Hotel Playa Club

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Playa Club

Porch
Outdoor pool, sun loungers
Exterior
Standard Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
  • Parking available
    Parking available
  • Room service
    Room service
  • Bar
    Bar
  • Pool
    Pool
  • Housekeeping
    Housekeeping

Explore the area

Map
Ave San Martin No 4-87, Cartagena, Bolivar, 130001
  • Centro Comercial Nao
    1 min walk
  • Bocagrande Beach
    2 min walk
  • Rio Cartagena Casino
    3 min walk
  • Cartagena (CTG-Rafael Núñez Intl.)
    21 min drive

Room options

Standard Double Room

  • 242 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Triple Room

  • 242 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Standard Twin Room

  • 237 sq ft
  • Sleeps 2
  • 2 Double Beds

Standard Quadruple Room

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Suite

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

Twin Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

Double Room Superior With Street View

  • Sleeps 2
  • 1 Double Bed

Suite Junior

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Double Room Superior

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Playa Club

3-star hotel in Bocagrande
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a poolside bar, a business center, and a meeting room.
Hotel Playa Club offers 80 air-conditioned accommodations with laptop-compatible safes. 55-inch LED televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and a meeting room. This beach hotel also offers an outdoor pool, a terrace, and barbecue grills.

Hotel Playa Club is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:30 AM.
RESTAURANTE BAR LA PLAYA - This poolside restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered extended parking on site (COP 15,000 per day)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • RESTAURANTE BAR LA PLAYA

Things to do

  • Designer stores
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Pool loungers
  • Terrace

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Covered extended parking fee: COP 15000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Playa Cartagena
Playa Cartagena
Hotel Playa Club Cartagena
Playa Club Cartagena
Hotel Playa Club Hotel
Hotel Playa Club Cartagena
Hotel Playa Club Hotel Cartagena

Hotel Playa Club Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 68 out of 223 reviews" "
Rating 8 - Good. 83 out of 223 reviews" "
Rating 6 - Okay. 41 out of 223 reviews" "
Rating 4 - Poor. 20 out of 223 reviews" "
Rating 2 - Terrible. 11 out of 223 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Yesenia

It was a nice place to stay and the breakfast was good
Stayed 5 nights in Mar 2024

8/10 Good

Eric

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Good place to visit Great pools spa food beach ok Safe area Good breeze
Stayed 1 night in May 2024

10/10 Excellent

Victor Leandro Ortiz

Liked: Amenities, property conditions & facilities
Good places
Stayed 3 nights in Apr 2024

2/10 Terrible

Ana

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms smelling a public bathrooms and dogs barking a lot every single night.
Stayed 4 nights in Apr 2024

4/10 Poor

Owen

Traveled with group
Disliked: Staff & service, amenities
Staff did not have rooms ready on time at check in. Also did not provide the proper amenities that the room was paid to have. Furthermore, staff psid no attention to questions and requests made to this booking.
Stayed 3 nights in Apr 2024

10/10 Excellent

Faber

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy customer 🥇❤️🏆💎
I felt like I was at home, very clean and comfortable, delicious breakfast. The customer service people are very friendly. I loved this place. It is very close to all the activities. They also have tours within the hotel for you to choose from. I will definitely return to this hotel.
Stayed 4 nights in Mar 2024

8/10 Good

Dane

Liked: Cleanliness, staff & service, property conditions & facilities
Suited my needs to be in a central area. Room was large and clean
Stayed 3 nights in Jan 2024

6/10 Okay

Jacqueline

Liked: Cleanliness
Disliked: Property conditions & facilities
The pool and beach area are great. Good location. Luz at reception was very courteous and helpful. Travel desk staff was also very informative.
Stayed 5 nights in Jan 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

6/10 Okay

Pedro

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
This property is very old with limited conditions in the rooms. The air conditioning is working though movements sensor and when we are sleeping not working
Stayed 4 nights in Dec 2023

10/10 Excellent

Ivan

Stayed 1 night in Dec 2023

4/10 Poor

Michael

Disliked: Cleanliness
Roach activity observed made me feel very uncomfortable especially at night
Stayed 2 nights in Nov 2023

10/10 Excellent

Ricardo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, good hotel, staff can improve their costumer service.
Stayed 5 nights in Sep 2023

4/10 Poor

Enrique

Traveled with family
Disliked: Amenities, property conditions & facilities
Old hotel. Telephone not working. Shower won’t drain. Small bathroom. They fix the phone and shower. It’s just a old hotel. Breakfast just average low. They take away the towels and we have to wait till they wash them to get them back. TV only have maybe 5 channels to watch. Workers are nice.
Stayed 4 nights in Jul 2023

8/10 Good

Diana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Overall good experience in the customer service. We were happy with our stay however, the pictures on the website did not match the pool and the room but they were ok. Breakfaat was excellent and the drinks at the bar were good.
Stayed 2 nights in Jul 2023

2/10 Terrible

luis

Stayed 1 night in Mar 2023

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel pequeño pero muy conveniente. El área de la piscina es muy acogedora. Puedes ver el mar mientras disfrutas de la piscina. El desayuno es muy variable. La habitación, con vista a la calle principal, fue bien comida. Tiene ducha de agua caliente y un mini bar.

8/10 Good

Hilda

Stayed 4 nights in Oct 2022

2/10 Terrible

Rowan

Disliked: Staff & service
Racism among staff to the highest they all need proper training
Stayed 9 nights in Aug 2022

6/10 Okay

Eric

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Ok no ac
AC no work. Good breakfast. Older slower used worn.
Stayed 1 night in Jul 2022

2/10 Terrible

Shannon

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not book or cancel your current booking. RUN!
Without exaggeration this the worst hotel stay I have ever had. We stayed two nights but almost left after the first. The property is physically falling apart, the lobby was very humid, despite covid numbers still being high around the world, Colombia recently and partially relaxing its entry requirements for foreigners, this hotel gave zero care for physical distancing, masks, or evidence of cleaning in common spaces starting at check in. The room has ants and roaches (we even killed two cockroaches and housekeeping made the beds but left the dead roaches!), there was clear evidence bugs had been smashed on the wall prior to our stay as well. The bathroom was so small it didn’t fit a 5’6 person facing forward on the toilet, the bathroom floor was 3 different heights in places that didn’t make sense, the door had mold, and there where holes in tiles. 1 bed was very hard, the other was sinking like an air mattress. Breakfast was coffee,bread, & runny eggs. The room was so small opening two suitcases took all the free space on the floor. Furniture was out of date and not luggage friendly. Any hostel I’ve stayed in across Europe or Asia is far surperior. The tiny hotels in the mountains of Colombia were far nicer which was shocking considering the location. If you are used to US or European standards stay at the intercontinental a couple doors down. The only nice thing I can say is at least the AC in the room worked and the shower had warm water.
Killing roaches in the bath room, they were in the sleeping area on arrival too.
Very uncomfortable
No space to move or comfortably dress or use the toilet
Stayed 2 nights in Jul 2022

10/10 Excellent

Andres

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel
In general it is a nice hotel. The food, drinks and service are good although they can be slow sometimes depending in the amount of people standing in the hotel. Beside the hotel there is another one that is very noisy. So if you got a room beside that hotel I wish you good luck because it is impossible to rest while they are doing their noise.
Stayed 3 nights in Apr 2022

8/10 Good

Salvador, Lachine

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the beach and good restaurants to eat.
Stayed 3 nights in May 2022

8/10 Good

iliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022