See all properties

Mood Matuna Hotel Cartagena

4.0 star property

Choose dates to view prices

Photo gallery for Mood Matuna Hotel Cartagena

Junior Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar
Front of property
Suite, Private Pool | Private pool
Staircase
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • 24/7 front desk

Explore the area

Map
Cra. 9a #32, La Matuna, Cartagena, Bolívar, 130001
  • Clock Tower
    ‪3 min walk‬
  • Walls of Cartagena
    ‪5 min walk‬
  • Cartagena de Indias Convention Center
    ‪5 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min drive‬

Room options

View all photos for Family Room

Family Room | Premium bedding, down comforters, pillowtop beds, minibar

Family Room

  • 474 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, 1 King Bed

  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Private Pool

Suite, Private Pool | Premium bedding, down comforters, pillowtop beds, minibar

Suite, Private Pool

  • City view
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Standard Room, 1 King Bed

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 1 King Bed

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

View from property

Getsemani Cartagena Luxury Hotel

  • Pool
  • Hot Tub
  • Breakfast included
  • Spa
4.4 out of 5, Excellent, (918)
$118 nightly
The price is $118 total
All taxes and fees included in total
Getsemani Cartagena Luxury Hotel

About this property

Mood Matuna Hotel Cartagena

4-star hotel in Cartagena Walled City
A restaurant, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a meeting room and a 24-hour front desk are onsite. Change of towels is available on request.
Mood Matuna Hotel Cartagena offers 45 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. Smart televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This 4-star property offers access to a 24-hour business center and a meeting room. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Mood Matuna Hotel Cartagena is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Restaurante - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: COP 25,000 for adults and COP 15,000 for children
  • A restaurant

Restaurants on site

  • Restaurante

Things to do

  • 24-hour gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • No elevator

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 50000 per pet, per stay
Service animals are welcome
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately COP 25000 for adults and COP 15000 for children
  • Airport shuttle fee: COP 100000 per vehicle (roundtrip, maximum occupancy 6)
  • Pet fee: COP 50000 per pet, per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 210254

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Mood Matuna Cartagena
Mood Matuna Hotel Cartagena Hotel
Mood Matuna Hotel Cartagena Cartagena
Mood Matuna Hotel Cartagena Hotel Cartagena

Mood Matuna Hotel Cartagena Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 191 out of 269 reviews
Rating 8 - Good. 44 out of 269 reviews
Rating 6 - Okay. 15 out of 269 reviews
Rating 4 - Poor. 7 out of 269 reviews
Rating 2 - Terrible. 12 out of 269 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ruth E

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Aaron

Stayed 1 night in Feb 2025

10/10 Excellent

Gordon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice and clean spot in the heart of the old town. One odd rule about no guests but i did like the key pad doors, which elimates the worry of leaving your key in the room accidentally.
Stayed 2 nights in Feb 2025

10/10 Excellent

Laura

Liked: Staff & service, amenities, property conditions & facilities
This is a great little hotel. The design is clean and simple. The location is great for exploring. The staff were extremely helpful and welcoming!
Stayed 2 nights in Feb 2025

10/10 Excellent

Tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, helpful and a joy to interact with daily. Hotel is very nice, clean and centrally located. I will definitely stay there again!! We absolutely loved our stay and cannot thank every staff member enough for such an enjoyable vacation!!!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great value for price. The room itself is large and clean. The beds are comfortable and cleaning staff were great at keeping everything spotless. The area itself is a bit dodgey but we never felt unsafe.
Stayed 3 nights in Feb 2025

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay and an easy walk into the center
Stayed 1 night in Dec 2024

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the private pool suite and it was lovely to enjoy the space on a hot day. Breakfast was included which was a pleasant surprise and they brought it to our room after we ordered on WhatsApp. Excellent service from the staff. Hotel was well maintained. The area directly surround the hotel was busy but location was walking distance to everything
Stayed 2 nights in Feb 2025

2/10 Terrible

Brady Beby St

Traveled with group, Traveled with partner
Disliked: Staff & service, property conditions & facilities
My stay at Mood Matuna was absolutely horrible. The check-in process was one of the most incompetent I’ve ever encountered. This place feels more like a bar pretending to be a hotel rather than a proper lodging experience. While the front desk staff tries to be polite, their focus seems more on policing immigration status and monitoring guests than actually providing quality service. Staying here felt like being trapped in a birdcage—restricted and uncomfortable. Worst experience ever. Do yourself a favor and book a real hotel like Hilton or Hampton Inn instead.
Stayed 5 nights in Feb 2025

10/10 Excellent

Chelsea Anne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location nearby the main attractions of Cartagena. The room was very spacious and clean. Staff was very friendly and I would recommend anyone to stay here.
Stayed 4 nights in Feb 2025

10/10 Excellent

Aneliya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Melissa, Rockledge

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Front desk was very helpful.. they didn’t have hot water. Only large towels and I could hear the guest in the next room. There were no VIP wine or upgrade. Just a regular hotel. Natasha was great!
Stayed 3 nights in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a great location right between the Walled City and Gestamini I think was super pleased how close it was to everything. The staff are very helpful. The room was large and modern
Stayed 6 nights in Feb 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities
Great hotel, fully renovated rooms, great staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel to stay in Cartagena

We stayed for 4 nights. Staff were excellent, the girls at reception are always smiling. Location was very good between the old city and Getsemani but the immediate vicinity was a bit chaotic during the day. The bakery 2 doors away sells delicious donuts! The room and bed were very spacious. Bed was comfortable enough. The air con works very well. The bathroom is very small and no hooks to hang towels or clothes. Seeing that this hotel is "new", thought they could have installed some USB charging port for guest's convenience. The other con is we were not sure if we can open the blackout curtain for natural light since the opposite building is so close and can over look inside. Other than that, it was a great little hotel.
Stayed 4 nights in Feb 2025

4/10 Poor

axenia

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Convenient location, water in bathroom shower and sink doesn’t drain.
Stayed 3 nights in Feb 2025

10/10 Excellent

Julio, HOUSTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property within walking distance of the clock tower. The staff is the best, excellent customer service
Stayed 7 nights in Feb 2025

10/10 Excellent

Shauntyra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was totally amazing right in the heart of shops, walled city and so much more! This hotel was a boutique hotel feel and so personable! The restaurant was amazing as well with great food and room service! I would stay here again I highly recommend. It has a downtown feel as well.
Stayed 3 nights in Feb 2025

10/10 Excellent

LaVelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience and stay. Would definitely stay again while I’m in Cartagena. Good was great as well.
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were friendly and helpful. Property is conveniently located. Room was very spacious. Lighting could be better. It was difficult to see oneself in the mirror to shave etc. Very noisy street, but that’s because it’s close to the action, and in any case the city is very noisy
Stayed 3 nights in Feb 2025

10/10 Excellent

Ruth

Traveled with group
Very well located.
Stayed 2 nights in Feb 2025

8/10 Good

Ode

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

4/10 Poor

Bogdan Nicolae

Liked: Cleanliness
Disliked: Staff & service
The hotel itself it’s not what I expected. Every day I was missing toilet paper or towels. Also I wanted to bring a friend to my room for a drink , not for a sleepover, and the staff opposed saying that the rules do not permit to have guests. I travel a lot in my life and this is the first time that I have to live such situation. Bad management. Also, elevator is old and dangerous. The only good thing is the location, but there many better hotels around. I will not recommend this hotel.
Stayed 10 nights in Jan 2025

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The multi "siprising" steps (outside the bath and too the balcony )were there only concern that I ha.
Stayed 6 nights in Feb 2025

4/10 Poor

Stephany

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
The safe was amazing first of all but if you're a girly girl this place is not for you no mirror in the room the lighting is really really terrible we had no power for 31/2 hours if you mess up a towel you hot to pay for it i would NEVER say here again and i would NEVER recommend....
Stayed 5 nights in Feb 2025