InterContinental Cartagena De Indias by IHG

4.0 star property

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Photo gallery for InterContinental Cartagena De Indias by IHG

Outdoor pool, free cabanas, sun loungers
Room amenity
Exterior
Exterior
Outdoor pool, free cabanas, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar

Explore the area

Map
Bocagrande Carrera 1 No. 5-01, Cartagena, Bolivar, 130001
  • Centro Comercial Nao
    ‪1 min walk‬
  • Bocagrande Beach
    ‪1 min walk‬
  • Rio Cartagena Casino
    ‪3 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪19 min drive‬

Room options

Classic Room, 2 Queen Beds, Ocean View (Smart)

  • 391 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Ocean View

  • 391 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, City View

  • 391 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room

  • 391 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed (Ocean)

  • 893.4 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

Classic Room, 2 Queen Beds, Ocean View

  • 391 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Bay View (City, Smart Room)

  • 387.5 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, Ocean View (High Floor)

  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Club Lounge Access (High Floor)

  • 388 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Ocean View (High Floor)

  • 391 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, City View

  • 391 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room

  • 391 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Club Room, 2 Queen Beds, Club Lounge Access (High Floor)

  • 409 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Grand Suite (Ocean)

  • 1130 sq ft
  • Beach view
  • Sleeps 4
  • 1 Twin Bed

Classic Room, 1 King Bed, Ocean View (Smart)

  • 391 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds

  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Presidential Studio Suite

  • 1711 sq ft
  • Ocean view
  • Sleeps 6
  • 1 Twin Bed

Premium Studio Suite, 1 King Bed (Ocean, High Floor)

  • 893 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Classic Room, 2 Queen Beds, City View (Smart)

  • 391 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

InterContinental Cartagena De Indias by IHG

4-star Cartagena hotel, connected to a shopping center in Bocagrande
Spend the day relaxing on the beach or pampering yourself at InterContinental Cartagena De Indias by IHG's full-service spa.
InterContinental Cartagena De Indias by IHG offers 285 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room.
In addition to a full-service spa, InterContinental Cartagena De Indias by IHG features an outdoor pool and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This beach hotel also offers a children's pool, a 24-hour fitness center, and a terrace. Guests can use the outdoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

InterContinental Cartagena De Indias by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
InterContinental Cartagena De Indias by IHG has a restaurant on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (COP 48,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: COP 75,000 for adults and COP 45,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Bicycle tours
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Shopping mall
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Free pool cabanas
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 75000 for adults and COP 45000 for children
  • Airport shuttle fee: COP 50000 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: COP 48000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed in guestrooms.
Property Registration Number 39186

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Intercontinental Cartagena
Intercontinental Cartagena Indias
Intercontinental Indias
Intercontinental Indias Hotel
Intercontinental Indias Hotel Cartagena
Intercontinental Cartagena Indias Hotel
Intercontinental Cartagena De Indias
InterContinental Cartagena De Indias by IHG Hotel
InterContinental Cartagena De Indias an IHG Hotel
InterContinental Cartagena De Indias by IHG Cartagena
InterContinental Cartagena De Indias by IHG Hotel Cartagena

InterContinental Cartagena De Indias by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 742 out of 1006 reviews
Rating 8 - Good. 168 out of 1006 reviews
Rating 6 - Okay. 47 out of 1006 reviews
Rating 4 - Poor. 23 out of 1006 reviews
Rating 2 - Terrible. 26 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sanai

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 4 nights in Oct 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Juan J

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel and the staff was very clean, always helping and good services.
Stayed 3 nights in Nov 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Nadirah, NEWARK

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel doesn’t offer activities nor an agenda of events. The staff is nice and friendly. The rooms are small but comfy. The restaurant food is excellent. If you get room 1406 beware the gym is right above this room and then is constant thumping. Views from the room are nice over the ocean.
Stayed 4 nights in Nov 2024

10/10 Excellent

Amber

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Extremely nice. The staff went above and beyond on my birthday with a surprise.
Stayed 3 nights in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Rooms and common areas are spacious, clean, and modern.
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great property to stay at. I highly recommend!
Stayed 5 nights in Nov 2024

10/10 Excellent

Carlos, Jackson Heights

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing, I loved everything
Stayed 7 nights in Nov 2024

10/10 Excellent

JerKeisha

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 4 nights in Nov 2024

10/10 Excellent

Maximo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff was very pleasant
Stayed 5 nights in Nov 2024

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place!
Stayed 1 night in Nov 2024

10/10 Excellent

Jorge Huizar

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service
Stayed 7 nights in Nov 2024

10/10 Excellent

LIXADNRA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Ashley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was good , enjoyed my stay there.
Stayed 3 nights in Nov 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent, the stuff was very friendly and helpful. I forgot some items in the hotel which I recuperated them with out problem. I appreciate that. Thanks
Stayed 2 nights in Nov 2024

8/10 Good

Kwansha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just out a microwave in the rooms and it will be little better for me
Stayed 2 nights in Nov 2024

10/10 Excellent

Ethan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing.
Stayed 1 night in Nov 2024

10/10 Excellent

Gabriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times. The staff is very friendly and courteous, food was excellent, hotel was is very clean and comfortable. We felt very safe in and around this hotel. Transportation isn’t a problem.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Alfonso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very comfortable and convenient. The must important valuation is it's staff, specifically the restaurant. Those people more than professionals are like family.
Stayed 7 nights in Nov 2024

10/10 Excellent

Elisandra

Traveled with family
Liked: Cleanliness, amenities
Fabulous hotel
Stayed 5 nights in Nov 2024

10/10 Excellent

william t

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and room was great, but one thing you need to know that could affect your choice and that is the hotel has a very strict policy of no guests unless they register them first.
Stayed 3 nights in Nov 2024

6/10 Okay

Jorge, Miami

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Expected much more dron a “5 Star hotel”. Property conditions were poor, many water leaks in different areas of the hotel including rooms, halls, lounge and they were all reported. Extremely bad service trying to get someone on the phone, operator, “immediate service” they never answer the phone. Again expected much more.
Stayed 4 nights in Nov 2024

10/10 Excellent

Teshnarha

Stayed 4 nights in Oct 2024