This smoke-free hotel features an outdoor pool, a bar/lounge, and a poolside bar. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk. Change of towels is available on request.
Hotel Hernandez CTG offers 50 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and hair dryers. Housekeeping is offered daily and change of towels can be requested.
Recreational amenities at the hotel include an outdoor pool.
Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.
Hotel Hernandez CTG is a smoke-free property.
A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Free full breakfast available daily 7:00 AM to 10:00 AM
A bar/lounge
A poolside bar
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
24-hour front desk
Guest services
Change of towels on request
Housekeeping (daily)
Accessibility
No elevator
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Minibar
More
Air conditioning
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
19 percent destination fee will be charged
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10:00 AM to 9:00 PM
Property is also known as
Hotel Hernandez CTG Hotel
Hotel Hernandez CTG Cartagena
Hotel Hernandez CTG Hotel Cartagena
Hotel Hernandez CTG Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
A total mess!
Smell like mold, no towels, no sheets, tv kept cutting out, no shower door.
The place is hot and gave me the creeps. I lost my money, because I checked out the same afternoon.
Stay away!!! That thing should be the worst motel ever. THAT IS NOT A H oTEL.
Our room was simple but clean and nice. The overall facilities are under construction so could improve slightly. The staff was excellent! If you’re looking for luxury go elsewhere. Otherwise this is a good choice.
Hotel was a good deal price-wise but the surrounding area was very noisy and even though the windows were always closed, they didn’t buffer anything at all. Room had a good size but was quite dirty upon arrival. It looked like some liquid spill was not cleaned on one side of the beds. Staff was friendly but no one spoke any English which made it a bit difficult (despite me speaking some Spanish). Breakfast was nice and always freshly made. It was weird though that it changed from buffet-style to made-to-order in the 5 days I stayed. I also consistently got smaller portions of foods/beverages than others. Not sure why.
Verified traveler
Stayed 6 nights in May 2024
4/10 Poor
Jenna
Mar 4, 2024
Liked: Staff & service
Jenna
Stayed 2 nights in Mar 2024
4/10 Poor
Jorge, Bryan
Traveled with family
Feb 21, 2024
Remoldinling was going on at the moment and it started early and didn’t get no sleep.
Excelente ubicación
el servicio muy bueno y amable
La comida excelente y variado.
Leidy
Stayed 4 nights in Aug 2024
4/10 Poor
Nancy
Traveled with family
Jul 27, 2024
Liked: Cleanliness
Disliked: Staff & service
La única excente atención fue la de Julián Delgado que trató que todo para nosotros fuera posible, pero el
hotel está en construcción y no lo dicen no tiene secadora, no cuenta con cosas básicas pero lo solicitamos como una mesa y nos la dieron quizás cuando lo terminen sea
mejor
Muy buena atención de su personal, quizá las habitaciones pequeñas pero están justo para lo que necesitas , descansar , cercanía a la bahía , a playa y buen sector.
catastrophique hôtel encore en travaux. Le ménage n’est pas fait tous les jours rapport qualité. Prix horrible je suis parti plus tôt que prévu.
Nabil
Stayed 12 nights in May 2024
6/10 Okay
Elayne L
May 19, 2024
Liked: Cleanliness, staff & service
Hotel com péssimo serviço de café da manhã
O frigobar do hotel não funciona, no café da manhã fic um funcionário regulando o que o cliente come, sendo que o hóspede não pode repetir que é chamado atenção
Peor estadia en una noche de hotel en mucho tiempo
Me asignaron una habitacion muy sucia, con un olor a humedad insoportable, solicite cambio, lo hicieron pero fue igual, mi estadia estaba planeada para 3 dias, decidi cambiarme de hotel y solicitar la devolucion del dinero de las noches restantes
Yolanda E
Stayed 3 nights in Apr 2024
8/10 Good
enrique
Traveled with group
Apr 6, 2024
Liked: Cleanliness, staff & service, amenities
Muy buen am iente
enrique
Stayed 2 nights in Apr 2024
6/10 Okay
michel
Traveled with partner
Mar 17, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Wifi impossible de se connecter ou signale très faible ,télévision. HS
Tommy nos recibió muy bien, nos permitió hacer check in temprano, nos ayudó con la maleta al octavo piso. Fue excelente. El hotel está en remodelación y estrenamos habitacion