*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This Cartagena hotel also offers a rooftop terrace, spa services, and tour/ticket assistance.
Neos Hotel Cartagena has designated areas for smoking.
- Coworking spaces
- Coffee/tea in common areas
- Rooftop terrace
- 24-hour front desk
- Express check-out
- Tours/ticket assistance
- Free WiFi
- Number of coffee shops/cafes - 1
- Distance from property (ft) 10
- Spa services on site
- Luggage storage
- Distance from property (meters) 3
- Free parking nearby
- Breakfast available (surcharge)
- Number of restaurants - 1
- Snack bar/deli
- Street parking
- Designated smoking areas
- Banquet hall
- Laundry facilities
- Total number of rooms - 23
- No accessible shuttle
- Outdoor furniture
- Number of accessible parking spaces 4
- Number of stairs to reach property 1
Family Friendly Amenities
- Free WiFi
- Snack bar/deli
- Laundry facilities
Room Amenities
Neos Hotel Cartagena offers 23 accommodations with ceiling fans. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
- Daily housekeeping
- Ceiling fan
- Iron/ironing board (on request)
- Wireless internet access
- In-room massage available
- Free WiFi
- Bedsheets provided
- Number of beds 1
- Closed captioned TV
- Toothbrush and toothpaste not available
- WiFi speed 250+ Mbps (good for 3–5 people or up to 10 devices)
Parking
Free parking nearby
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Neos Hotel Cartagena has a restaurant on site.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
- Deep tissue massage
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Well-lit path to entrance
- Wheelchair accessible parking
- Wheelchair accessible (may have limitations)
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
Optional extras
- Fee for cooked-to-order breakfast: approximately COP 15000 to 20000 for adults, and COP 10000 to 12000 for children
- Pet fee: COP 30000 per pet (varies based on length of stay) plus COP 10000 one-time cleaning fee
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.
Service animals are allowed
Service animals are exempt from fees/restrictions
Staffed front desk
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Pets cannot be left unattended
Debit cards
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets allowed for an extra charge of COP 30000 per pet (varies based on length of stay), plus a one-time cleaning fee of COP 10000
- Pets cannot be left unattended
- Restrictions apply
- For more information contact the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Hotel Names
- NEOS Hotel SAS
- Neos Hotel Cartagena Hotel
- Neos Hotel Cartagena Cartagena
- Neos Hotel Cartagena Hotel Cartagena
Hotel Reviews
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