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Mood Matuna Hotel Cartagena

4.0 star property

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Enjoy a spacious room with a large bed, desk, and seating area, featuring a city view, flat-screen TV, and bathtub.
Stunning staircase leads to an upper level, flanked by walls with a textured finish and polished wood flooring.
Walk down the well-lit corridor with a clear path to your destination.
Experience the hotel's unique architecture with its elevated balconies and stunning views.
Relax and unwind in style with a hot tub and city views.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • 24/7 front desk

Explore the area

Map
Cra. 9a #32, La Matuna, Cartagena, Bolívar, 130001
  • Clock Tower
    ‪3 min walk‬
  • Walls of Cartagena
    ‪5 min walk‬
  • Cartagena de Indias Convention Center
    ‪5 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min drive‬

Room options

Family Room

10.0 out of 10
Exceptional
(6 reviews)
  • 474 sq ft
  • Sleeps 5
  • 2 King Beds

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Private Pool

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Twin Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

About this property

Mood Matuna Hotel Cartagena

4-star hotel in Cartagena Walled City
A restaurant, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a meeting room and a 24-hour front desk are onsite. Change of towels is available on request.
Mood Matuna Hotel Cartagena offers 45 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. Smart televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This 4-star property offers access to a 24-hour business center and a meeting room. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Mood Matuna Hotel Cartagena is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Restaurante - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: COP 25,000 for adults and COP 15,000 for children
  • A restaurant

Restaurants on site

  • Restaurante

Things to do

  • 24-hour gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • No elevator

More

  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 50000 per pet, per stay
Service animals are welcome
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately COP 25000 for adults and COP 15000 for children
  • Airport shuttle fee: COP 100000 per vehicle (roundtrip, maximum occupancy 6)
  • Pet fee: COP 50000 per pet, per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 210254

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Mood Matuna Cartagena
Mood Matuna Hotel Cartagena Hotel
Mood Matuna Hotel Cartagena Cartagena
Mood Matuna Hotel Cartagena Hotel Cartagena

Mood Matuna Hotel Cartagena Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 215 out of 306 reviews
Rating 8 - Good. 50 out of 306 reviews
Rating 6 - Okay. 16 out of 306 reviews
Rating 4 - Poor. 9 out of 306 reviews
Rating 2 - Terrible. 16 out of 306 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location and staff. All of the staff at the front desk/bar and restaurant were helpful and kind.
Stayed 6 nights in Apr 2025

10/10 Excellent

Kenisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in the heart of the walled city. It’s perfectly positioned to find plenty of food, music, art, and vendors. During the day it’s very loud but at night it quiets down. The hotel staff were very accommodating. They ordered taxis for us even when we weren’t at the hotel. The VIP wine wasn’t great but it was a nice special touch. The room was very spacious but the bathrooms are super small. I had a great experience and I felt very safe. Also, keep in mind that there is a shared balcony so if that bothers you, maybe bring a door stopper. The beach was like 2 miles away. $5 USD taxi ride. And EVERYBODY is trying to sell you something. The room service in the hotel was nice and timely. I’ll definitely be returning
Stayed 3 nights in Apr 2025

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you want to walking distance to Getsemani
Stayed 3 nights in Feb 2025

10/10 Excellent

Angela Judith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desde las instalaciones hasta el personal y sus servicios, siempre al pendiente de cubrir las necesidades. Se recomienda ampliamente por su ubicación, también. Por seguro si regreso me hospedo nuevamente con ellos.
Stayed 4 nights in Apr 2025

2/10 Terrible

Aaron

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Felt like I was scammed into this stay. Payment taken and service denied to my counterpart. Ultimately denied entry after confirming with the guest service agent at check in that the verified credentials were acceptable. Her documents had been stolen a month ago and she only had her information but no physical copy. After explaining and verifying, the front desk agent assured me the information was satisfactory. Ultimately ended up going to a different local property and paying for another room, after the hotel took payment and denied entry of my counterpart. I work in the service industry and am an independent consultant that’s came down for business. My counter part is the lead bartender at a new coffee bar that I’m looking to do future events with. In short, she was profiled as a prostitute due to me being American and her being native. I understand prostitution creates external issues for the local business and city, but this ultimately turned into a completely mishandled situation. Be mindful of your guest and make sure everyone in your party has physical documents on hand. I started my hospitality career in hotels and this was probably one of the more ridiculous situations I’ve encountered. Beautiful property but the service is lacking. Always verify with management. A lot of young staff that seemed to not be proficient in their roles and all that entails.
Stayed 1 night in Mar 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 21 nights in Mar 2025

10/10 Excellent

Curtis

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the mood.

The hotel was awesome! Like a hideaway in the middle of the city. Perfect location.
Stayed 4 nights in Mar 2025

6/10 Okay

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ricardo Armando Gonzalez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Aziza

Stayed 2 nights in Mar 2025

10/10 Excellent

Vanessa

Stayed 5 nights in Mar 2025

10/10 Excellent

ronald

Traveled with family
A really great breakfast, made to order. Very spacious family room. One block from the walled city. However, the worst bathroom lighting in the history of hotels. I had to bring a flashlight into the shower to read the various soap/shampoo dispensers.
Stayed 3 nights in Feb 2025

10/10 Excellent

David Scott, Deer Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and attentive
Stayed 7 nights in Mar 2025

10/10 Excellent

Kirk

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Clean rooms. The hotel is centrally located. That was a major plus.
Stayed 2 nights in Mar 2025

8/10 Good

Maria

Traveled with family
Stayed 4 nights in Feb 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a very positive stay at this property. A friendly and helpful team of staff with a good quality restaurant onsite that served throughout the day. The room had strong and effective air con unit, and was very spacious. A large comfortable bed with nice bathroom / shower facilities. I selected this hotel partially due its onsite gym, which while it was small, had a good range of equipment and was clean. The highlight was the moment the hotel team got me a bottle of white wine because I don’t drink red wine as part of welcome gift. And the reason this review wasn’t 5 stars is due to a few (simple to fix) missing elements in the room. The facilities would be improved by some hangers in the wardrobe area, an iron in the room, and hand towels hooks in the basin space for when you wash your hands, etc…
Stayed 5 nights in Feb 2025

10/10 Excellent

Tiana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Mood Matuna. The room was clean and very spacious. The water was hot and plentiful for all of my showers. The cozy restaurant and bar are nice touches. In my particular room, the shower water did drain a little slow but nothing overwhelming. The staff was really great and helpful. Its a small boutique-like hotel with about 36 rooms, which I like. Right outside of the hotel is a short walk to food, entertainment, shopping and much more. If you are planning excursions, I was picked up directly from the hotel for one and the other was just a 2 minute walk to the pick up location, but check for your particular excursion choices. Book this hotel!
Stayed 4 nights in Feb 2025

8/10 Good

Amy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy getting around walking to restaurants and shopping The staff was amazing very helpful getting taxis and tours
Stayed 5 nights in Feb 2025

8/10 Good

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
My stay at Mood Matuna was great, the staff was super friendly and accommodating. The room was big and had everything I needed for my stay. It is located between Getsemaní and the historical center so it is great if you are walking around the city. The beach can be reached by walking but it is a bit far from the hotel. The area around the hotel is not so he greatest but it is very convinient
Stayed 3 nights in Feb 2025

8/10 Good

Shanece

Stayed 5 nights in Feb 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025