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La Passion Masaya Collection

3.5 star property

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Photo gallery for La Passion Masaya Collection

Outdoor pool
Interior
Interior
Courtyard
Superior Room | Premium bedding, memory foam beds, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pet friendly
  • Laundry

Explore the area

Map
Calle Estanco del Tabaco 35-81, Centro, Cartagena, Bolivar, 130001
  • Clock Tower
    ‪4 min walk‬
  • Walls of Cartagena
    ‪4 min walk‬
  • Cartagena de Indias Convention Center
    ‪10 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪15 min drive‬

Room options

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Premium bedding, memory foam beds, in-room safe, desk

Family Room, Multiple Beds

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, memory foam beds, in-room safe, desk

Executive Suite

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Premium bedding, memory foam beds, in-room safe, desk

Superior Room

  • 236 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, memory foam beds, in-room safe, desk

Standard Room

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 Bedroom

Basic Room, 1 Bedroom | Premium bedding, memory foam beds, in-room safe, desk

Basic Room, 1 Bedroom

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, memory foam beds, in-room safe, desk

Junior Suite

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

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Apr 15 - Apr 16
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About this property

La Passion Masaya Collection

3.5-star hotel in Cartagena Walled City
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a poolside bar, a snack bar/deli, and spa services. Change of towels is available on request.
La Passion Masaya Collection offers 9 air-conditioned accommodations with safes and hair dryers. Memory foam beds feature premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and manicures and pedicures.
Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers an outdoor pool, spa services, and a terrace. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle.

La Passion Masaya Collection is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 10:00 AM.
Restaurante La Passion - This restaurant serves breakfast, lunch, and dinner.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante La Passion

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1820
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 60000 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for COP 100000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 50000 per vehicle
  • Airport shuttle fee per child: COP 50000
  • Pet fee: COP 60000 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 100000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

La Passion Cartagena
La Passion Hotel
La Passion Hotel Cartagena
Passion Hotel
Passion Hotel Cartagena
Passion Cartagena
La Passion Hotel
La Passion by Masaya
La Passion Masaya Collection Hotel
La Passion Masaya Collection Cartagena
La Passion Masaya Collection Hotel Cartagena

La Passion Masaya Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 119 out of 179 reviews
Rating 8 - Good. 32 out of 179 reviews
Rating 6 - Okay. 20 out of 179 reviews
Rating 4 - Poor. 5 out of 179 reviews
Rating 2 - Terrible. 3 out of 179 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Freddy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is properly staffed and the amenities work as intended. you feel like travelling back in time in the best possible sense.
Stayed 3 nights in Nov 2024

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Ahmed

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Location is great you can pretty much walk around everywhere the wall city and Alcenter area
Stayed 1 night in Aug 2024

6/10 Okay

Mauricio

Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 2 nights in Aug 2024

10/10 Excellent

Yesica, Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Pasión Hotel offers an exceptional experience with amazing service and stunning rooms. The architecture is beautiful, adding to the overall charm. The breakfast included is delicious, making mornings delightful. The linens are luxurious, and the bathroom amenities are top-notch. Highly recommended for a memorable stay!
Stayed 1 night in Jun 2024

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hotel with excellent service . A/c was terrific .
Stayed 3 nights in Jun 2024

10/10 Excellent

nicole

Stayed 3 nights in Jun 2024

10/10 Excellent

Kendra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! The staff were lovely. Our only complaint was it was a little loud in the room from all of the street noise (honking mostly), but there’s not much they can do about that—that’s the trade off for having a convenient location. We also recommend that if you are going to a foreign country that YOU LEARN THE LANGUAGE. At least the basics. This area only recently became a popular tourist destination for Americans, so there has not been a reason for the people here to learn English, but it’s not their job to. Very few people here speak English, so don’t come here expecting Cancun because you won’t find it. It is a beautiful country with a beautiful language that is worth exploring if you put in the time to prepare.
Stayed 3 nights in May 2024

6/10 Okay

Derek

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property felt a little dated and in need of a refresh. The staff were wonderful and accommodating. The lack of AC in the common areas and no elevator was a big negative for us.
Stayed 1 night in May 2024

6/10 Okay

Javier

Business traveler
Liked: Room comfort
Stayed 3 nights in May 2024

10/10 Excellent

olga

Stayed 1 night in May 2024

10/10 Excellent

CINDY

Stayed 1 night in Apr 2024

6/10 Okay

Jaime, Coral Springs

Traveled with group
Liked: Staff & service
Disliked: Amenities
The bed was very hard, especially if you are a side sleeper, the rooms from the first floors lack of some noise suppression as you can even hear the transactions of the street vendors on the other side of the wall, the stairs to the pool and breakfast area are very narrow, the bedroom door lacks of light, which makes it difficult to use the key at night, the breakfast options are just ok, but the ladies of it, makes it a pleasant time. The hotel also lacks a generator, the city lost power twice on two consecutive days and we had to stay in complete darkness for like 2 or 3 hours which with the city temperatures was not pleasant, there’s only tv’s in the rooms and they are apps driven, so no local channels, the room’s phone is for decoration purposes, we couldn’t contact the front desk nor my friends on other rooms unless I used my personal device, but Tatiana at the reception is great, so thanks to those Ladies I mentioned my stay was good.
Stayed 5 nights in Apr 2024

10/10 Excellent

Staale

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my second time at La Passion. The staff is very friendly and helpful. The hotel is cool and it's located well.
Stayed 4 nights in Apr 2024

10/10 Excellent

Baudilio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful boutique hotel. Our room decor was nice and has a rustic feel. The open air shower was amazing. The pool on the roof top was perfect for a swim to try and beat the heat. Location was everything! Close to anything you may need. So many bars, restaurants, clubs, shops, street food etc. But most of all, the staff were amazing!! I can’t talk enough about how they took care of all our needs, and did it with a warm smile and fun attitude. All the staff we encountered became our friends by the end of the trip. They were the best!
Stayed 4 nights in Mar 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful hotels I have been in. Huge room, large open air shower! Love the decor!
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Masaya never disappoints!
We were upgraded to a bigger Room Which felt like an apartment. The challenge was getting the suitcases up the very thighs stairs but very thankfully the staff help us. The view for the pool is very nice and the breakfast very extensive.
Stayed 1 night in Feb 2024

10/10 Excellent

Eliza

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially loved the wonderful breakfast on the roof in the morning, surrounded by flowers. I also loved the rooftop pool where you could enjoy views of the city and listen to the birds while cooling off. The building is very handsome and the staff was very friendly and helpful.
Stayed 3 nights in Feb 2024

10/10 Excellent

Kath

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property in the heart of the walled city
Stayed 1 night in Jan 2024

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, staff & service, amenities
The ability to experience history!
Stayed 1 night in Sep 2023

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the most part this is a five star hotel. My wife and I got married at the Museo Naval which is close by. She rode with her mother on one of the horse carriges from the front door of the hotel to the ceremony. We stayed in one of the executive suites that were spacious and lavish. Only complaint was breakfast was up on the roof in the hot humidity and we had to keep asking for things. Seemed like everybody was hot and grumpy up there lol
Stayed 3 nights in Jul 2023