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Hotel Capilla del Mar

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Capilla del Mar

Outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas, sun loungers
Exterior
Reception
Reception
Family Suite, 2 Bedrooms, Balcony, Partial Ocean View | Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Room service

Explore the area

Map
Bocagrande Carrera 1 Calle 8 #12, Cartagena, Bolivar, 3939
  • Bocagrande Beach
    1 min walk
  • Rio Cartagena Casino
    7 min walk
  • El Laguito Beach
    16 min walk
  • Cartagena (CTG-Rafael Núñez Intl.)
    18 min drive

Room options

View all photos for Junior Suite, Balcony, Ocean View

Junior Suite, Balcony, Ocean View | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, Balcony, Ocean View

  • 743 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds, Balcony, Partial Ocean View

Superior Room, 2 Double Beds, Balcony, Partial Ocean View | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Double Beds, Balcony, Partial Ocean View

  • 452 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Suite, 2 Bedrooms, Balcony, Partial Ocean View

Family Suite, 2 Bedrooms, Balcony, Partial Ocean View | Premium bedding, in-room safe, desk, blackout drapes

Family Suite, 2 Bedrooms, Balcony, Partial Ocean View

  • 936 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Twin Room Standard

Premium bedding, in-room safe, desk, blackout drapes

Twin Room Standard

  • Sleeps 2
  • 2 Full Bed(s)

View all photos for Room Standard

Premium bedding, in-room safe, desk, blackout drapes

Room Standard

  • Sleeps 2
  • 2 Full Bed(s)

View all photos for Quadruple Suite Master

Premium bedding, in-room safe, desk, blackout drapes

Quadruple Suite Master

  • Sleeps 4

View all photos for Triple Room Standard

Premium bedding, in-room safe, desk, blackout drapes

Triple Room Standard

  • Sleeps 3

View all photos for Double Suite Junior With Sea View

Premium bedding, in-room safe, desk, blackout drapes

Double Suite Junior With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed(s)

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About this property

Hotel Capilla del Mar

Hotel in Bocagrande
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a steam room.
Hotel Capilla del Mar offers 202 accommodations with safes and hair dryers. Rooms open to balconies. Beds feature premium bedding. Cable television is provided. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Hotel Capilla del Mar features an outdoor pool and a steam room. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A poolside bar is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. This beach hotel also offers a fitness center, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Hotel Capilla del Mar is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
RESTURANTE DEL BUFFET - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
RESTAURANTE SAN MARINO - Overlooking the ocean, this restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • RESTAURANTE SAN MARINO
  • RESTURANTE DEL BUFFET

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas
  • Winery release events

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Handrails in stairways (37 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)

More

  • 22 floors
  • Banquet hall
  • Built in 1976
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Due to a government requirement to protect the coastline, this property will not have beach access until further notice. Beach activities and services will not be available during this time.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 125000 per pet, per night, plus a deposit of COP 1250000 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 20 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 50000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: COP 50000 (up to 11 years old)
  • Pet deposit: COP 1250000 per night
  • Pet fee: COP 125000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Capilla Hotel
Capilla Mar Global
Capilla Mar Global Cartagena
Capilla Mar Global Hotel
Capilla Mar Global Hotel Cartagena
Hotel Capilla
Hotel Capilla Del Mar Global
Hotel Capilla Mar Cartagena
Hotel Capilla Mar
Capilla Mar Cartagena
Capilla Mar
Capilla Del Mar Global Hotel
Hotel Capilla del Mar Hotel
Hotel Capilla del Mar Cartagena
Hotel Capilla del Mar Hotel Cartagena

Hotel Capilla del Mar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 502 out of 929 reviews" "
Rating 8 - Good. 318 out of 929 reviews" "
Rating 6 - Okay. 72 out of 929 reviews" "
Rating 4 - Poor. 22 out of 929 reviews" "
Rating 2 - Terrible. 15 out of 929 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Andres

Stayed 2 nights in Aug 2024

6/10 Okay

Matthew

Traveled with group
Liked: Room comfort
Disliked: Staff & service
Decent but lacking in customer service
A very good size suite but without the finishing touches and lacking in good customer service. For an expensive property, I was very disappointed at the fuss made over a misunderstanding about the number of guests in a 3-bedroom room. The extra charges requested for a third person to use the empty bed were absurd considering how much had already been paid for the room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jason Roger

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far one of the best property in Cartagena great location beach front dining you name it. My mom loves it my wife loves it there makes my day to see my family so comfortable on vacation thank you to the Manager who always check on me during our stay as well as the front door security and the front desk customer service is 2nd to none.
Stayed 2 nights in Aug 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Vufhh
Stayed 2 nights in Aug 2024

10/10 Excellent

Santa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Miguel

Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel was good but at the entrance lot of water because the drains were clogged. It wasn't very pleasant since you use the entrance any time during the day The room service was good but needs to improve cleaning in the bathroom and floor During breakfast, I saw many broken hygiene standards like: people don't wear masks and gloves cleaning the tables with the same napkins people were used to, high risk for contamination and spread of diseases also the organization was horrible tables close to the line service and the people pushing you when your sitting, I sent observation to the manager but still needs improvement the city is dirty garbage on the streets and beaches but still need improvement
Stayed 8 nights in Aug 2024

10/10 Excellent

Jason Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They took the time to listen to how to make my stay more comfortable being a American coming to a 3rd world country can be a little scary sometimes
Stayed 4 nights in Aug 2024

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a central location and the staff was excellent.
Stayed 5 nights in Apr 2024

10/10 Excellent

Eduardo

Stayed 1 night in Jul 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. At no fault of the hotel ugly abandoned hotel next to it. And noise party on beach all night some nights.
Stayed 6 nights in Jul 2024

4/10 Poor

Carlos

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
Not the best option
Stayed 1 night in Jul 2024

10/10 Excellent

Ridder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good food, wonderful staff, nice views from the top floors
Stayed 4 nights in Jul 2024

10/10 Excellent

Iran Alexis, Fort Worth

Stayed 14 nights in Jul 2024

10/10 Excellent

Iran, Fort Worth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Cartagena.
Stayed 4 nights in Jul 2024

10/10 Excellent

Phillip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent
Stayed 6 nights in Jul 2024

10/10 Excellent

Marlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time, nice clean hotel
Stayed 8 nights in Jun 2024

10/10 Excellent

Ephraim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and close to many dining options
Stayed 4 nights in Apr 2023

8/10 Good

Max

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not set up for people with a walker. I could not reach the pool on the 22nnd floor and toilets in the room are small…
Stayed 2 nights in Jul 2024

10/10 Excellent

Gustavo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel
Stayed 1 night in Jun 2024

8/10 Good

Mavy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great , the hotel will need some renovations. The food and cleanest is excellent . Muy buena localización, excelente comida , el desayuno espectacular! Servicio al cliente es bueno aunque tuve un problema con un paquete q debian entregar en el lobby y no estuvieron atentos a recibirlo como lo habia pedido. Al rededor hay construcción que parece no va a terminar y cuando llueve se inundan las calles . Servicio de limpieza y mantenimiento muy bueno
Stayed 4 nights in Jun 2024

10/10 Excellent

Mariola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I really enjoyed this hotel. We felt safe with armed security by the front entrance and breakfast was great. The staff was nice and very helpful. Great experience. Would definitely recommend
Stayed 5 nights in Jun 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feeling safe in a place means feeling free from anticipated or perceived harm, whether physical or emotional, and having a sense of control over the environment. It can also mean feeling secure and free from fear or anxiety, which can help people thrive and function well in their environment. Feeling safe can have a significant impact on stress responses, overall
Stayed 2 nights in Jun 2024

10/10 Excellent

Alba

Stayed 1 night in Jun 2024

8/10 Good

Lissette M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No coffe in the rooms. Stairs to go to the pool are dangerous, breakfast buffet Bad. The rest was very good.
Stayed 4 nights in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024