InterContinental Cartagena De Indias, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Cartagena De Indias, an IHG Hotel

Outdoor pool, free cabanas, sun loungers
Exterior
Room amenity
Room amenity
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
  • Bar

Explore the area

Map
Bocagrande Carrera 1 No. 5-01, Cartagena, Bolivar, 130001
  • Bocagrande Beach
    1 min walk
  • Centro Comercial Nao
    1 min walk
  • Rio Cartagena Casino
    3 min walk
  • Cartagena (CTG-Rafael Núñez Intl.)
    19 min drive

Room options

Classic Room, 2 Queen Beds, Ocean View (Smart)

  • 391 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Ocean View

  • 391 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, City View

  • 391 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room

  • 391 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed (Ocean)

  • 893 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

Classic Room, 2 Queen Beds, Ocean View

  • 391 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, City View (City Bay View Smart)

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, Ocean View (High Floor)

  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Club Lounge Access (High Floor)

  • 388 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Ocean View (High Floor)

  • 391 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, City View

  • 391 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room

  • 391 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Classic Room, 2 Queen Beds, Club Lounge Access (High Floor)

  • 409 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Grand Suite, 1 Twin Bed (Ocean)

  • 1130 sq ft
  • Beach view
  • Sleeps 4
  • 1 Twin Bed

Classic Room, 1 King Bed, Ocean View (Smart)

  • 391 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, Accessible Bathtub

  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 Twin Bed

  • 1711 sq ft
  • Ocean view
  • Sleeps 6
  • 1 Twin Bed

Suite, 1 King Bed (Ocean, High Floor)

  • 893 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Classic Room, 2 Queen Beds, City View (Smart)

  • 391 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

InterContinental Cartagena De Indias, an IHG Hotel

4-star Cartagena hotel, connected to a shopping center in Bocagrande
Spend the day relaxing on the beach or pampering yourself at InterContinental Cartagena De Indias, an IHG Hotel's full-service spa.
InterContinental Cartagena De Indias, an IHG Hotel offers 285 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room.
In addition to a full-service spa, InterContinental Cartagena De Indias, an IHG Hotel features an outdoor pool and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This beach hotel also offers a children's pool, a 24-hour fitness center, and a terrace. Guests can use the outdoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

InterContinental Cartagena De Indias, an IHG Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
InterContinental Cartagena De Indias, an IHG Hotel has a restaurant on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (COP 18,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: COP 75,000 for adults and COP 45,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Bicycle tours
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Shopping mall
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Free pool cabanas
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 75000 for adults and COP 45000 for children
  • Airport shuttle fee: COP 50000 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: COP 18000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed in guestrooms.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Intercontinental Cartagena
Intercontinental Cartagena Indias
Intercontinental Indias
Intercontinental Indias Hotel
Intercontinental Indias Hotel Cartagena
Intercontinental Cartagena Indias Hotel
Intercontinental Cartagena De Indias
InterContinental Cartagena De Indias an IHG Hotel
InterContinental Cartagena De Indias, an IHG Hotel Hotel
InterContinental Cartagena De Indias, an IHG Hotel Cartagena

InterContinental Cartagena De Indias, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 717 out of 1002 reviews" "
Rating 8 - Good. 177 out of 1002 reviews" "
Rating 6 - Okay. 49 out of 1002 reviews" "
Rating 4 - Poor. 23 out of 1002 reviews" "
Rating 2 - Terrible. 36 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rosa

Liked: Property conditions & facilities
The hotel was very nice and clean, great staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Doreatha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

LaTonya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Is Nice Right In Front Of Beach; Only Thing Is Locals Are Wanting To Convince You To Buy But Its Not A Huge Deal
Stayed 3 nights in Sep 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay! The staff was excellent, the rooms were clean and the food was good! 10/10, would stay there again!
Stayed 6 nights in Sep 2024

10/10 Excellent

Pedro

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Teresita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Sharonda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED this hotel. The staff were absolutely amazing and were so kind and friendly. The hotel was beautiful, everything was clean and modern, and it was a phenomenal experience. I am already planning my next vacation for the same hotel. I loved every moment!
Stayed 8 nights in Sep 2024

10/10 Excellent

John Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everthing was nice and staff friendly and helpful. Why have an i e machine, but no ice bucket in the room.
Stayed 6 nights in Sep 2024

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Stanley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The staff WOW. I WILL DEFINITELY GO BACK SOON. Thank you to all for making my first visit to Cartagena the best I ever had.
Stayed 7 nights in Sep 2024

10/10 Excellent

Evangelita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely LOVED our stay! The hotel staff is extremely attentive, welcoming, and ready to assist with any act of service. The design of the hotel is very modern, the infinity pool is well kept with lounging chairs/towels provided, an on site cafe/restaurant/poolside food & beverage services. I would stay here again! The rooms were clean, bed and sheets were extremely comfortable and changed daily.
Stayed 3 nights in Sep 2024

10/10 Excellent

nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was outstanding, except for the guys from the bar, bad experience...
Stayed 2 nights in Sep 2024

10/10 Excellent

Alejandro

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Buena atención. Aunque el servicio un poco lento
Stayed 4 nights in Sep 2024

10/10 Excellent

Ricardo Rodriguez

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very beautiful hotel, conveniently located across the street from the beach. The staff were so kind and helpful, especially Keilin Sanchez. The room was beautiful. I highly recommend the king corner suite. Lounge access was especially convenient and the available food and drinks was an awesome bonus. The breakfast was delicious. The surrounding area was very walkable with plenty of restaurants and shops. We felt very safe our entire time there.
Stayed 3 nights in Aug 2024

8/10 Good

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Everything is convenient and the 24 hour room service was the best
Stayed 7 nights in Aug 2024

4/10 Poor

Eric

Stayed 2 nights in Aug 2024

10/10 Excellent

Lianna Yvonne Olivero

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great customer service.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location !! Great views
Stayed 4 nights in Jul 2024

10/10 Excellent

Nigayla

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic views from this hotel. Housekeeping was very quick and efficient. Breakfast buffet was great too.
Stayed 3 nights in Aug 2024

10/10 Excellent

Paul B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay while on vacation in Cartagena. It’s close to the beach and shopping areas. The property is well maintained, they also have a restaurant if you don’t wish to eat out, the only thing food is very salty. The staff is friendly.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kareen

Liked: Cleanliness, staff & service, property conditions & facilities
I thoroughly enjoyed my stay at the Intercontinental Hotel in Cartagena. The staff was friendly and helpful and were able to give advice when information was needed. The propety wsclean and well kept. The pool area beautifl. The room and the housekeeping werevery good. Location was great for stopping and restaurants and the beach. I would definately stay at this hotel again and would recommend it.
Stayed 5 nights in Aug 2024

10/10 Excellent

Archie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel with all the amenities.
Stayed 3 nights in Jul 2024

2/10 Terrible

Jelani

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No guests whatsoever. Idc what law they passed recently. They could have figured it out—never again.
Stayed 5 nights in Aug 2024