on my way to the hotel the taxi driver tried to convince me to go to another hotel (same old story with taxi drivers around the world dont trust them) and rightly so because this hotel stands out, after 2 months of travling this hotel and srounding area is simply stunning, the area the people and especially the hotel staff have been soooo accommodating above and beyond my high expectations i cannot recommend this hotel and srounding area enough, Im absolutely in love with this place. Getsemani is very close to la torre de el reloj, castillo san felipe, and there is a plaza full of tourist which is a really nice place, and there is a famous salsa bar called la Habana, this is a trendy and buzzing place full of life if youre looking for a in the moment happening place bubbling with top bars and resturants with special people and a safe environment this is the place for you. after a good night out what other way too chill out than to sit in this hotels roof top jacuzzi and watch the sunset over this stunning place.

10/10 Excellent

Juan

Traveled with family
La vista vale 1 millón de dólares! Simplemente hermoso el fuerte San Felipe!
Stayed 5 nights in Jul 2024

10/10 Excellent

Gilberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Servicio
La atención y hospitalidad es su fuerte, bellas instituciones y decoraciones. Bastante como de ubicación con opciones cercas de restaurantes y bares
Stayed 2 nights in Mar 2024

8/10 Good

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio - te hacen sentir en casa. El desayuno muy rico.
Stayed 3 nights in Jan 2020

6/10 Okay

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tive problema com minha estadia. Pude ficar apenas 1 das 3 noites reservadas. O hotel me apoiou buscando outro no dia seguinte.
Stayed 3 nights in Nov 2018

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFECTA ATENCION, BUEN SERVICIO INCREIBLE LUGAR
Stayed 4 nights in Jun 2017

4/10 Poor

JUAN DIEGO

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Decepcionante
Elegi el hotel al ver las fotos, pero me decepciono puesto que se trata de una casa habilitada para hotel, eso si, bellamente decorada con un estilo kicht, no me dieron la habitación que contrate, en su lugar me asignaron una habitación en la terraza ubicada en la azotea, con una muy bonita vista pero sin ventilación, el aire acondicionado goteo toda la noche sobre mi cabeza y la habitación termino inundada. Al día siguiente me ofrecieron cambiar de habitación a una de mayor tamaño pero no la tome. Aclaro que la atención del personal fue excelente, tanto Georgina como Avaro se esforzaron al máximo para hacernos sentir bien, pero optamos por buscar un hotel en mejor zona, ya que lo alrededores están muy descuidados y mejores condiciones de habitación, lo cual fue fácil dada la gran oferta de habitaciones centicas y de buen tamaño

8/10 Good

gwen&vincent, palaiseau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
une très jolie vue
Un bon sejour passé à la hôtel les plus les chambres au dernier étage ont une vue magnifique sur la lagune et le castillo + un jacuzzi exterieur joli hotel etj olies chambres grandes personnel à l écoute et nous ayant aide pour toutes les demarches bon petits déjeuners les moins petits déjeuner lents chambres un peu sonores hôtel récent paraissant parfois hésitant sur l organisation