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InterContinental Cartagena De Indias by IHG

4.0 star property

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Photo gallery for InterContinental Cartagena De Indias by IHG

Outdoor pool, free cabanas, sun loungers
Outdoor pool, free cabanas, sun loungers
Exterior
Exterior
Room amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
Bocagrande Carrera 1 No. 5-01, Cartagena, Bolivar, 130001
  • Bocagrande Beach
    ‪1 min walk‬
  • Castillo Grande Beach
    ‪10 min walk‬
  • Clock Tower
    ‪6 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪19 min drive‬

Room options

View all photos for Classic Room, 2 Queen Beds, Ocean View (Smart Room)

Beach/ocean view

Classic Room, 2 Queen Beds, Ocean View (Smart Room)

  • 391 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Ocean View

  • 391 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, City View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Queen Beds, City View

  • 391 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

View from room

Premium Room

  • 391 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Ocean)

Beach/ocean view

Suite, 1 King Bed (Ocean)

  • 893.4 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Queen Beds, Ocean View

  • 391 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, City View (Bay View, Smart Room)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, City View (Bay View, Smart Room)

  • 387.5 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Ocean View (High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Queen Beds, Ocean View (High Floor)

  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Club Lounge Access (High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Club Lounge Access (High Floor)

  • 388 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Ocean View (High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Ocean View (High Floor)

  • 391 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, City View

  • 391 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

View from room

Classic Room

  • 391 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 2 Queen Beds, Club Lounge Access (High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Queen Beds, Club Lounge Access (High Floor)

  • 409 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite (Ocean)

Room amenity

Grand Suite (Ocean)

  • 1130 sq ft
  • Beach view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Ocean View (Smart Room)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Ocean View (Smart Room)

  • 391 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Queen Beds, Accessible

  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite

Presidential Suite | View from room

Presidential Suite

  • 1711 sq ft
  • Ocean view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Ocean, High Floor)

Suite, 1 King Bed (Ocean, High Floor) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed (Ocean, High Floor)

  • 893 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, City View (Smart Room)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Queen Beds, City View (Smart Room)

  • 391 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hilton Cartagena

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.5 out of 5, Wonderful, (1027)
The price is $144
per night
$144 total
May 19 - May 20
Hilton Cartagena

About this property

InterContinental Cartagena De Indias by IHG

4-star Cartagena hotel, connected to a shopping center in Bocagrande
Spend the day relaxing on the beach or pampering yourself at InterContinental Cartagena De Indias by IHG's full-service spa.
InterContinental Cartagena De Indias by IHG offers 285 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room.
In addition to a full-service spa, InterContinental Cartagena De Indias by IHG features an outdoor pool and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This beach hotel also offers a children's pool, a 24-hour fitness center, and a terrace. Guests can use the outdoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

InterContinental Cartagena De Indias by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
InterContinental Cartagena De Indias by IHG has a restaurant on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (COP 48,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: COP 75,000 for adults and COP 45,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Bicycle tours
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Shopping mall
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Free pool cabanas
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 75000 for adults and COP 45000 for children
  • Airport shuttle fee: COP 50000 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: COP 48000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed in guestrooms.
Property Registration Number 39186

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Intercontinental Cartagena
Intercontinental Cartagena Indias
Intercontinental Indias
Intercontinental Indias Hotel
Intercontinental Indias Hotel Cartagena
Intercontinental Cartagena Indias Hotel
Intercontinental Cartagena De Indias
InterContinental Cartagena De Indias by IHG Hotel
InterContinental Cartagena De Indias an IHG Hotel
InterContinental Cartagena De Indias by IHG Cartagena
InterContinental Cartagena De Indias by IHG Hotel Cartagena

InterContinental Cartagena De Indias by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 777 out of 1020 reviews
Rating 8 - Good. 152 out of 1020 reviews
Rating 6 - Okay. 44 out of 1020 reviews
Rating 4 - Poor. 22 out of 1020 reviews
Rating 2 - Terrible. 25 out of 1020 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location across from beach and safe. The staff was more than accommodating for me and my boyfriend during our stay for his birthday. They even provided ballon decor and piece of cake for our arrival.
Stayed 5 nights in Jan 2025

8/10 Good

Venice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Chantel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Intercontinental was welcoming the minute i walked into this hotel. Nice clean spacious rooms with a beautiful ocean view. Breakfast was good and fresh everyday. Staff were wonderful and it’s located in the center of everything. 10/10 (SN: they made my daughters birthday wonderful when coming and singing hbd to with a cake and card)
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose I

Stayed 4 nights in Jan 2025

10/10 Excellent

Reine Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Kyle

Stayed 5 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very pleasant stay in Cartagena.

I stayed at the hotel for 5 nights. The hotel is ideally placed within the Barrio Bocagrande area of Cartagena. Directly across from the beach and a wide selection of eateries, shops and bars in the vicinity. The hotel is in very good condition. The room I was allocated was very good, spacious, very comfortable and quiet. WiFi reception was good and I wide range of TV Channels were available. I used the pool area and gym each day of my visit and both were very good. I had breakfast in the hotel each morning and on a couple of the mornings (despite being down around 9.30) I found that many of the salad items had been finished or were very low which was disappointing. All of the staff I encountered were very friendly, helpful and professional.
Stayed 5 nights in Jan 2025

6/10 Okay

Jose, New York

Traveled with family
Disliked: Amenities
A disappointing stay, I expected more from an Intercontinental property. The facilities are dated, the pool area is too small by at least half, the restaurant is pedestrian, and the service is uninspired.
Stayed 6 nights in Dec 2024

10/10 Excellent

Ariella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Ana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue un lugar excelente, acogedor y con muy buen servicio, con un desayuno delicioso. Lástima que el área de la piscina le da la sombra la mayor parte del día y no se puede disfrutar un lindo dia
Stayed 3 nights in Jan 2025

8/10 Good

Aric

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great location, the staff is very friendly and helpful, and the atmosphere was great.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ariel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention to details from employees is amazing!!!
Stayed 3 nights in Jan 2025

8/10 Good

Anibal

Liked: Amenities, property conditions & facilities
The woman that did the cleaning of rooms were so unprofessional I would put do not disturb and they would still call the room several times they didn’t care or follow instructions.
Stayed 4 nights in Jan 2025

10/10 Excellent

Johnetta

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a corner Grand Suite! It was spacious, beautiful, equipped like an apartment, had 2 bathrooms and most of all it had the most amazing views, EVEN FROM THE BATHROOM!!! The property was beautiful and clean. We loved the pool bar and enjoyed sitting poolside listen to the DJ, eating the delicious wings and sipping on a cocktail! Even though our suite allowed us access to the club lounge which offered a free drink happy hour, we preferred the ambiance of the pool bar. The location was also perfect. There were several stores, restaurants and even a casino a few steps away. The ride in to town was 10-15 minutes by cab and cost about five USD. The hotel staff were always there to hail a cab for you. Although the hotel was directly on the beach, I personally preferred the peace and quiet of the hotel pool. I would definitely recommend this location and if you’re able to, splurge on a corner suite!!
Stayed 7 nights in Jan 2025

10/10 Excellent

Roxy, castaic

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yair restaurant manager was extremely helpful and friendly. Ivanna at the intercontinental Club on the 15th floor had a great smile everyday outstanding service. She is the#1 reason I give this hotel excellent experience. I will love to come back to Cartagena and I will definitely book at the Intercontinental.
Stayed 6 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

stephane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 7 nights in Jan 2025

10/10 Excellent

miguel

Stayed 3 nights in Jan 2025

10/10 Excellent

sergio ENRIQUE PATINO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good
Stayed 4 nights in Jan 2025

10/10 Excellent

Sameer Singh

Stayed 5 nights in Jan 2025

8/10 Good

Shirley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located in a very walkable area of Boca Grande. The beach is directly across the street. Plenty of eating options on the main street as well as the street behind the hotel. The room and property were extremely clean. The only drawback was the pool area. It’s small with limited lounge chairs. During prime sunlight hours a lounge can be hard to find. Overall great property was good choice.
Stayed 6 nights in Jan 2025

10/10 Excellent

Mauria Tanisha

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice.
Stayed 4 nights in Jan 2025

10/10 Excellent

Karol, Tampa

Traveled with partner
Liked: Amenities
Exelente hotel muy buena atención super limpio se lo recomiendo
Stayed 3 nights in Jan 2025

10/10 Excellent

Korina Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. AC broke down our last day, but they gave us an option to move to a sister hotel and gave us a discounted rate for the remaining nights.
Stayed 5 nights in Dec 2024

4/10 Poor

Michelle

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room was freezing cold for days and the shower had a big hole above, no rags provided to take a shower and the beds was not queen size more like full.
Stayed 3 nights in Jan 2025