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Hotel Fenix Beach Cartagena

4.0 star property

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Photo gallery for Hotel Fenix Beach Cartagena

On the beach, white sand, beach cabanas, sun loungers
Family Villa | Living area | 43-inch flat-screen TV with cable channels, TV, Netflix
View from property
Family Bungalow, 2 Bedrooms | Terrace/patio
Deluxe Bungalow, Multiple Beds, Garden View, Garden Area | Living area | 43-inch flat-screen TV with cable channels, TV, Netflix

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Pool
  • Bar
  • Breakfast included
  • Spa
$113
Oct 1 - Oct 2

Explore the area

View in a map
Tierra Bomba Sector Punta Arena, cll 26 A 28, Cartagena, Bolivar, 130018
  • Bocagrande Beach
  • Clock Tower
  • Cartagena de Indias Convention Center
  • Cartagena (CTG-Rafael Núñez Intl.)

Room options

View all photos for Superior Bungalow

Superior Bungalow | 2 bedrooms, premium bedding, minibar, in-room safe

Superior Bungalow

8.0 out of 10
Very good
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | 2 bedrooms, premium bedding, minibar, in-room safe

Superior Double Room

9.2 out of 10
Wonderful
(32 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Bungalow, 2 Bedrooms

Family Bungalow, 2 Bedrooms | 2 bedrooms, premium bedding, minibar, in-room safe

Family Bungalow, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Casa Deluxe - Casa Playa

Casa Deluxe - Casa Playa | Terrace/patio

Casa Deluxe - Casa Playa

  • 1507 sq ft
  • 4 bedrooms
  • Ocean view
  • Sleeps 9
  • 3 King Beds, 1 Twin Bunk Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Standard Bungalow

Standard Bungalow | 2 bedrooms, premium bedding, minibar, in-room safe

Standard Bungalow

  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Luxury Villa

Luxury Villa | View from room

Luxury Villa

8.8 out of 10
Excellent
(3 reviews)
  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Family Villa

Family Villa | 2 bedrooms, premium bedding, minibar, in-room safe

Family Villa

  • 1292 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 4 Twin Sofa Beds

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Sea View

Presidential Suite, 1 King Bed with Sofa bed, Sea View | 2 bedrooms, premium bedding, minibar, in-room safe

Presidential Suite, 1 King Bed with Sofa bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 861 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Bungalow, Multiple Beds, Garden View, Garden Area

Deluxe Bungalow, Multiple Beds, Garden View, Garden Area | 2 bedrooms, premium bedding, minibar, in-room safe

Deluxe Bungalow, Multiple Beds, Garden View, Garden Area

10.0 out of 10
Exceptional
(2 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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View from property

Hotel Dann Cartagena

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  • Breakfast included
  • Kids pool
  • Free WiFi
4.5 out of 5, Wonderful, 1,309 reviews
Hotel Dann Cartagena

About this property

Hotel Fenix Beach Cartagena

4-star Cartagena hotel with rooftop terrace
At Hotel Fenix Beach Cartagena, relax by an outdoor pool or hit the beach where you can enjoy kayaking.
Hotel Fenix Beach Cartagena offers 16 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels and Netflix.

Bathrooms include showers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages and massages.
The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar, a poolside bar, and a bar/lounge. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers an outdoor pool, a rooftop terrace, and spa services. For a surcharge, the property provides a shuttle from the hotel to the airport (available 24 hours) and an area shuttle.

Hotel Fenix Beach Cartagena is a smoke-free property.

A complimentary full breakfast is served each morning between 8 AM and 10 AM. A complimentary manager's reception is offered each day.
Onsite venue - This beachfront bar specializes in local cuisine and serves breakfast, lunch, dinner, and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport drop-off shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Boat tours
  • Ecotours
  • Kayaking
  • Library
  • Outdoor pool
  • TV in common areas
  • Water sports equipment

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Rooftop terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 2 floors
  • 7 buildings
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Minibar

More

  • Air conditioning
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 90000 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: COP 6000 per person, per night
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 60000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: COP 60000 (up to 4 years old)
  • Pet fee: COP 90000 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
There is limited hot water on site
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Playa Vista Tierra Bomba Island
Fenix Cartagena Cartagena
Hotel Fenix Beach Cartagena Hotel
Hotel Fenix Beach Cartagena Cartagena
Hotel Fenix Beach Cartagena Hotel Cartagena

Hotel Fenix Beach Cartagena Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 353 out of 534 reviews
Rating 8 - Good. 99 out of 534 reviews
Rating 6 - Okay. 37 out of 534 reviews
Rating 4 - Poor. 17 out of 534 reviews
Rating 2 - Terrible. 28 out of 534 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Canct

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mi mejor descanso

El lugar es genial, tiene muy buen ambiente, el personal es totalmente amigable y serviciales
Stayed 1 night in Jun 2025

2/10 Terrible

Tat

Traveled with partner
Disliked: Amenities, property conditions & facilities
The property was unorganized and on a remote island where we had to pay cash to a local boater to take across the Atlantic ocean to get too. I understood there was a storm beforehand but that doesnt excuse the fact that we had no running water. I could've been okay with no hot water temporarily but no water equals rough times. We luckily had a private pool and used this for water in the toilet for both my wife and myselfs bathroom sessions to be able to flush the toilet. No fun! There also were many dogs on the island in which is not a problem if there were a just a few and taken care of. But there was feces in the sand throughout the property and unfortunately at night you cant see it. So on top of no water, feces on my shoe and the mosquito fiasco we were not happy.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Mis padres disfrutaron mucho de su estadía en el hotel! Todo estaba muy limpio, las vistas eran buenas, la comida del resturante del hotel y las personas del staff muy amables.
Stayed 2 nights in May 2025

10/10 Excellent

Tristan

The staff have been incredible and so great!
Stayed 1 night in May 2025

10/10 Excellent

lusia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La. Comida es deliciosaaa y los rituales te conectan contigo mismo
Stayed 1 night in May 2025

10/10 Excellent

luna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El ligar es muy bonito y tranquilo, el dtsff es muy smable y atento.
Stayed 1 night in May 2025

2/10 Terrible

Danis

Traveled with family
Disliked: Cleanliness, property conditions & facilities
No agua caliente , mosquitos no caja fuerte la piscina con Moo y le faltan azulejos y las habitaciones deprimentes las toallas para nada con iguiene y ni si quiera te las cambiaban a diario y lo q está en la aplicación para nada es lo q está en vivo y en directo yo le doy un 0 de 100 para mi una esperiencia terrible avían más perros que personas no te dejaban comer ni almorzar .
Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo fue maravilloso, la atención fue estupenda, hay muchos animalitos y la labor que hacen con ellos es de admirar... Volvería mil veces si pudiera
Stayed 1 night in May 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Jose Enrique Rangel

Traveled with partner
Liked: Staff & service
The property needs more attention by the owner. The staff that work over there vey kind people, I would like to also tell you guys that if you go over there, Jackson, Jesus, Carlos, ibama and Lilli they are amaizing humans be. If you can stay at the island the whole trip would be better. I’m telling you this cause at Cartagena specifically in gestameni we got scam by the people over there. Do not go to Cartagena stay at the island. You can trust the people at the island. La propiedad necesita más atención por parte del dueño. El personal es muy amable. También quiero decirles que si van allí, Jackson, Jesús, Carlos, Ibama y Lilli son personas increíbles. Si pudieran quedarse en la isla, el viaje sería mucho mejor. Les digo esto por que en Cartagena, específicamente en gestameni, nos estafaron. No vayan a Cartagena, quédense en la isla. Pueden confiar en la gente de la isla.
Stayed 6 nights in May 2025

10/10 Excellent

bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

MEHMET EMRE

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst
Stayed 6 nights in May 2025

10/10 Excellent

lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Christopher

Stayed 1 night in Apr 2025

10/10 Excellent

Harold

Stayed 2 nights in Apr 2025

10/10 Excellent

ANGIE VIVIANA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Liliana

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No deberían cobrar el transporte en lancha, ya que no hay otra forma de llegar debería estar incluido dentro del paquete. No avisan eso y hasta que llegan al hotel nos cobraron. El lugar es lindo y las habitaciones son súper cómodas, pero la playa tiene mucho oleaje y piedras en el suelo, es mejor buscar las Islas del Rosario. El staff no es atento. Teníamos que pedir lo mismo a muchas personas y nadie nos atendía, especialmente los muchachos son muy groseros (éramos dos chicas viajando). Además, no realizaron ninguna actividad extra durante los dos días que estuvimos. En resumen, no recomendaría el lugar, buscaría uno en las Islas del Rosario.
Stayed 1 night in Apr 2025

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Commodities

Los precios de los productos ofrecido son elevados en comparación de precios de la ciudad, no debería cobrase descorche por el derecho a disfrutar de una copa de vino en la playa, esto ya se paga con el costos del hospedaje. (No todos los commodities se deben monetizar).
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fenix Beach

Todo excelente
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fénix

Me encanto todo! fénix es un verdadero paraíso volveré pronto
Stayed 1 night in Apr 2025

10/10 Excellent

ana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabuloso
Stayed 1 night in Apr 2025

10/10 Excellent

Jhonny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paraíso fénix

Todo fue increíble, la comida es deliciosa el personal es maravilloso las instalaciones son cómodas y la actividades son dirigidas a nuestra salud y eso me encanto
Stayed 1 night in Apr 2025

10/10 Excellent

Cinthia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Todo maravilloso
Stayed 1 night in Apr 2025

10/10 Excellent

liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El, yoga, la clase de baile, el servicio perfecto.
Stayed 1 night in Apr 2025

10/10 Excellent

STEP

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
La atencion es increible, la comida y bebidas deliciosas. Nos realizamos masajes y fueron increibles.
Stayed 1 night in Apr 2025