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Múcura Hotel & Spa

3.0 star property

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Photo gallery for Múcura Hotel & Spa

Outdoor spa tub
Deluxe Double Room, 2 Double Beds, Non Smoking, Garden Area | Iron/ironing board, free WiFi, bed sheets
Free daily full breakfast
Front of property
32-inch Smart TV with satellite channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Avenida 3 # 65 - 104, Cartagena, Bolívar, 130002
  • San Felipe de Barajas Castle
    ‪6 min drive‬
  • Clock Tower
    ‪7 min drive‬
  • Port of Cartagena
    ‪11 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min walk‬

Room options

View all photos for Comfort Twin Room, 2 Twin Beds, Non Smoking

Comfort Twin Room, 2 Twin Beds, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Comfort Twin Room, 2 Twin Beds, Non Smoking

  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Elite Triple Room, 1 King Bed with Sofa bed, Non Smoking

Elite Triple Room, 1 King Bed with Sofa bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Elite Triple Room, 1 King Bed with Sofa bed, Non Smoking

  • 149 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, 2 Double Beds, Non Smoking, Garden Area

Deluxe Double Room, 2 Double Beds, Non Smoking, Garden Area | Iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, 2 Double Beds, Non Smoking, Garden Area

  • 118 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Standard Double Room, Non Smoking

  • 97 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room Standard

Iron/ironing board, free WiFi, bed sheets

Twin Room Standard

  • Sleeps 2
  • 2 Twin Bed(s)

View all photos for Quadruple Room Standard

Iron/ironing board, free WiFi, bed sheets

Quadruple Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Double Room Standard

Iron/ironing board, free WiFi, bed sheets

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Room Standard

Iron/ironing board, free WiFi, bed sheets

Room Standard

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 Full Bed(s)

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About this property

Múcura Hotel & Spa

3-star hotel in Marbella
This hotel features a full-service spa, a snack bar/deli, and a coffee shop/cafe. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include spa services, concierge services, and dry cleaning.
Múcura Hotel & Spa offers 13 air-conditioned accommodations with complimentary bottled water and irons/ironing boards. 32-inch Smart televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. This Cartagena hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, facials, and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Múcura Hotel & Spa features a full-service spa. Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Mediterranean hotel also offers spa services, a vending machine, and tour/ticket assistance. Complimentary self parking is available on site.

Múcura Hotel & Spa has designated areas for smoking.

A complimentary full breakfast is served each morning between 7 AM and 10 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • Outdoor furniture

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Mediterranean architecture
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Spa fee: COP 90000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Múcura Hotel Cartagena
Múcura Hotel
Múcura Cartagena
Múcura Hotel Spa
Múcura Hotel & Spa Hotel
Múcura Hotel & Spa Cartagena
Múcura Hotel & Spa Hotel Cartagena

Múcura Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 50 out of 97 reviews
Rating 8 - Good. 27 out of 97 reviews
Rating 6 - Okay. 13 out of 97 reviews
Rating 4 - Poor. 6 out of 97 reviews
Rating 2 - Terrible. 1 out of 97 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not recommended

This hotel was very disappointing. The room was so completely different from the photos on the website. We both felt incredible uncomfortable and decided to rebook to another hotel within 5 minutes of arriving.
Stayed 1 night in Jan 2025

10/10 Excellent

Adriana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super nice. 24 hr front desk. They sent us a taxi to the airport for 60 mil pesos which is ok, we landed almost at midnight. The wall a/c didn't do the job. The hotel looks clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alaskan

Nice AC and good breakfast
Stayed 1 night in Nov 2024

6/10 Okay

Angiela

Disliked: Property conditions & facilities, room comfort

Low cost, low quality

We arrived from San Andrés at 10pm and our flight back home was the very next day at 6am so we had to be at the airport around 4am. We booked this hotel because it was close to the airport and we only needed to rest for a few hours and a shower. Small room, clean sheets, old towels but clean… no hot water… thank God Cartagena is a hot place so the water is not too cold but if you need a hot shower, not a place to stay…
Stayed 1 night in Oct 2024

8/10 Good

Abhay Nath

Stayed 3 nights in Sep 2024

6/10 Okay

Hector

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was very noisy throughout the night as my room was near the lobby area, there was a dead bug in the room, the bed was too near the door, just in double electrical plug, the bathroom was a great size but its design wasnt great. Bearly any room to put things, the mirror had dried spit and the decor was falling. Breakfast was also limited and you cant get any water or drinks after 4pm, so ordering in is ths only choice. People were really njce at checkin and checkout.
Stayed 1 night in Sep 2024

8/10 Good

levar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome! The jacuzzy was not available for use. Overall a pleasant stay
Stayed 3 nights in May 2024

6/10 Okay

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Alaskan

Check in took us too long to wait. In bathroom have no hot water. Body soap was out of order. Bed was comfort but cover sheet won’t stay
Stayed 1 night in Dec 2023

6/10 Okay

Claudia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient stay very very close walk to the airport. Says laundry on their website, they have laundry service and you"ll get it next day but no laundry room for one self to do. Other than that check in was at 4pm not 3pm. Had a little trouble with their wifi connection and TV did not work. Overall not bad stay for being close to airport!!!!
Stayed 1 night in Nov 2023

8/10 Good

Edgar Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old customers

I stayed this hotel many time
Stayed 1 night in Jul 2023

10/10 Excellent

Dominico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Juliana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall was comfortable. Wifi did not work in our rooms and we later discovered it only seemed to work in the patio area. Breakfast was good. It was quiet to sleep and air conditioning worked well.
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good option near the airport

we went from and to the airport walking (with big suitcases, bags and a baby!) and it was ok! the people were friendly all the time. wifi ok. breakfast could be better. there was no hot water in the shower...
Stayed 1 night in Feb 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Not outstanding but nicely served the need near the airport.
Stayed 1 night in Dec 2022

4/10 Poor

Alvaro E

Business traveler
Disliked: Staff & service, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Maria

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel, very confortable and convenient. It is located in a great neighborhood.
Stayed 1 night in Oct 2022

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware: No Hot Water and Poor Service

Beware: there was no hot water during our stay and several other guests we spoke with had little to no water at all. I'd like to give the benefit of the doubt, but strongly believe the hotel staff were instructed to play games with the water situation. When we arrived in the afternoon, we told the evening/night clerk there was no hot water. He claimed various things, including that it was broken, that it had been shut off and didn't know how to turn it back on, and that the water really wasn't that cold anyway (which it was). He finally said the morning staff could fix it (of course, they too said they didn't know how but would call someone).After we repeatedly asked about the water and threatened not to pay our bill, that person arrived at 11 am (right while we were checking out) and apparently did switch it on. So, it appears the hotel intentionally turned it off and told staff to stall in trying to fix/turn it back on. Yes, the hotel is close to the airport (it's best feature) but for only a short cab ride and less than $10 more per night, we had much better accommodations in the heart of the old city. Seriously think twice about staying here and/or try the water as soon as you arrive and begin complaining immediately if it's not working.
Stayed 1 night in Oct 2022

10/10 Excellent

Alfredo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great, convenient location

Nice and close to the airport so you can walk there. There is a park nearby that you can walk or jog at night that is safe and well lit as it is used by its citizens. We took a transport to Barranquilla and the location was perfect to get out to the highway. I would rate it higher except that we had our room in the second level requiring carrying luggage using a winding and narrow stair with 13 steps. Not for those with mobility issues.
Stayed 1 night in Oct 2022

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice
Stayed 2 nights in Jul 2022

4/10 Poor

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Too much noise!

My room was near the entrance and the noise and talking would not allow me to sleep. I initially thought it was the guest. But, at night and earl3in the morning it was actually the staff. I would think that at least the staff would make an attempt to lower their voices at night at during the early morning...no!!! I have stayed at Mucura before this last stay was horrible for me and I'm a deep sleeper. I'm very disappointed as I like the properties convenience to the airport.
Stayed 2 nights in Jun 2022

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Good basic clean hotel. Ideal if you need be near the airport next morning. Very helpful staff. Excellent breakfast
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020