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Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals

4.0 star property

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Photo gallery for Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals

Terrace/patio
Outdoor pool, open 9:00 AM to 6:00 PM, sun loungers
Lobby
Outdoor pool, open 9:00 AM to 6:00 PM, sun loungers
Studio Suite, Multiple Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Cra. 5 #36-16 ,Calle del Cuartel, Cartagena, 130001
  • Cartagena Cathedral
    ‪3 min walk‬
  • Plaza Santo Domingo
    ‪3 min walk‬
  • Bolivar Square
    ‪4 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, Multiple Beds, Non Smoking

Studio Suite, Multiple Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Studio Suite, Multiple Beds, Non Smoking

  • 1152 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking, Balcony

Studio Suite, 1 King Bed, Non Smoking, Balcony | Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Studio Suite, 1 King Bed, Non Smoking, Balcony

  • 592 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Premium Room, 1 King Bed, Non Smoking

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking

Premium Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Premium Room, 2 Double Beds, Non Smoking

  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony | Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Suite, 1 Bedroom, Non Smoking, Balcony

  • 1259 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View

Room, 1 King Bed, Non Smoking, Courtyard View | Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed, Non Smoking, Courtyard View

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals

4-star hotel in Cartagena Walled City
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a rooftop terrace, and spa services.
Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals offers 28 air-conditioned accommodations with safes and bathrobes. 49-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads. This Cartagena hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.
The onsite spa has couples treatment room(s). Services include massages.
Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals features a full-service spa and an outdoor pool. The hotel offers a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Cartagena hotel also offers a rooftop terrace, spa services, and tour/ticket assistance.

Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals is a smoke-free property.

Guests are offered a complimentary full breakfast each morning.
Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Late check-in fee: 50-percent of room rate for check-in between 11:30 PM and 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: 50-percent of room rate for check-in between 11:30 PM and 4:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Casa Don Luis By Faranda Boutique

Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 136 out of 167 reviews
Rating 8 - Good. 18 out of 167 reviews
Rating 6 - Okay. 5 out of 167 reviews
Rating 4 - Poor. 4 out of 167 reviews
Rating 2 - Terrible. 4 out of 167 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Camille

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Matilda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Taylor

Stayed 4 nights in Oct 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time there and it’s still a 5 star boutique hotel. They added so many great upgrades since my last visit. An actual speak easy bar hidden within the walls of the front lobby only for hotel guests is a unique touch. The only downside is for my makeup ladies the lighting isn’t good in the bathroom for makeup.
Stayed 3 nights in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to relax.
Perfect place to relax in a fabulous city.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Joel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the hotel, the staff was very helpful and attentive to my needs.
Stayed 3 nights in Aug 2024

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and wonderful service.
Wonderful and beautiful hotel, but no gym which was a big disappointment and the steps to the room didn’t look nice or sturdy.
Stayed 4 nights in Aug 2024

10/10 Excellent

Elizabeth

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a gem. The staff are professional, cordial, respectful , accomodating and simply Amazing.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pristine AC, gorgeous setting
It was so nice to have a really strong AC unit in Cartagena. My room was dark and cool and comfy. The reception was exceptional and let me check in at noon, even though check in wasn’t for a few hours. They helped me book a cab for the airport. Would highly recommend staying here!
Stayed 2 nights in Jul 2024

2/10 Terrible

RJ

Liked: Cleanliness, staff & service
I prefer not to get into detail, but if you have a second person in your room they will charge you. Even though I clearly marked and it was on my reservation that there would be two people. They still charged $70/day! No where is that in writing. I was kind of held captive to pay it. I’ll never come back. It’s unfortunate, because it is a nice property. They’re sneaky! Also tried to charge me for drinks I didn’t use from the mini bar and a stuffed animal that was clearly left on the bed.
Stayed 4 nights in Jul 2024

10/10 Excellent

Juliana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service ever will be going back the whole staff is amazing
Stayed 5 nights in Jul 2024

10/10 Excellent

Maria C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es pleno centro y muy fácil accesos para todo
Stayed 3 nights in Jul 2024

6/10 Okay

James, Tracy

Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Traveled with family
Oasis in the walled city
Great place to stay. Team very polite and professional. Lovey hotel in the Walled City.
Stayed 1 night in Jul 2024

10/10 Excellent

Belisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Casa Don Luis was superb. The beautifully designed property creates a cozy, inviting, and relaxing environment for all guests. Its amazing staff caters your needs and treats you with respect and appreciation. The property has great amenities that allow you to stay in if needed. I highly recommend this property.
Stayed 7 nights in Jun 2024

2/10 Terrible

Ingrid

Stayed 2 nights in Jul 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Darién

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Cartagena. Excellent experience. Beautiful place, awesome staff, nice room
Stayed 4 nights in Jun 2024

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well kept. Location is very convenient. The staff is very helpful. I will definitely stay again in this hotel.
Stayed 2 nights in Jun 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good value and location.
The staff was excellent! They were definitely the highlight. The location was very good. The room lacked natural sunlight. But, the decor and the lighting made up for it. Bathroom was very clean and spacious. Room service was prompt and efficient. The buffet breakfast was very very nice. A few minor things to be improved upon. But, for the money, a great 5 day stay. I would stay here again if I visited Cartagena again.
Stayed 5 nights in Jun 2024

10/10 Excellent

Treshawn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough about this resort. The views are breathtaking. The staff is absolutely excellent! The rooms are beautiful. I am already planning my next visit.
Stayed 4 nights in Jun 2024