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OZ Hotel Luxury

3.5 star property

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Photo gallery for OZ Hotel Luxury

Porch
Premium bedding, down comforters, minibar, in-room safe
Restaurant
Free daily buffet breakfast
Sundeck

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Calle 5 #2 14, Cartagena
  • Bocagrande Beach
    ‪2 min walk‬
  • Castillo Grande Beach
    ‪9 min walk‬
  • Cartagena de Indias Convention Center
    ‪6 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪21 min drive‬

Room options

View all photos for Classic Room

Premium bedding, down comforters, minibar, in-room safe

Classic Room

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

OZ Hotel Luxury

3.5-star hotel in Bocagrande
A restaurant, a bar/lounge, and concierge services are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a TV in a common area are onsite.
OZ Hotel Luxury offers 43 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. Plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Cartagena hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers a terrace, tour/ticket assistance, and concierge services. A total renovation of this property was completed in June 2024.

OZ Hotel Luxury is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
OZ Hotel Luxury has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Handrails in hallways
  • Handrails in stairways
  • Tile flooring in public areas
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Built in 2020
  • Eco-friendly cleaning products used
  • Renovated entire property - June 2024
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • iPod dock
  • MP3 dock
  • Plasma TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Property is also known as

Hotel OZ Luxury
OZ Hotel Luxury
OZ Hotel Luxury Hotel
OZ Hotel Luxury Cartagena
OZ Hotel Luxury Hotel Cartagena

OZ Hotel Luxury Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 623 out of 835 reviews
Rating 8 - Good. 146 out of 835 reviews
Rating 6 - Okay. 39 out of 835 reviews
Rating 4 - Poor. 9 out of 835 reviews
Rating 2 - Terrible. 18 out of 835 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Thomas N

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moved to lesser location
I was moved to another location not to my satisfaction!!!
Stayed 7 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Vacation
This was my 2nd stay here and it was amazing! They are very accomodating. I referred a friend to stay and he liked it as well. When I go to Cartagena, this will be my 1st option. The staff was friendly and nice. It was an enjoyable experience.
Stayed 4 nights in Dec 2024

8/10 Good

Thomas, pompano beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all friendly and helpful. The room is really nice and modern.The breakfast buffet was well done. They could use a tour desk. A pool would have been nice but for the money the hotel is worth it. All in all I will return next time I'm in Cartagena
Stayed 5 nights in Dec 2024

10/10 Excellent

Oscar Andres Carrillo, White plains

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The staff were amazing except the newer staff wasn’t that helpful. The veteran staff was great and will come back because of them. Girls at the front desk were drop dead gorgeous.
Stayed 7 nights in Dec 2024

10/10 Excellent

Felipe, Ave Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, good food , clean place amd great area
Stayed 4 nights in Oct 2024

10/10 Excellent

Rajvir

Stayed 3 nights in Nov 2024

10/10 Excellent

Ryan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue I had was with the Hot water in my room while my friend had no issues but that doesn't take away from the amazing experience I had staying at this facility with the amazing staff. The staff was patient in every aspect and assisted me with everything I needed with no hesitation. It will be exceedingly difficult to stay anywhere else on my numerous trips to Cartagena Colombia so this has become my go to hotel for all my stays in this city. The hotel is not only within walking distance to the beach but it also has various stores in walking distance to supply you with everything you may need and if you are unsure the staff is more than willing to assist you with directions.
Stayed 8 nights in Nov 2024

10/10 Excellent

Jon Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff they were all pleasant and very friendly.
Stayed 8 nights in Nov 2024

10/10 Excellent

Nia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, beautiful views of the skyline and ocean. Felt safe. The staff very polite and the breakfast was on point every morning.
Stayed 3 nights in Nov 2024

10/10 Excellent

deverell

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and staff friendly
Stayed 3 nights in Nov 2024

8/10 Good

Pranav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay overall. Shower water temperature is inconsistent and the flow is weak. Wash basin is weirdly shaped. And watch out - the laundry prices are exorbitantly high- higher than New York prices!!
Stayed 1 night in Nov 2024

10/10 Excellent

Pranav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower water temperature is inconsistent and the flow is weak. The basin is weirdly shaped. That’s it, those are my only complaints. The hotel is fantastic other than those two things - highly recommended
Stayed 1 night in Dec 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Rigoberto

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s new, modern stylish and chic. You can’t beat the price for the service you get at this establishment. Ps go for the junior suite’s if you like a little more room
Stayed 10 nights in Nov 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Nov 2024

10/10 Excellent

Durkia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 5 nights in Nov 2024

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptionally helpful and personable. Were always available and ready to help with a smile.
Stayed 5 nights in Nov 2024

10/10 Excellent

Gianfranco

Stayed 6 nights in Oct 2024

10/10 Excellent

Jamal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The OZ hotel is clean, perfectly located and great to look at, but the standout is the staff. They are attentive, friendly and helpful. They literally didn’t want our party to lift a finger (and we tried). The ladies at the front desk moved mountains to accommodate a large party, the cleaners made sure our rooms were perfect when we returned and the restaurant and concierge staff made sure we had everything we needed. I couldn’t ask for a better experience. 10 out of 10 would come back anytime
Stayed 4 nights in Nov 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and very nice staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
For beach goers
Location was better for beach goers, beaches in Cartagena are horrible so we didn’t need to be in that area we went once and said forget it. We had to Uber to Centro historical so that was a bit of a drag.
Stayed 2 nights in Nov 2024

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Tony Flanigan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and great staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Carl Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
The staff @ OZ Luxury was warm and attentive.
Stayed 4 nights in Nov 2024

10/10 Excellent

Diana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the workers are very nice, very clear and an amazing treatment!!! I’ll definitely go there again! I loved them! You feel so welcome all the time.
Stayed 1 night in Nov 2024