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Hotel Casa Relax

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Casa Relax

Outdoor pool
Triple Room | In-room safe, blackout drapes, free WiFi
Billiards
Game room
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Laundry
  • Pool
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Calle del Pozo No. 25 - 105, Getsemani, Cartagena, Bolivar, 130001
  • Plaza de la Trinidad
    2 min walk
  • Casa Del Túnel
    1 min walk
  • Marsol Bus Station
    3 min drive
  • Cartagena (CTG-Rafael Núñez Intl.)
    17 min drive

Room options

View all photos for Triple Room

In-room safe, blackout drapes, free WiFi

Triple Room

  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Twin Room

In-room safe, blackout drapes, free WiFi

Twin Room

  • 323 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Quadruple Room, 1 Bedroom

Standard Quadruple Room, 1 Bedroom | In-room safe, blackout drapes, free WiFi

Standard Quadruple Room, 1 Bedroom

  • 430 sq ft
  • Sleeps 4
  • 1 Large Twin Bed and 1 Queen Bed OR 1 Queen Bed

View all photos for Double Room

Double Room | In-room safe, blackout drapes, free WiFi

Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

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Room

Mood Matuna Hotel Cartagena

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (96)
The price is $153
per night
$153 total
includes taxes & fees
Jan 7 - Jan 8
Mood Matuna Hotel Cartagena

About this property

Hotel Casa Relax

3-star B&B in Cartagena Walled City
An outdoor pool, a restaurant, and a business center are available at this bed & breakfast. Free continental breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Casa Relax offers 12 air-conditioned accommodations with safes and ceiling fans. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Cartagena bed & breakfast provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the bed & breakfast include an outdoor pool.
The bed & breakfast offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. A business center is on site at this 3-star property. This Cartagena bed & breakfast also offers an outdoor pool, a library, and tour/ticket assistance.
A complimentary continental breakfast is served each morning between 7:30 AM and 10:30 AM.
Hotel Casa Relax has a restaurant on site.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A restaurant

Things to do

  • Billiards/pool table
  • Library
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • No elevator

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees

Children and extra beds

Children 17 and younger are not allowed at this property; All guests older than 17 are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 45218

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9 AM to 8 PM
Children 17 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Casa Relax Cartagena
Hotel Casa Relax
Casa Relax Cartagena
Casa Relax
Hotel Casa Relax Cartagena
Hotel Casa Relax Bed & breakfast
Hotel Casa Relax Bed & breakfast Cartagena

Hotel Casa Relax Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 92 out of 207 reviews" "
Rating 8 - Good. 89 out of 207 reviews" "
Rating 6 - Okay. 14 out of 207 reviews" "
Rating 4 - Poor. 7 out of 207 reviews" "
Rating 2 - Terrible. 5 out of 207 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Luisanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si buscas una posada tranquila, acogedora, buen trato este es tu lugar
Stayed 3 nights in Jul 2024

8/10 Good

Violet

Stayed 3 nights in Jun 2024

8/10 Good

Gabina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 2 nights in May 2024

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay has been wonderful. The property location is walkable to many places so you do not need transportation. The breakfast is included and the ladies that every day have been preparing those delicious meals have made our time more enjoyable. I recommend you to try the pineapple marmalade that is fresh and homemade by the staff. The only thing is that it needs more places to hang up towels (especially if you have booked a room for 3 people or more). Overall, this place is comfortable to stay as we felt safe, it has easily access to many interesting areas nearby, lively area, the staff is wonderful all of them!
Stayed 3 nights in May 2024

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and convenient location. Thank you for the great hospitality.
Stayed 4 nights in Apr 2024

10/10 Excellent

diana

Stayed 3 nights in Apr 2024

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice property in the heart of Getsemani. The staff there are amazing and always eager to provide assistance. The rooms and pool area are always clean. Breakfast was great. It can get a little noisy in the evening from from the open-air bars and stuff out in the street so if you're a light sleeper or early-bird, you may want to reconsider. For us, it was all part of the Cartagena experience and we lost zero sleep.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Stayed 6 nights in Mar 2024

2/10 Terrible

Isabella

Stayed 1 night in Jan 2024

6/10 Okay

Conrad

Traveled with partner
Disliked: Property conditions & facilities
Location is good if you’re wanting to stay out late and party. If you have early morning tours like we did, I’d advise going somewhere else (even a block or two away). The noise outside was very loud even in the room. Other than the noise though, the location is great! Hot water and wifi were spotty. Staff were very friendly but did not speak much English even though it says they do on Expedia. Breakfast was good.
Stayed 4 nights in Dec 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay when you are in the Getsemini area of Cartagena, not upscale but affordable. In the heart of things, but quiet once you pass through the hotel doors. The staff are so friendly and professional, and make a good breakfast. It was very hot and humid during the stay, so the pool and the hammocks were great to use, just outside the room, which was air conditioned.
Stayed 14 nights in Nov 2023

8/10 Good

Rosemary

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The night receptionist was very rude would fall asleep and not open the door and yelled at us for knocking more then once after we waited a few minutes for him to open. Besides that the ladies who did breakfast were very nice!
Stayed 4 nights in Sep 2023

8/10 Good

HERNANDO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location..
Stayed 1 night in Sep 2023

10/10 Excellent

Lisa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Casa Relax. The morning breakfast table was a great mix of nationalities. The pool and hammocks in the middle of the property were so inviting. The staff was helpful and friendly.

10/10 Excellent

Diorgy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
I recently stayed with my family at Casa Relax and it was an amazing experience! The staff who work there were incredibly attentive, kind, and affectionate towards us. They made us feel like we were part of the family. The atmosphere of the place was very pleasant and beautiful, and the surroundings were picturesque. Casa Relax is located in a central area surrounded by many attractions, which was very convenient for us. We also felt very secure during our stay, which was a huge plus. Overall, my family and I were delighted with our stay and are super grateful for the wonderful experience. We can't wait to return and repeat the same amazing experience. Thank you, Casa Relax! Recientemente me alojé con mi familia en Casa Relax y fue una experiencia increíble. El personal que trabaja allí fue increíblemente atento, amable y cariñoso con nosotros. Nos hicieron sentir como si fuéramos parte de la familia. El ambiente del lugar era muy agradable y hermoso, y los alrededores eran pintorescos. Casa Relax está ubicada en un área central rodeada de muchas atracciones, lo cual fue muy conveniente para nosotros. También nos sentimos muy seguros durante nuestra estadía, lo cual fue una gran ventaja. En general, mi familia y yo estuvimos encantados con nuestra estadía y estamos muy agradecidos por la maravillosa experiencia. Quisieramos volver y repetir la misma experiencia increíble. ¡Gracias, Casa Relax!
Stayed 4 nights in Mar 2023

8/10 Good

Alfredo

Stayed 4 nights in Mar 2023

10/10 Excellent

Silvio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the location. There’s nothing I didn’t like about this hotel.
Stayed 2 nights in Feb 2023

8/10 Good

Shawn

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great property, spacious rooms, pool is amazing, safe hotel too, would be great for families. Only complaint is that the room sheets smelled a little so bring some air fresheners if you care about that. But other than that pretty good

10/10 Excellent

Domingos, Westmoreland Jamaica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good the workers are very friendly, the property have i a problem with the hot water and shortage ot tables and chairs for serving the breakfast.
Stayed 7 nights in Feb 2023

10/10 Excellent

Yoel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Sep 2022

8/10 Good

Tim, SURREY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location, pool , a/c, free breakfast. We took a side trip for a couple of days and they were willing to hold our luggage there.
Stayed 3 nights in Jul 2022

8/10 Good

Emilia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambience of the area. Getsemani is a great area.
Stayed 1 night in Jul 2022

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in great area to experience wonderful culture, food and music.
Stayed 4 nights in Jun 2022

10/10 Excellent

Liz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel with lovely, helpful staff.
Stayed 1 night in Feb 2022

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good beds. Good location.
Stayed 1 night in Jan 2022