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OZ Hotel Collection

3.5 star property

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Photo gallery for OZ Hotel Collection

Outdoor pool
53-inch TV with cable channels
53-inch TV with cable channels
Front of property
Rooftop terrace

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
$157
Jan 8 - Jan 9, 2026

Explore the area

View in a map
6-164 Carrera 2, 6-164, Cartagena, 130001
  • Place, Centro Comercial Nao
    ‪2 min walk‬
  • Place, Rio Cartagena Casino
    ‪3 min walk‬
  • Place, Bocagrande Beach
    ‪5 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪13 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Premium bedding, down comforters, minibar, in-room safe

Classic Double Room

9.0 out of 10
Wonderful
(12 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, minibar, in-room safe

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Presidential Double Room, 1 King Bed, Partial Sea View

Presidential Double Room, 1 King Bed, Partial Sea View | Premium bedding, down comforters, minibar, in-room safe

Presidential Double Room, 1 King Bed, Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

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OZ Hotel Luxury
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,000 reviews
OZ Hotel Luxury

About this property

OZ Hotel Collection

3.5-star hotel in Bocagrande
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a poolside bar, a rooftop terrace, and a coffee shop/cafe are onsite. Change of towels is available on request.
OZ Hotel Collection offers 195 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. Cable television is provided. Bathrooms include showers and hair dryers.

This Cartagena hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers an outdoor pool, a rooftop terrace, and tour/ticket assistance.

OZ Hotel Collection is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM. A complimentary manager's reception is offered each day.
OZ Hotel Collection has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Bus station shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Dock
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • No elevator
  • Smooth flooring in public areas
  • Wheelchair accessibility

More

  • 1 building
  • 18 floors
  • Built in 2025
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 53-inch TV with cable channels

Food and drink

  • Champagne service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 248997

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 6:00 AM to 6:00 PM
A car is recommended for transportation to and from this property

Property is also known as

OZ Hotel Collection Hotel
OZ Hotel Collection Cartagena
OZ Hotel Collection Hotel Cartagena

OZ Hotel Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 190 out of 223 reviews
Rating 8 - Good. 24 out of 223 reviews
Rating 6 - Okay. 4 out of 223 reviews
Rating 4 - Poor. 5 out of 223 reviews
Rating 2 - Terrible. 0 out of 223 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kiranmayi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Interiors & Excellent service .
Stayed 1 night in Sep 2025

8/10 Good

Bernard William

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at OZ Hotel Collection in Cartagena and overall had a good experience. The hotel is very clean and well-kept. From the moment you arrive, the doorman greets you warmly and helps with your bags, which made me feel welcome right away. The front desk staff were professional, though I think for tourism purposes, stronger English communication would really help international guests. One major disappointment during my stay was when I registered a guest to visit me at the hotel. Despite properly registering the person, once we entered my room, the staff immediately called and informed me that the guest could not stay. This left me feeling embarrassed and humiliated, especially since I followed the process in good faith. I later spoke with the manager Omar, who explained it was the hotel’s rule, but it would have been better if this policy was made very clear up front. On a positive note, I want to give a special shoutout to Edgar, the bartender, who has a wonderful personality and made the experience at the bar enjoyable. Staff like him truly add value to the hotel. Overall, OZ Hotel Collection offers a clean and comfortable stay with attentive service at the door and bar. However, clearer communication around guest policies and stronger English support would improve the experience for international visitors.
Stayed 8 nights in Sep 2025

10/10 Excellent

Pedro, Homestead

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was ok
Stayed 7 nights in Sep 2025

10/10 Excellent

Laura

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so beautiful. All the interior design is amazing
Stayed 1 night in Sep 2025

10/10 Excellent

Norma Adriana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena experiencia , el staff muy amable el desayuno muy bueno, en general muy buena experiencia
Stayed 5 nights in Sep 2025

8/10 Good

Nicolas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only two negative things: they don't clean the toilet, and I requested two towels, and after 4 hours they never arrived. I had to go down to reception to request them again. One more observation: the reception staff should be more trained regarding tax-free issues for nationals and citizens.
Stayed 4 nights in Sep 2025

10/10 Excellent

Tianabelle

Stayed 3 nights in Sep 2025

10/10 Excellent

Alberto

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff were helpful, attentive, nice. Pool was great. Breakfast was good
Stayed 4 nights in Aug 2025

10/10 Excellent

Eduardo Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staff was excellent, easy to get transportation. Nice coffee shop nearby.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jeniffer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel very clean and nice staff I would definitely recommend
Stayed 6 nights in Sep 2025

10/10 Excellent

Melvin Nohel Gomez

Liked: Cleanliness, staff & service, property conditions & facilities
Excellence in everything
Stayed 3 nights in Sep 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to start your vacation
Stayed 4 nights in Aug 2025

8/10 Good

francisco

Liked: Cleanliness, amenities, property conditions & facilities
La habitacion es muy limpia pero no tienen en la habitacion botellotas de agua, cafe, no tienen plancha, para comprar agua tienes que caminar para llegar a una tienda. En el servicio del desayuno el buffete es bueno pero los mesoneros no estan pendientes de atenderte con el cafe y el agua.
Stayed 3 nights in Sep 2025

8/10 Good

Bruce Edward, Clinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice but with the exception of a few the staff was unfriendly yet professional. Shower Water was hot but sink water was premixed and lukewarm. With only 2 elevators you were always waiting and it was always crowded. Breakfast was average or lower and it was crowded and people waiting around for seating. Also they charge for espresso. Housekeeping was excellent and friendly. The lobby bar was very expensive. You need a key to get to your floor so there is that extra level of security.
Stayed 7 nights in Sep 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Accesible, are you fin
Stayed 7 nights in Sep 2025

10/10 Excellent

Bryon

Liked: Cleanliness, amenities, property conditions & facilities
great service convenient location
Stayed 1 night in Aug 2025

10/10 Excellent

Miranda, Eagle Pass

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and great staff. Will visit again!
Stayed 4 nights in Sep 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Exelent services, clean room, breakfast is very good, everyone are ready to help you for anything.
Stayed 5 nights in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Adrian, Melbourne

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, definitely worth to pay the additional for a Junior suite. So much more space. Comfy bed and all staff were really helpful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jaime

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff - Breakfast was very good. Pool .
Stayed 4 nights in Aug 2025

10/10 Excellent

Nikia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Aug 2025

10/10 Excellent

Rosana

Traveled with partner
Liked: Amenities
Super good hotel. Clean room, yummie breakfast. Friendly people working there.
Stayed 1 night in Sep 2025

10/10 Excellent

Tatiana Nakia

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very attentive and helpful. Everyone was super friendly and happy to help. There was a few language barrier situations however everything was always understood. There are several people trying to sell you things at all times from taxi drivers in the lobby, at the front, and around the town. I was there early August 2025 and they were still completing construction in the front. The buildings next-door were still being renovated and several times at night. We would see a lot of rats and roaches, they would never be inside, but just very close to the front of the property. Overall, this stay was great! I loved that breakfast was included. I loaded up with a lot of fresh fruits daily. It was very aesthetically pleasing, especially at the top floor with the pool. The bed was comfortable and the room I was in, is spacious. Everything was modern and the view was amazing. I would absolutely return and recommend this place.
Stayed 6 nights in Aug 2025

10/10 Excellent

Sidney

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its new and really beautiful nice vibes good staff especially the waiter eduardo and doorman miguel super attentive and nice always smiling and happy see you guys in January and the buffet in the morning is really good .overall the hotel is super nice will be back miss it already .the hotel staff members are just great .just love the hotel.
The buffet super good lots of choices
Buffet area
Front of hotel
Hotel lobby there's miguel at the left side best doorman ever super attentive
Stayed 4 nights in Aug 2025