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OZ Hotel Collection

3.5 star property

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Photo gallery for OZ Hotel Collection

Outdoor pool
Junior Suite | Premium bedding, down comforters, minibar, in-room safe
Rooftop terrace
Free daily buffet breakfast
Front of property - evening/night

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
$152
Feb 28 - Mar 1

Explore the area

View in a map
6-164 Carrera 2, 6-164, Cartagena, 130001
  • Place, Centro Comercial Nao
    ‪2 min walk‬
  • Place, Rio Cartagena Casino
    ‪3 min walk‬
  • Place, Bocagrande Beach
    ‪5 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪22 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Premium bedding, down comforters, minibar, in-room safe

Classic Double Room

9.0 out of 10
Wonderful
(17 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, minibar, in-room safe

Junior Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Presidential Double Room, 1 King Bed, Partial Sea View

Presidential Double Room, 1 King Bed, Partial Sea View | Premium bedding, down comforters, minibar, in-room safe

Presidential Double Room, 1 King Bed, Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

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About this property

OZ Hotel Collection

3.5-star hotel in Bocagrande
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a poolside bar, a rooftop terrace, and a coffee shop/cafe are onsite. Change of towels is available on request.
OZ Hotel Collection offers 195 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. Cable television is provided. Bathrooms include showers and hair dryers.

This Cartagena hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers an outdoor pool, a rooftop terrace, and tour/ticket assistance.

OZ Hotel Collection is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM. A complimentary manager's reception is offered each day.
OZ Hotel Collection has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Bus station shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Dock
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • No elevator
  • Smooth flooring in public areas
  • Wheelchair accessibility

More

  • 1 building
  • 18 floors
  • Built in 2025
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 53-inch TV with cable channels

Food and drink

  • Champagne service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 248997

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 6:00 AM to 6:00 PM
A car is recommended for transportation to and from this property

Property is also known as

OZ Hotel Collection Hotel
OZ Hotel Collection Cartagena
OZ Hotel Collection Hotel Cartagena

OZ Hotel Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 237 out of 290 reviews
Rating 8 - Good. 36 out of 290 reviews
Rating 6 - Okay. 10 out of 290 reviews
Rating 4 - Poor. 6 out of 290 reviews
Rating 2 - Terrible. 1 out of 290 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ronald

Stayed 7 nights in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service , the moment we arrived to the moment that we check out , the room that we stayed in was plentiful in size and accommodations loved it definitely coming back .
Stayed 4 nights in Oct 2025

10/10 Excellent

Taylor

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
great hotel
Stayed 4 nights in Oct 2025

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were great!!!!!!! The view was great!!!!! Room service was excellent!!!!!!! Wi Fi was excellent!!!!!!!!! And hospitality was exceptional!!!!!!!!! I would highly recommend!!!!!!!!!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Karla Melissa

Stayed 3 nights in Oct 2025

10/10 Excellent

Joaquin Marcelo Preza

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing customer service from all staff members, especially Daniel. From the very beginning he helped us with our bags and shared that it mattered to them that we had a great experience in & out of the hotel. Gym was convenient, breakfast was super delicious, they also have beach towels you can borrow. Planning my next stay in Cartagena in this hotel for sure. Super impressed.
Stayed 4 nights in Oct 2025

10/10 Excellent

Felipe

Stayed 3 nights in Oct 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, felt very safe and welcomed as an American tourist here
Stayed 5 nights in Oct 2025

10/10 Excellent

Taciana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service was immaculate - would highly recommend this location
Stayed 4 nights in Sep 2025

10/10 Excellent

Mirna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Oct 2025

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel nuevo, muy bien ubicado en Bocagrande. Tenia todo lo que necesite para una estadia de trabajo. Volveria a quedarme alli sin dudarlo.
Stayed 6 nights in Aug 2025

10/10 Excellent

L'Tracy

Stayed 4 nights in Oct 2025

6/10 Okay

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Oct 2025

4/10 Poor

Azikiwe

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I was told online that it would have the same rules as the other Oz Hotel when I arrived I was disappointed to find out that there is a guest policy that is different from the other odd locations. Outside of that the hotel was great. Wish the pool area stayed open 24 seven breakfast needs to step it up. Eggs are too runny. Protein is very scarce fruit and juices are plentiful.
Stayed 3 nights in Oct 2025

8/10 Good

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, friendly and very helpful! The hotel is nice and the staff make this facility amazing. The breakfast was not authentic Colombian. It was hard to get coffee during breakfast too. The rooms are small but perfect for what we needed and the room was mostly clean. Too bad the hotel is in a horri le part of town. Going to the beach was OUT OF THE QUESTION! Walking in and out of the hotel, you get bombarded with pedelars that won't take No for an answer and will follow you down the block. If you visit this nice hotel, be firm and careful with everyone you meet outside of the hotel
Stayed 7 nights in Oct 2025

4/10 Poor

Bruce, Clinton

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Unfriendly staff for the most part. Although there are numerous things to mention, so many were posted from my first stay, Three things really stand out this time. 1) was stopped before entering elevator with 3 other guests and questioned about who we were and where we were going. Never saw anyone one else treated that way. 2) a friend stoped by and eventuality went to use the ladies room in the lobby and once inside the the cleaning person started banging on her door telling her to get out. There were no indication to not enter. She was visibly upset especially when there was another lady of a lighter shade also using the restroom without incident. 3) At approximately 6:30am i was awakend by a call from the from desk stating that they were calling the police on me regarding a visitor. Not being fluent in spanish i hung up when down to find out what was going on. Apparently someone had a visitor that overstayed the 5 am limit and they thought that it was me. Upon examination it was someone else and i left the desk with no apology. Later i found out it was someone in room 1613 and i was in 1013. This is the second time staying in this new hotel and i will never return. As a professional black american man that has traveled the world extensively for 40 years, this has been by far the worst experience i have had.
Stayed 7 nights in Oct 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People. I traveled before to Cartagena but like this hotel is never seen before. Staff is verry attend. Breakfast is amazing. The lobby has 2x part. Inside or outside at the edge of the street where you can sit and enjoy the streetlife. Everything is walking distance. They even remember my wife B Day because my wife only commented 1 day before with the bartender. At night when we came in our room they left a BDay dessert cake.
Stayed 7 nights in Oct 2025

10/10 Excellent

Mario, San Lucas Sacatepéquez

Liked: Cleanliness, staff & service, property conditions & facilities
Instalaciones en perfecto estado, habitaciones limpias, buena variedad de opciones deliciosas para el desayuno
Stayed 3 nights in Oct 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was dope n amazing
Stayed 2 nights in Oct 2025

10/10 Excellent

Jose Manuel

Traveled with partner
Yes everything was nice and clean, the staff was great and very friendly definitely coming back love the hotel😍😍😍
Stayed 6 nights in Oct 2025

10/10 Excellent

Mario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel, very nice facilities. Only thing is they might need to improve their soundproofing at some point
Stayed 1 night in Oct 2025

10/10 Excellent

tacara

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfection
Stayed 1 night in Oct 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daniel José Alberto Jorge todos los chicos que ayudan para recibir a los clientes son súper amables los chicos del bar las chicas de servicio las recepcionistas todos los chicos que trabajan de día tarde y noche hacen que tus vacaciones sean más tranquilas los desayunos bastante información ubicación genial ☺️ lo recomiendo muchísimo att:Hugo Sandra y Daniel
Stayed 11 nights in Oct 2025

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Oct 2025

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes fresh breakfast daily.
Stayed 7 nights in Sep 2025