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Cartagena Royal Hotel Boutique

3.0 star property

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Photo gallery for Cartagena Royal Hotel Boutique

View from property
Superior Room, 1 King Bed, Balcony | 1 bedroom, minibar, in-room safe, desk
Front of property
Outdoor spa tub
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Calle De La Cruz No 9 - 41, Cartagena, Bolivar, 130001
  • Walls of Cartagena
    ‪3 min walk‬
  • Clock Tower
    ‪5 min walk‬
  • Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, Balcony

Suite, Balcony | 1 bedroom, minibar, in-room safe, desk

Suite, Balcony

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | 1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | 1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, minibar, in-room safe, desk

Superior Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • 161 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | 1 bedroom, minibar, in-room safe, desk

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, minibar, in-room safe, desk

Superior Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room Superior

1 bedroom, minibar, in-room safe, desk

Twin Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Standard

1 bedroom, minibar, in-room safe, desk

Quadruple Room Standard

  • Sleeps 4

View all photos for Suite

1 bedroom, minibar, in-room safe, desk

Suite

  • Sleeps 3
  • 1 Twin Sofa Bed, 1 Twin Bed and 1 King Bed

View all photos for Room Superior

1 bedroom, minibar, in-room safe, desk

Room Superior

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Economy

1 bedroom, minibar, in-room safe, desk

Double Room Economy

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room Standard

1 bedroom, minibar, in-room safe, desk

Triple Room Standard

  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed

View all photos for Double Room Superior

1 bedroom, minibar, in-room safe, desk

Double Room Superior

  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

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  • Free WiFi
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4.5 out of 5, Wonderful, (316)
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The price was $131
The price is $111 total
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About this property

Cartagena Royal Hotel Boutique

3-star Cartagena hotel, connected to a shopping center in Cartagena Walled City
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a coffee shop/cafe, a hot tub, and concierge services are onsite.
Cartagena Royal Hotel Boutique offers 13 air-conditioned accommodations with minibars and safes. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a hot tub.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a hot tub, a terrace, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle.

Cartagena Royal Hotel Boutique is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Cartagena Royal Hotel Boutique has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Hot tub

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 85001 per vehicle (roundtrip, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Cartagena Royal
Hotel Patio de La Cruz Cartagena
Patio de La Cruz
Patio de La Cruz Cartagena
Hotel Conde Cruz Cartagena
Hotel Conde Cruz
Conde Cruz Cartagena
Cartagena Royal Cartagena
Hotel Cartagena Royal Inn
Cartagena Royal Hotel Boutique Hotel
Cartagena Royal Hotel Boutique Cartagena
Cartagena Royal Hotel Boutique Hotel Cartagena

Cartagena Royal Hotel Boutique Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 151 out of 356 reviews
Rating 8 - Good. 106 out of 356 reviews
Rating 6 - Okay. 69 out of 356 reviews
Rating 4 - Poor. 18 out of 356 reviews
Rating 2 - Terrible. 12 out of 356 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff!
Stayed 4 nights in Mar 2025

10/10 Excellent

Ianie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice staying here ! Everything was close. The room and bathroom were spacious.
Stayed 3 nights in Mar 2025

10/10 Excellent

luana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is ok Is hard to find tho Is way overpriced for sure The hut tub is old and not warm Stuff was really friendly but then the lady asked me today why me and my child has a different last names and if I have the proof ( that was next day on our stay ) I was in shock .
Stayed 1 night in Mar 2025

8/10 Good

Nisio Jose

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived around 9 am from the airport so our room wasn't ready yet. The reception desk allowed us to change and leave our bags with them so we can explore the city. They even carried our bags up to our room for us when our room was ready. The hotel was clean and rooftop patio has a wonderful view of the city. The included breakfast was a good portion and left us ready for the day. Would highly recommend this hotel!
Stayed 2 nights in Feb 2025

10/10 Excellent

Rodrigo Fernandez

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Marie

Traveled with family

Great stay

Friendly staff, good size rooms, excellent location, good breakfast
Stayed 4 nights in Feb 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From beginning to end, our stay here was fantastic. The hotel arranged our transport from the hotel and we were made to feel very welcome as soon as we arrived. Our room was large, luxurious and clean with great AC and a fan. The location is in the centre of the Old Town and within walking distance to all the sites. The roof-top restaurant is lovely and a great place to watch the sun go down with a cold beer. But the best thing about this hotel is the staff - they are amazing!!! So friendly and helpful, they couldn't have been more accommodating, especially when I got ill on the second day. They helped my partner arrange a doctor and get medication, and then made me soup (even though it wasn't on the menu). All the staff were brilliant, but a special mention to Camilla for taking care of us so well. It was very much appreciated and we would have no hesitation recommending this hotel. We hope to return to Cartagena within the next couple of years and will definitely be booking again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Cristiane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Excelente! Everything is great! So beautiful, clean! All the working people was very kind! The only thing that is good to know is that there is no elevator!
Stayed 3 nights in Feb 2025

10/10 Excellent

Lucy, Delray Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very attentive , clean and big rooms
Stayed 3 nights in Jan 2025

10/10 Excellent

Hernán

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar hermosa gente
Stayed 4 nights in Nov 2024

10/10 Excellent

NICOLAS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel Royal Cartagena is so conveniently located in a very good location to shop in stores and 5 mins walk to the mall. Most of all the staff here is so very friendly and helpful! The room is very clean even has Netflix. I couldn’t ask for a better place! So happy we chose here.
Stayed 4 nights in Nov 2024

10/10 Excellent

Esteban

Stayed 1 night in Nov 2024

10/10 Excellent

Ann Marie

Stayed 4 nights in Oct 2024

10/10 Excellent

Yolanda, Vero Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nices place and people
Stayed 8 nights in Oct 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kelly

Traveled with family

Tops

Amazing service. Friendly workers. Great location with it’s own beach zone for guests only
Stayed 1 night in Oct 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Rhe room was comfortable and quiet. Easy access to everything in the area. They even have a rooftop restaurant. I recommend it.
Stayed 2 nights in Sep 2024

8/10 Good

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was in a great location. The service was top notch. The only problem I ran into was the no guests policy.
Stayed 10 nights in Sep 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal de servicio muy amable, siempre pendientes de lo que necesitamos. Cuando solicitábamos información al alguna cosa de inmediato teníamos respuesta. Cómodas habitaciones.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Excellent service. Perfect location. Beautiful facility. 10/10
Stayed 9 nights in Jun 2024

10/10 Excellent

Johnny, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
is in the middle of the city easy access i am very very please with the employees they were very helpful and nice food is great i defenetly stay again here thank you so much for a wonderful time
Stayed 4 nights in Jun 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is met for family amd couples.
Stayed 3 nights in Jun 2024